Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,900 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Great service.”

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“Phone was delivered in as described condition in a timely manner. Phone so far has been great. Andy was very helpful throughout the process.”

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“excellent courteous service”

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“Happy with my watch. Had a problem with incorrect item posted but the issue has been resolved.”

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“Yes the product came as described and was in condition described and with what was said. However no mention of tool needed to open sim card holder, and no sim card holder tool included. Had to improvise (which wasn't exactly that easy, but not hard either).”

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“Brilliant. Best around.”

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“Excellent service. Phones in great condition.”

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“Phone as advertised. Extremely happy 😃 delay with postage but still within 2 week timeframe.”

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“So happy with my order. Got upgraded to like new from grade A and so grateful for it. Thank you so much”

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“Great customer service phone as specified grade A no problem with phone working as new”

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“delivery was extremely fast, phone works fine, 5/5”

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“4th phone from Phonebot all with no issues or problems Would recommend them for anyone wanting a phone Thanks again Phonebot”

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“So far so good”

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“As described and promised but for a bonus offer of a Black case?”

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“Great deal and very fast delivery”

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“Very helpful and polite sales assistant. I feel very satisfied and comfortable with value and choice of product, plus I have 7 days to exchange and 6 month warranty.”

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“The product was ordered online over the long weekend & arrived the following Thursday. It was in excellent condition and works fine.”

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“Amazing quality iPhone product. Totally unmarked. Very rapid delivery and a 50% discount on PAYG sim. Brilliant VFM”