Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, , Melbourne, Shop A 289 Broadway reservoir, , Melbourne, Victoria
Rating: 4.60

4.6 Rating 4,067 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir, , Melbourne,
Shop A 289 Broadway reservoir, , Melbourne
Victoria
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service and product. Enquired about a phone, got a quick, accurate reply. Purchased product and was exactly as described, excellent battery life.”

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“Excellent ordering system and incredibly quick delivery. Very impressed. The phone is of excellent quality”

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“Very good service”

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“FANTASTIC!! If I ever need another phone I know where i'll be coming!”

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“Purchased an iPhone 6s (refurbished) online on a public holiday and received it less than 48hrs later! Southwest of WA. The phone is in near perfect condition and so far no problems. Will definitely recommend phonebot to others.”

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“Excellent product in top notch condition. Delivery was extremely quick.”

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Congratulations on your recent purchase. It has been our pleasure to serve you. If we can be of further assistance, please let us know. For any queries feel free to reach us on support@phonebot.com.au Best Regards, CX Manager - Phonebot

“Excellent buy, and product is very good. Delivery is super fast. Thank you”

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“Couldn't be happier with my iPhone 8+. Delivery was fast and nothing faulty with phone. Will definitely buy from here again”

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“it was a bit of a bumber that they were out of stock on cases but the phone got her in one piece and in great working condition.”

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“the phone is great and have no problems,i will definetely buy again products off phonebot....”

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“Excellent prompt delivery, the phone was in excellent condition as described. I would strongly recommend Phonebot to anyone looking to upgrade or buy their first phone.”

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“The policy of getting a screenshot of your banking records is a bad one. This would put me off any more purchases. I too have an online store and have been stung (3 times) by fraudulent purchases but we don't do this as it would put customers off. No one I know does it. They need to find other ways to detect. Or be safe and have less sales. Ultimately it *is* their choice. But there are many other places.”

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“Competitive pricing and efficient order processing. Definitely recommended”

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Thank you for your valued selection. We greatly value your trust and confidence and sincerely appreciate your loyalty to our services. For any queries feel free to reach us on support@phonebot.com.au Best Regards, CX Manager - Phonebot

“Excellent prices, service and quality. Great that it is an Australian based company sending Australian phones.”

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In a world full of choices, we thank you for choosing and putting your faith in Phonebot. For any queries feel free to reach us on support@phonebot.com.au Best Regards, CX Manager - Phonebot

“The S9 I bought from Phonebot is a great phone, in excellent condition, at a price I am happy with. It arrived in a couple of days. Very happy with their service.”

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Congratulations on your recent purchase. It has been our pleasure to serve you. If we can be of further assistance, please let us know by reaching us on support@phonebot.com.au Best Regards, CX Manager - Phonebot

“Such great people. Store opened early for me to help me out when I desperately need a new phone for a family member in hospital. The phone was of great quality, screen protector and case was provided. Really happy with their service.”

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Thank you for your purchase with Phonenbot. we are hoping a good relation with you in future.Its a Great Support for us. Once Again Thank you So Much. For any queries feel free to reach us on support@phonebot.com.au Best Regards, CX Manager - Phonebot

“Very good and quick service”

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“Great low prices and swift delivery”

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“Easy to order and quick delivery. Phobe was in excellent condition”

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“The product is excellent and it arrived when it was supposed to which is excellent considering the disruptions caused by the corona virus.”

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Phonebot is rated 4.6 based on 4,067 reviews