Pierced Universe Reviews

3.9 Rating 95 Reviews
72 %
of reviewers recommend Pierced Universe
3.9
Based on 95 reviews
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Pierced Universe 5 star review on 12th March 2024
Paola
Pierced Universe 5 star review on 12th March 2024
Paola
Pierced Universe 5 star review on 12th March 2024
Paola
Pierced Universe 1 star review on 17th May 2023
Anonymous
Pierced Universe 1 star review on 7th December 2022
Anonymous
Pierced Universe 1 star review on 7th December 2022
Anonymous
Pierced Universe 1 star review on 7th December 2022
Anonymous
6
Anonymous
Anonymous  // 01/01/2019
Top end customer service! Fast and free delivery. I highly recommend Pierced Universe .
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Posted 3 years ago
I live in an area that is accessed by ferry from Vancouver, so I am used to delays in shipping. One shipment still did not arrive after approximately 6-8 weeks. They gave me a dull refund with no issues. Prior to that they sent me a free replacement captive ball ring when I noticed the bead/ball was hard to insert and remove. These guys have pretty good selection and awesome customer service. If you live in Canada they are the best and fastest to deal with - under normal circumstances you will have your order within 7-10 days even with free shipping.
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Posted 3 years ago
I would love to give zero stars if it was possible. I ordered my piercings on June 2, 2020, and knew that there may be a delay on their 24hr shipping as covid May be the culprit. On July 6, 2020 I had yet to receive my order. I did however email them and they said they would ship it out the same day. It is July 20, 2020 and I have still not received my orders. Needless to say I am quite disappointed, and will be giving them until the end of the week. If not I will be asking for my money back. As it may only be only 40.00 I did pay for a quick shipping when I could’ve bought groceries for myself
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Posted 3 years ago
Amazing customer service! I had a problem with one of my nose piercings that I ordered and it was instantly resolved! a new one was sent out immediately after i emailed them!
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Posted 3 years ago
Great customer service, products as described!
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Posted 3 years ago
I ordered my nose rings too big. My mistake not theirs. And I emailed the customer service account explaining what happened. They promptly replied and offered a $20 credit so I can keep the ones I already received as well as get the right ones. I’m very impressed with the customer service as well as the jewelry:)
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Posted 3 years ago
Ordered wrong size nipple piercingand didn't realize until it arrived, Emailed customer service and they sent out correct size free of charge! Will order again
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Posted 3 years ago
not a good experience
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Posted 3 years ago
JUNK...color coming off after two days..save your money folks!
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Posted 3 years ago
I bought tragus and septum jewelry. They are exactly as described and they came early. Really good quality and good prices.
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Posted 4 years ago
Took a month to try and get first order ..even when second one came ...they kept telling me to wait even tho I'm literally a 2hr drive from them it doesnt take a month to get a irder ..she saud sge would resend as priority mail but then just refunded the money instead when I've been waiting a month to gauge up my ears now I have to find another place....Dont waste your time
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Posted 4 years ago
Great customer service.. they fixed an issue I had made myself with no problems or questions asked. Will purchase again in the future because of this!! Thanks again
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Posted 4 years ago
Have ordered LOTS of stuff over the past year. Everytime I have been completely satisfied with the quality, prices and customer service. No complaints here and I highly recommend them!
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Posted 4 years ago
Great website with fair prices, as well the nose ring I ordered was shipped 2 days before I was expecting it. Fantastic website and products, will be buying again!
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Posted 6 years ago
My order arrived quickly and everything was described. The prices were more than reasonable and the quality is excellent. I just placed my third order with them in the last month. That is how quick and reliable they are.
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Posted 6 years ago
Pierced Universe is rated 3.9 based on 95 reviews