Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,993 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Quick easy in and out, phone is brilliant”

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“Amazing products awesome customer service”

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“Very good, no cosmetics wear, works fine”

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“Got a phone from Phonebot last week! Working great and came promptly after ordering :)”

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“Excellent condition better than expected.”

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“Really great reconditioned phone- just a few cosmetic scratches but overall really happy with the iPhone, comes with charger and charge cord, tempered glass front and silicon case, which was an unexpected surprise! Really quick on service and delivery!Thanks Phonebot, we will be back to purchase again!”

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“Extremely happy with the quality of the phone for the price, even better than I expected. No visible scratches and high battery percentage. Delivery time was extremely fast, it arrived within 48 hours and I live regionally. Highly recommend and will definitely be purchasing from Phonebot in the future. Excellent product for a very reasonable price.”

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“Fast delivery”

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“I Purchased A "Like New" Grade Samsung Galaxy S9+ And All I Can Say Is WOW :-O The Phone Is In Mint Condition - I Love It So Much!”

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“I bought an iPhone X which had a 3 small scrapes in the front and battery health of 86% which I thought would have been more for a grade A phone. Other than that phone works perfect and quick service.”

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“Wrote you an email regarding how I paid for a led clear case in store for $20 but the same case is free when purchasing online. No response. Oh and my usb cable does not work.”

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Hello Mitchell, Thank you for choosing Phonebot for you recent order. We saw your review and checked our email to find any incident reported by you but found nothing by your order number or email address on any of our contact points, If there is any problem with the device then we are here to give you a supportive customer service and in case if we deny serving you then we deserve a poor review. In your case I see that you were sold a case and its also being give as a give away because we are trying to promote our online shopping and in order to market, these are promotions which may change at any point of time. Now if there is any problem with the phone or the cable then please come to our store today or tomorrow between 11 am - 3 pm, as we might stay close on Monday so that we can see what can be done.. Our customer care can be reached at support@phonebot.com.au Thanks and regards, Team PB!

“Great, prompt service. Accurate description of phone. Happy to recommend.”

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“Phone is just like listed, looks brand new! Overall very happy with my purchase!”

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“Very impressed with both price and service. Highly recommended, I'll definitely be using them again.”

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“Fast, friendly and exactly what we ordered. Thanks!”

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“Exactly as they stated in excellent condition. Very nappy with our purchase.”

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“I ordered an A grade handset online. The phone arrived promptly and in excellent condition. This model had a case & tempered glass included at no cost. Excellent service.”

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“I am a complete novice in digital know how however I was able to navigate your site relatively easily to find exactly what met my needs. Courier delivery was 3 working days from purchase. Efficient effective and expedient online purchase ticking all the security boxes. Thank you Phonebot.”

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“Fast, excellent service. Thank you 😀”

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“All good excellent turnaround time, nothing negative at all.... Thanks guys.”

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Phonebot is rated 4.6 based on 3,993 reviews