Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,993 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought an iPhone XR grade A perfecttt condition. Brand new came with a screen protector on the phone and a cover”

Helpful Report

“Excellent. Great communication, fast delivery and watch in excellent condition.”

Helpful Report

“Phone better than graded. Fast dispatch and delivery.”

Helpful Report

“Very happy with the quality of the phone and condition, as well as fast delivery.”

Helpful Report

“I am very happy with the phone i purchased from phonebot it looks good and is working fine”

Helpful Report

“Efficient service and delivery. Phone was in excellent condition and came packaged beautifully. Very happy”

Helpful Report

“Fast service. Easy to deal with. Happy with the phone! Have purchased twice from this company l”

Helpful Report

“iPhone X came quicker than expected and was in excellent condition. Was pleased to see that it also came with a case and screen protector. Thanks Phonebot. We will definitely use you again”

Helpful Report

“Great service and product delivered as promised”

Helpful Report

“Great service , easy transaction”

Helpful Report

“Excellent phone and wonderful service despite a global pandemic. Thank you very much!”

Helpful Report

“I needed a new phone why pay $1000 + so I went to phonebot and paid a lot less and with great service. I would highly recommend this company . cheers Gary”

Helpful Report

“My purchase (Android Phone) arrived on-time and in the condition advertised but the charging cable supplied was the the wrong one. I emailed and asked for a correct cable to be sent to me. Phonebot replied that a replacement cable would be sent and it was about 1 week later. Very happy.”

Helpful Report

“Service and delivery was outstanding. I purchased a refurbished phone and so far it's been perfect. I'd definitely be a returning customer. Oh and I loved the little bottle of sanitizer, what a thoughtful touch. Thank you Phonebot!”

Helpful Report

“Quick delivery, highly recommended.”

Helpful Report

“great service, fast and great prices. Can highly recommend”

Helpful Report

“Not what l would had considered A+ quality more like B grade with the amount of scratches on the sides of the phone”

Helpful Report

“I found it easy to deal with Phonebot. The system was firendly, simple, uncomplicated and a pleasure. Email communication kept me informed of the progress of my order right up to despatch and delivery. The whole process was fast and covid safe (I can still smell the disinfectant on the box and phone still). Well done!!”

Helpful Report

“Good communication when item was going to be late. Very helpful when I called them up.”

Helpful Report

“Great friendly service . phone excellent condition like new. Quickly responded and resolved a minor issue straight away .”

Helpful Report

Thank You for choosing Phonebot. We’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your purchase. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

Phonebot is rated 4.6 based on 3,993 reviews