Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,604 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,604 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 9th September 2025

773

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes no problems deliveries on time”

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Posted 10 months ago

“I believe his name was Derek on the chat. He was amazing and exceeded my expectations. The pump he recommended is perfect.”

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Posted 10 months ago

“Very easy to use and got merchandise fast.”

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Posted 10 months ago

“The plants arrived quickly and the way they were wrapped were so meticulously done! All the plants were so big and healthy. I totally recommend Play it Koi for any of your aquatic plants.”

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Posted 10 months ago

“Everything from Play It Koi is amazing!”

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Posted 10 months ago

“Fast shipping, great prices!”

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Posted 10 months ago

“Great prices on my Aqua UV parts and super fast order fulfillment.”

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Posted 10 months ago

“I very happy with the supplies and the fish I got from you guys thank you so much.”

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Posted 10 months ago

“The pond liner was exactly what we were looking for. Being able to order in a wider width was perfect. Very timely shipping too. Thank you!”

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Posted 10 months ago

“You had a small amount at a decent price. Thanks.”

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Posted 10 months ago

“Purchase sweet flag and American frogbit. I couldn’t be happier with the health of the plants on arrival. I will definitely purchase other plants in the near future.”

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Posted 10 months ago

“Great job getting back to me to confirm pond filter part was the correct one. Prices was fair. Timely availability as I needed it ASAP. I picked it up.”

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Posted 10 months ago

“Arrived healthy and were packaged well. Delivery was quick and was able to track so could open as soon as arrived.”

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Posted 10 months ago

“Fast service.”

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Posted 10 months ago

“The liquid came and it was not leaking this time so I was pleased.”

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Posted 10 months ago

“you guys are doing great no complaints here i have had a great experience talking to you and appreciate your knoledge”

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Posted 10 months ago

“Liner was as described, very easy to manipulate”

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Posted 10 months ago

“Hello! I owe Derek a great big thank you! I can grow a mean tomato, but have zero experience with pond plants. After placing my order I called Derek in a panic about the plants I chose-which float, which need floating planters etc. Derek was super patient and helped me figure out what I need to keep my new pond plants alive. They are thriving solely due to his expertise. Thank you!”

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Posted 10 months ago

“Received the item, a replacement UV light, in a few days. Will install this weekend, on day off from work.”

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Posted 10 months ago

“Easy process. Delivery was fast and communication was great. Very pleased.”

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Posted 10 months ago

Play It Koi is rated 4.9 based on 3,604 reviews