Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,993 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought an A grade iPhone x. The phone only came with only one small scratch on the side of the phone, but came with one major problem for me. The phone i purchased was a Japanese phone, meaning that every time you take a picture, the camera sound will go of and there is no way to turn it off.”

Helpful Report

“Extremely pleased with the purchase of my Samsung S9 , it was exactly as described on the website. It was delivered promptly and would highly recommend Phonebot to anyone looking for a used phone.”

Helpful Report

“Excellent service product in top condition.”

Helpful Report

“Just what I was looking for for my mum. Great product, and super quick delivery”

Helpful Report

Thanks a lot for purchasing your product from Phonebot. Our company promises to provide high quality products for you as well as outstanding customer service for every transaction. Thank you and we are always happy to serve you. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“Very good purchase and price”

Helpful Report

“Exactly what they say on the box.”

Helpful Report

Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“Fast service, refurbishment is prime, and it came with a case and a screen protector. More than happy with the service and the product. Would recommend to anyone who doesn't want to spend heaps and wants quick service.”

Helpful Report

“The Iphone is bought is like brand new. The service at PhoneBot is fantastic, prices and service amazing. Definately recommend.”

Helpful Report

“Great service and happy to answer all questions and enquiries theough to sale.”

Helpful Report

“Phone was delivered in beautiful condition. Looks and works like new, battery performance is great. Fast delivery. Recommend.”

Helpful Report

“Great product, very fast postage.”

Helpful Report

“Very happy”

Helpful Report

“Very easy process. Super fast delivery. Excellent product. Thanks Phonebot! One very happy customer!”

Helpful Report

“Very quick great phone good condition”

Helpful Report

“my beautiful iphone 6s fully refurbished in outstanding condition was ordered on a public holiday Monday and arrived 10am on the Wednesday. How amazing is hat. phone is more than I hoped for. 10/10 Phonebot.”

Helpful Report

“Phone condition was exactly as described, delivery was very fast and I was happily surprised a phone case was included.”

Helpful Report

“Very good service. Phone arrived on time”

Helpful Report

“Arrived early, and phone in great condition for FAIR grde B quality”

Helpful Report

“Fantastic service so far. Threw in a case with the phone which was a nice touch and the phone seems to be in great condition. Thank you!”

Helpful Report

“Great product at a great price. Fast delivery. Would definitely recommend.”

Helpful Report

Phonebot is rated 4.6 based on 3,993 reviews