Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pricing is competitive. Oder fulfillment was very quick. I’m using Play It Koi for all my pond needs from now on.”

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Posted 4 years ago

“This company provides outstanding customer service. They are now my "go to" provider for my pond supply needs.”

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Posted 4 years ago

“Ordered for spring so haven’t used yet but shipped out in record time.”

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Posted 4 years ago

“Package well delivered timely”

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Posted 4 years ago

“It was a pleasure doing business with PlayItKoi. The plants arrived quickly and in great shape and are now floating in my ponds. They were well packed and healthy looking.”

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Posted 4 years ago

“Ordering was easy and the items arrived in a very short amount of time.”

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Posted 4 years ago

“I have ordered pond plants from multiple companies. Each and every time I was disappointed by poor specimens that were either lacking root systems or damaged due to improper packaging. However, with Play it Koi, specimens arrived healthy! Much bigger than expected! Carefully packed for transport! Great price! With the best follow up customer service I have ever received! So, THANK YOU! I will only order from you here on out.”

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Posted 4 years ago

“Great! My PondMax filter arrived in record time and I’ve got it hooked up and working for my pond!”

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Posted 4 years ago

“Placing order is easy. Delivery on time and the items are good.”

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Posted 4 years ago

“Thank you so much for the speed this order came to me. WOW…your faster then Amazon.. I will be putting new filter in my pond in a couple weeks so it will be all ready for spring and summer. Thank you again,Linda”

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Posted 4 years ago

“Products arrived as ordered. Haven’t tried them out yet but the quality looks good.”

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Posted 4 years ago

“Very pleased with Play it Koi. Talk to a gentleman on the phone he was very professional and very knowledgeable. Knew what I needed and even helped with how to replace my filters,an even emailed me a owners manual for my filter.”

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Posted 4 years ago

“The purchase was easy, however everyone is always in the fish pond so no one answers the phone nor does anyone return phone calls for us 1st timers”

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Posted 4 years ago

“Quick shipment and plants delivered in great condition.”

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Posted 4 years ago

“The shipping was really fast. I can't wait to plant my Nycon Floating Flora Island & Fish barrier.”

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Posted 4 years ago

“Plants arrived in great shape and on time. Very happy with Play It Koi.”

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Posted 4 years ago

“I have just posted on my garden pond forum how impressed I am with your company. The plants I have received from you have been in excellent shape and your packaging is also top notch!”

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Posted 4 years ago

“Great customer service as always. Shipped quickly and was packed very well so the UV bulb would not break in transit.”

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Posted 4 years ago

“Exactly what I have been searching for. Just a little modification and it wet irks great for my application.”

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Posted 4 years ago

“Excellent, the online shopping was easy to navigate, as was checkout, although an item I had ordered was out of stock, the salesman whom called me was able to recommend an item that was available. shipping was super fast! and that was a great bonus! thanks guys ill be back when im ready to proceed on my pond project. Noel”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,181 reviews