Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,992 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was outstanding. My items arrived safe in the packaging and was shipped quickly. I couldn't be more pleased.”

Helpful Report

Posted 4 years ago

“Derek and Ben have both been a wealth of information, as I am preparing to build a 10,000 gallon plus sized pond this upcoming spring they have both spent time with me to help me make some critical decisions and not spend additional money where it was not needed. The honest opinion and feedback and the simple fact that they actually talked me down in size on some equipment tells me there is a honesty and it's not all about money type of mentality. Enough so that I just spent a large chunk of money with them and I feel it was money properly spent. Thanks guys!”

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Posted 4 years ago

“I ordered a light controller for my outdoor water fountain. The process was easy and the shipping time was good. I also ordered a second one so as to get free shipping The company owner communicates well with purchasers”

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Posted 4 years ago

“...sales person was very knowledgeable, and the warm white LED pond light was very high quality as mentioned by the salesperson...once in the pond the light spread, and brightness is great...would buy again!”

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Posted 4 years ago

“Plants look great and were shipped in a timely manner.”

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Posted 4 years ago

“My plants arrived in great shape. They were well packed and clearly labeled.”

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Posted 4 years ago

“Great service speedy delivery excellent packaging and healthy looking plants. I will use them again.”

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Posted 4 years ago

“Great customer service! Love everything we have purchased from them.”

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Posted 4 years ago

“Loved the great quality of koi. I’ve shopped many other sites and been left with issues. My koi from Play it koi have all been healthy and beautiful”

Play It Koi 5 star review on 27th September 2021

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Posted 4 years ago

“Play it Koi is the best! Ben and Kelly were so knowledgeable and helpful. I got all of my pond supplies from them. Received great service and use them going forward.”

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Posted 4 years ago

“Thank you for the quick service. I did get 6 plants as promised. However after planting, I see leaves sprouting on 4 of them but the other two seems to be dying.”

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Posted 4 years ago

“Play It Koi is my go to store for everything from koi food to pumps, filters etc. Always friendly service and competitive pricing.”

Play It Koi 5 star review on 25th September 2021

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Posted 4 years ago

“Great customer service. Also ship fast.”

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Posted 4 years ago

“Excellent customer service!”

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Posted 4 years ago

“When I needed help with my koi pond, the folks from "Play it Koi" were over the top with much needed help. It's the personal attention that any consumer looks for when shopping. I highly recommend "Play it Koi" for all your pond needs. Thanks to Ben and the people at "Play it Koi"! Dave Villandry”

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Posted 4 years ago

“Every interaction with this company has been the best! My questions were answered, the products I ordered arrived promptly and were exactly what I needed to upgrade my pump and filter. My 23 fish are thriving. James Pond passed the 16" length line, Willie Mays and Barry Ponds are also getting huge and showing their black and orange Giants colors! They do need some plant life so I'll be back in touch to take advantage of your vast plant inventory. I'll need some wet green thumb advice as well and I know I'll get that from Play It Koi. Thanks you all for the opportunity to tell other fishy people about your great business!”

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Posted 4 years ago

“Great product, super fast shipping!!”

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Posted 4 years ago

“Ordered some canna lilies to Florida. They came very quickly and in perfect condition. I put them in the ground straight away. Very pleased with the product and the service.”

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Posted 4 years ago

“Newbie pond owner, and when I needed supplies and advice, Ben was really helpful and allowed me to come pick up what I needed from his home. I will definitely buy from Play It Koi again!”

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Posted 4 years ago

“Order arrived on time and the bare root plants look great. Plan on planting tomorrow. Thanks.”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 3,992 reviews