Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,837 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to work with from help with the web-site to final delivery of the phone.”

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“Second purchase from Phonebot and they have both been excellent! Also super friendly staff. Thank you!!”

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“The online shopping facility was easy to navigate, the delivery was quick, and the phone was in the condition described - which was excellent. It also came with a screen protector applied and a phone cover, at no extra cost, which was a nice touch.”

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“Phone was great quality!”

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“Recently purchased an A Grade, iphone, quick delivery and phone works perfectly. Everything was as expected, I even spoke to a real person when I wanted to double check one of the features before I purchased.”

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“Phone so far is good just the battery health is abit low for a grade a”

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“Very happy with the phone which was like new and looked after very well by Andy, just a little hiccup, the charging cable was not the correct one but not a worry, Gerry.”

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“2nd phone I have bought from Phonebot and extremely happy with them excellent service and quality.”

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“Excellent service. Highly satisfied”

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“I bought an Iphone 8 from Phonebot "like new", website is easy to navigate and delivery time was exceptional quick within 4 days. The phone was as advertised and was like a new iphone. I had a few minor issues with the packaging, however the service team at Phonebot were quick to respond to my feedback and rectify the issue to ensure i was 100% satisfied. The phone is in perfect condition and works great. Would be happy to recommend Phonebot to others. Thanks John”

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“Device is in great working condition and delivery was super quick.”

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“Showed s9 black online. Said you did not have one. Brought pink instead then another customs come in requesting black and all the sudden you had one.”

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“Excellent phone. Excellent logistics. 5 star!”

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“Great Condition and Communication”

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“Am very happy with my purchase and how quick it got delivered highly recommend this company”

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“Phone arrived on time but was left in the wet letterbox for anyone to see. All things work well and looks almost brand new. Only issue is when put on silent when taking a photo/screen shot sound is still heard can’t seem to turn it off.”

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“Awesome price and fast delivery”

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“Really helpful with professional advice.”

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“The service in acquiring a new phone was excellent.”

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“I can’t say enough good things about my experience purchasing a refurbished phone from phone not.it looks brand new,runs perfectly and Andy was super helpful at answering all my questions!AND I’m helping climate change!total win 👍🏼”

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Phonebot is rated 4.6 based on 3,837 reviews