Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,695 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

Write Your review

Tell us how Phonebot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Phonebot 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a iPhone 7+ Thank you so much! I wasn’t expecting to receive a case with my new phone x Runs so smoothly I’m shocked (in a good way)”

Helpful Report

“AMAZING it literally sent in three days”

Helpful Report

“Great product great price , definitely recommend”

Helpful Report

“Got sent the wrong item.”

Helpful Report

“I bought an iPhone XR its a bigger then I'm used to but I have recommended phone bot to anyone who has needed a new phone as they are cheaper then the price from any main store”

Helpful Report

“Ordered a phone on Saturday. Received an email apologising for the delay due to despatch problems and was told I would get an update. Received no update or contact. Received a refund Friday. Just a waste of time.”

Helpful Report

Thank you for choosing Phonebot! I am sorry for such experience. However, we always go above and beyond for our lovely customers. Upon checking the details, the phone that you ordered turned out to be the faulty one and that was the last piece that was available in our stock. We surely did not want to send you the faulty product since we value your hard earned money and your precious time. Therefore, without prolonging this matter for no reason, we refunded the amount back to you. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“Quick to send came with extras got it for my partner they loved it”

Helpful Report

“Prompt service and device was exactly as described , happy with the purchase.”

Helpful Report

“Received phone very quickly”

Helpful Report

“I rarely write reviews but my experience with this company was outstanding.Phone was delivered inside the stated two business days and the quality of the phone was as described.No hesitation in recommending them.”

Helpful Report

“your service is great and we are happy with the phone”

Helpful Report

“Phonebot were easy to deal with and had a great choice and exactly what I wanted. I would recommend Phonebot.”

Helpful Report

“Service was excellent and the product is living up to my expectations.”

Helpful Report

“Having done my research on the Iphone 11Pro I decided the best value place to order it was from Phonebot. Their website contains all the information you need, my order grade was 'Like New'. Never having ordered an iPhone online I was a little uncertain of the result but my concerns were allayed when I received exactly what I ordered and hoped for in perfect condition with a cover as an unexpected bonus. I ordered on the last weekend in June 2021, it was on its way with Australia post the following Tuesday arriving in Canberra from Melbourne on Thursday morning. A great product and service. Many thanks, from an over seventy.”

Helpful Report

“Customer service excellent & refurbed phone very good.”

Helpful Report

“Great service, phone arrived in 2 days in perfect condition as described. Great company to deal with. Highly recommend. Thank you again Phonebot. A+++”

Helpful Report

“Very impressed with the service. Got my purchase quickly, with a text saying what time it will be delivered. It was right on time. I must say it was packaged beautifully, and the item was better than I expected. Would not hesitate to recommend.”

Helpful Report

“good item fast delivery”

Helpful Report

“Love this company”

Helpful Report

Thank you for making your purchase with Phonebot! We’re so glad that you found what you were looking for. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Team PB

“As always it is pleasure having great experience buying genuine device from Phonebot.”

Helpful Report

Phonebot is rated 4.6 based on 3,695 reviews