Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t say enough Great things about Play it Koi , and Ben . He’s been there for me throughout my entire pond process and accepts my texts and phone calls whenever I have issues or a question. He’s very knowledgeable and compassionate. An all around great guy . I really appreciate him and so glad I got a chance to know a little about him and his Business 🙏”

Play It Koi 5 star review on 6th November 2021

Helpful Report

Posted 4 years ago

Keith - you are an awesome customer with a super beautiful pond. I know you've worked really hard on this over these last several years. People like you are what this hobby is all about! working hard and then being able to enjoy and take pride in your labor of love. Glad we can be there for you to support your success. best, Ben

Posted 4 years ago

“appreciate the good service and product.”

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Posted 4 years ago

“My goto for my koi pond equipment parts.”

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Posted 4 years ago

“Great communication, fast shipping and most importantly high quality pond plants. Will do more business with you guys! 👍”

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Posted 4 years ago

“Very good product. Dimensions are a little off. Valve is 5” open end to open end, not 4.5”.”

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Posted 4 years ago

“This company has been very helpful with all my questions. There products always arrive quickly. And I look forward to doing business with them for the foreseeable future on my 20,000 gallon koi pond”

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Posted 4 years ago

“Very professional company. Everything I've looked for in a koi company. These people have it all, and have helped me our a lot. I will do so much more business with them in years to come”

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Posted 4 years ago

“Fresh, happy plants arrived on time!”

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Posted 4 years ago

“Play it Koi always comes through for me. Great service and quick delivery. I would say I am "Playing it Joi" with Play it Koi. Thanks again Ben! Dave Villandry”

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Posted 4 years ago

Thanks Dave! ;-) Playing it Joi... I like it.. very catchy

Posted 4 years ago

“In this day and time customer service at most places is at a bear minimum but I would give play it koi 5 stars for there's, I truly believe they put customer satisfaction as their number one priority.”

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Posted 4 years ago

Thank you James! We certainly appreciate you too! Let us know how that AlphaOne WattMizer works out for you!

Posted 4 years ago

“Good prices, great service”

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Posted 4 years ago

“Excellent web display”

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Posted 4 years ago

“Very nice quiet efficient pump. Looking forward to the savings👍”

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Posted 4 years ago

“I was using another product, but discovered my husband had been using this one in the pond. The other product allowed some string algae and caused one of the underwater filtration plants to explode. After one use CleanMax stopped the string algae and reduced the explosion of the filtration plant. I'm happy.”

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Posted 4 years ago

“In a time where nobody has light kits, play it koi had what I needed. Will probably order another set depending on what they look like once the water gets in. Thank you guys”

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Posted 4 years ago

“Excellent response time when I reached out using the chat option. Questions were promptly answered. Package was shipped in a timely manner as well.”

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Posted 4 years ago

“Fast response to any problems you might have”

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Posted 4 years ago

Thank you for your review & Continued Support!

Posted 4 years ago

“Super fast service. Ordered on Saturday and arrived at my house on Wednesday. I would definitely purchase from this store again!”

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Posted 4 years ago

“Fast service”

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Posted 4 years ago

“Online process was easy and delivery was quicker than expected.”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,181 reviews