Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,997 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ACCESSIBLE KNOWLEDGEABLE RELEVANT INVENTORY”

Helpful Report

Posted 5 years ago

“Love Play it Koi! Super fast service and the personal touch that is lacking so often. Thanks!!”

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Posted 5 years ago

“Excellent experience, prompt shipping, careful packaging and fantastic follow up after the sale to ensure as a customer I’m satisfied. Will do business Play it Koi in the future, a small business run very well!”

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Posted 5 years ago

“Once again, Ben came through on just a moment’s notice to help me. I needed a can of Rockin Foam so that I could finish work around my skimmer before it started raining for a week. Ben had a can, let me pick it up and the job was finished before the rain came. This may sound like a broken record, but Ben and Play It Koi get 6 stars out of 5 for their customer service.”

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Posted 5 years ago

“I appreciated the communication and care for quality of product I experienced during my transaction with Play It Koi!”

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Posted 5 years ago

“I have been buying from Play Its Koi for several years and they are by far one of the best at communicating the status of an order. Ben and the crew are always ahead of the game in letting you know when your order will arrive. I wish all websites were like Play It Koi. Thanks to all!! You all rock at customer service!!!”

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Posted 5 years ago

“Ben and his folks at Play It Koi are very responsive. Every order has been shipped promptly and correctly. Ben has been very helpful with questions and suggestions and provides that personal touch one rarely encounters with an online company. I would highly recommend them.”

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Posted 5 years ago

“The personal service given by Play It Koi was great. The delivery was quick and the plants were as advertised. I look forward to doing business with Play It Koi again. They also have a cute name.”

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Posted 5 years ago

“These folks are always quick to get back to me with answers to my questions and have provided helpful suggestions. Love to support a small business that really cares about their customers.”

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Posted 5 years ago

“Was looking to get a Sanke for a friend's pond and came upon Play it Koi. Arranged for a curbside pick and I told one of my other buds when I purchased and he decided to purchase as well and came along for my pickup. We ended up leaving with 3 different koi. Ben was very accommodating and customer service and curbside pick up was great. Highly recommend Play it Koi.”

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Posted 5 years ago

“Play It Koi, doesn’t fool around! The order was shipped quickly, and the plants were in great shape and are doing well in my pond. I especially appreciated the follow up email from the owner, it’s hard to beat the service I received from this company - thank you, I’ll be ordering again!”

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Posted 5 years ago

“Play it Koi was the only place I could find the bulb and came in perfect condition. Also was delivered fast.”

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Posted 5 years ago

“First time buying from here. Transaction was easy, product was as described, and shipping was fast and easy. Always better supporting a local business when I can!”

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Posted 5 years ago

“Thanks to Ben and team for the great service, I always enjoy his simple ye make the ordering and deliver process.”

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Posted 5 years ago

“I needed a small amount of flexible PVC for my TPRs, so I contacted Ben and he let me have some that he had in inventory. Once again, Play It Koi and Ben have made my pond project a joy.”

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Posted 5 years ago

“I was VERY pleased with my first purchase of pond plants from Play it Koi. The ordering was easy, I got a nice email from the president and the plants arrived safely in just days. I will order again!”

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Posted 5 years ago

“Your service was amazing. Got it up and going in 3 days from the time I ordered”

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Posted 5 years ago

“We can get our product from amazon, but why when we have PLAY IT KOI! We were able to get our pets meds fast. Ben is helpful got use what we needed fast. We’ll be back for all our pond needs.”

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Posted 5 years ago

“I have emailed them several times regarding Koi health and they were practical and knowledgeable. I love to see such passion in people, when they love what they do. I think I found my favorite Koi store. Keep up the good work. ! Best Paul”

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Posted 5 years ago

“My plants came very quickly and are healthy. They began to grow in just 2 days. Very happy and Ben at Play it Koi has been very helpful. I will give my future business to them whenever possible.”

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Posted 5 years ago

Play It Koi is rated 4.9 based on 3,997 reviews