Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,075 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th August 2026

Kenneth

Play It Koi 5 star review on 2nd July 2026

Jed

Play It Koi 5 star review on 15th June 2026

"Steven"

Play It Koi 5 star review on 11th June 2026

William

829

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants are doing well and my koi love their environment.”

Play It Koi 5 star review on 27th August 2025

Helpful Report

Posted 11 months ago

Hi Keith! Thank you so much for your kind review. We're delighted to hear that your plants are doing well and your koi are loving their environment. It's wonderful to know our products help create such a thriving and happy habitat for your pond. We appreciate your support and are always here to help with your pond needs. Best fishes, Play It Koi!

Posted 10 months ago

“I researched the parts I needed for my filter on your website, ordered them and received them 3 days later. All fit perfectly, saving me about $800 over purchasing a new unit. Couldn’t have gone better.”

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Posted 11 months ago

Hi DJ! Thank you so much for sharing your experience. We're thrilled you found the parts you needed for your filter and that they arrived quickly and fit perfectly. It's wonderful to hear we saved you money and made your pond maintenance easier. We appreciate your support and look forward to helping with your pond projects in the future. Best fishes, Play It Koi!

Posted 10 months ago

“Always fast shipping and accurate product b”

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Posted 11 months ago

“Fast shipping and great selection of products. Will most likely buy from them again.”

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Posted 11 months ago

Hi Leslie! Thank you so much for sharing your experience. We're delighted to hear that you enjoyed our fast shipping and wide selection of products. We truly appreciate your support and look forward to serving you again soon. Best fishes, Play It Koi!

Posted 10 months ago

“Quick service and always reliable”

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Posted 11 months ago

“I ordered on line and it was explained when the order would be shipped. Very satisfied with Play It Koi.”

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Posted 11 months ago

Hi Therese! Thank you so much for your wonderful review. We're glad ordering online was easy and that communication about shipping was clear. Your satisfaction means a lot to us, and we appreciate your support. We look forward to serving you again soon! Best fishes, Play It Koi!

Posted 10 months ago

“I bought three different water plants and they all came very well packed and still moist even with the high temps. They are all growing great and I’m excited to see them all blooming.”

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Posted 11 months ago

“Always a great experience, customer service is top notch !”

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Posted 11 months ago

“Excellent purchase!”

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Posted 11 months ago

“Great company to deal with. They go above and beyond with customer service.”

Play It Koi 5 star review on 17th August 2025

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Posted 11 months ago

“Great business, thank you for your help and service. They were in top of it”

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Posted 11 months ago

“Fish arrived well packaged, and vigorous.”

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Posted 11 months ago

“A HIGH 5. I made the mistake of ordering the wrong color and I called and asked if I could return it in exchange for the other color, and your customer representative was very professional in helping me with my transaction. Since it is getting to be later in the season, I decided to set the unit up next spring. The box came damaged, but I unboxed the unit and everything just looks great. I know I will be very excited to set it up come next year. Thank you for my pleasant experience with you.”

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Posted 11 months ago

“I was very happy with the blue flag iris received. They were healthy and I was surprised to see how tall the stalks were. They are in my pond and looking great.”

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Posted 11 months ago

“The frogbit was packaged with care and is doing well in our pond.”

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Posted 11 months ago

“The koi seem more energetic and have been improving. Thank you for making such a wonderful product.”

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Posted 11 months ago

“You guys are the best my grandson came over and put in the new biofilter and the next morning my pond was crystal clear! I hadn't seen my fish in 3 years in the summer!”

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Posted 11 months ago

“I ordered 3 kinds of iris. They arrived well packaged. When I opened it I was surprised to see such big, robust plants that clearly were well taken care of. I planted them right away although I know it’s gonna be next spring till I see them bloom (I’m in Zone6). They look great at the shore of the little lake where my house is located. Can’t wait to see them brighten up my by-the-water garden. Definitely will buy again from this seller”

Play It Koi 5 star review on 10th August 2025

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Posted 11 months ago

“Shipment arrived in great shape. All the media was in great shape”

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Posted 11 months ago

“As always there was no problem getting the parts we need for our koi pond. Service and questions are answered promptly.”

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Posted 11 months ago

Play It Koi is rated 4.9 based on 4,075 reviews