Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got order in timely fashion and got quality product at reasonable price.”

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Posted 4 years ago

“Great prices great service fast delivery win win win thanks”

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Posted 4 years ago

“Very happy with my orders. Quick and easy.”

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Posted 4 years ago

“Plants arrived in a timely manner, were packed well and in good condition. Thanks!”

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Posted 4 years ago

“this plant is very fertile and still young, very recommended for those who want to buy this plant, thank you!”

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Posted 4 years ago

“Quick shipping and great customer service!”

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Posted 4 years ago

“Appreciated the fast delivery”

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Posted 4 years ago

“I won't be koi about it--our parcel arrived fast, we rcvd useful tracking updates, and the plants we ordered were in lovely shape when they arrived. Play It Koi had a great selection and fair prices--so glad I swam into their pond. I trout I could have had any better serv-fish.”

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Posted 4 years ago

“Another order of Koi food, shipped right away and packaged well. Arrived in great shape!”

Play It Koi 5 star review on 17th January 2022

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Posted 4 years ago

“Wasn’t sure if I could get the exact part so I emailed Play it KOI AND Ben replied within a day he had what I needed and received it in about a week. All is good. Thank you PiK.”

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Posted 4 years ago

“Received the order sooner the expect…!! it’s in good condition. Not in use yet ..will try this spring and see how it work ..!”

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Posted 4 years ago

“Fast and friendly!”

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Posted 4 years ago

“Great prices and quick delivery. My pond filter broke which means no water was flowing. We all know how bad that can be. I ordered parts, they were shipped that day and I received them the next day.”

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Posted 4 years ago

“I received my bubble pro subsurface aerator promptly and in good condition. Can’t wait to get it in my pond this spring.”

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Posted 4 years ago

“Excellent customer service and quick delivery”

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Posted 4 years ago

“Consistently excellent. I've been shopping with Play It Koi for years now and like a fine wine, they just keep getting better.”

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Posted 4 years ago

“Late package but not their fault I guess”

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Posted 4 years ago

My apologies for the delay with your package. In addition to the current strains that are on the courier services that we work with, it appears that your package was delayed on its way through CO last week due to severe weather conditions (High temperatures of 3 degrees Fahrenheit and Ice Fog) We work hard to make sure to get orders out as quickly as possible, but Mother Nature certainly doesn't listen to me when I try to tell her what to do. Let's just hope that we get a bit of a break with the upcoming pond season!

Posted 4 years ago

“I ordered the Oase FiltoClear 8000 and received free shipping. This is the 2nd one I have had in my pond. The first one came in parts and was a bear to get the top secured. To my great surprise, this one came fully assembled and I really appreciated that. I installed it and it works just great. 2 days later the water was totally clear. I like to support local vendors, but there are none in my area for pond supplies. So knowing you are a small business, I will support you.”