Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome customer service, they responded to my calls and question very quick , and they really helped me get what I needed for my pond build , looking forward to doing more business with these guys in the near future , ALOHA FROM HAWAII”

Play It Koi 5 star review on 14th December 2021

Helpful Report

Posted 4 years ago

Wow! Really coming together Ted! nice work!

Posted 4 years ago

“As Always, Ben is there to assist me and to give his Professional advice in all my Ponding Decisions! I trust him and have Ben Thankful to have found someone who I can personally reach out to with my Millions of Questions 🤣 Thanks Ben🙏”

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Posted 4 years ago

“Great Prices and Quik Shipping Easy to Use your On-Line Catalog”

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Posted 4 years ago

“time management to deliver products is efficient!”

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Posted 4 years ago

“Very happy. Prompt shipment, good price, and works great!”

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Posted 4 years ago

“Easy ordering fast shipping no problems.”

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Posted 4 years ago

“Great customer service. Derek followed up with me on my questions and provided clear guidance on how to hook up my system for optimal performance.”

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Posted 4 years ago

“Everything went fine. PKG arrived sooner than I expected.”

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Posted 4 years ago

“Very satisfied with the service!”

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Posted 4 years ago

“Great communication! Thank you for fast affordable HIGH quality products!”

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Posted 4 years ago

“I was very pleased with the quality of the pump that I purchased from Play It Koi. And it was delivered quickly, while keeping me informed of the delivery status when in transit.”

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Posted 4 years ago

“Great products for great prices and speedy delivery. Very happy!”

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Posted 4 years ago

“I truly can’t say enough about Ben @ Play it Koi! He’s the absolute greatest.”

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Posted 4 years ago

“Verry good”

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Posted 4 years ago

“Good service. Thank you”

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Posted 4 years ago

“Derek is awesome!!”

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Posted 4 years ago

“Great buying experience. Very helpful phone discussion for the purchase of a new turtle pond pump. Easy purchase and good tracking. A few days later it arrived. I installed it and it is exactly what I needed. The turtles rate Play It Koi with six stars. Thank you.”

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Posted 4 years ago

“Will do bussiness with again. Very quick shipping. Pleased with this company”

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Posted 4 years ago

“Was nice to get the product on Auto ship, but would be awesome to get an email a week or 2 in advance and be able to delay the shipment by a week or 2 since I still have a months worth left.”

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Posted 4 years ago

“Love your play on words! Refreshing in this age of stress!! Service was great, I just wish you could have sent a service tech to help me - I'm a recent widow and do all this pond stuff by myself now.”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,181 reviews