Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

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“Wonderful site to buy pond supplies.I bought so much from play it koi I highly recommend.”

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Posted 4 years ago

“Another great purchase experience we thought it was going to be months before they were able to procure parts but got it almost immediately very impressed!”

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Posted 4 years ago

“Great place to shop. I bought a number of pond plants. The lotus I bought were very healthy tubers.”

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Posted 4 years ago

“thanks for the transaction. It was super easy.”

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Posted 4 years ago

“Always excellent service delivery. Plants always arrive in excellent condition and grow so well. Thanks!!”

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Posted 4 years ago

“Plants showed up promptly and in great condition! The roots were clean and the plants had very good packaging that kept them moist. In short, a great place to buy pond plants!”

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Posted 4 years ago

“Fast delivery, excellent specimens!”

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Posted 4 years ago

“Plants arrived on time, as advertised, and in excellent condition”

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Posted 4 years ago

“Product was in stock, prices were good and shipping was quick, what more could you ask for?”

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Posted 4 years ago

“My plants were carefully packaged and they arrived in excellent condition. They are the healthiest plants I have ever received by mail order. They may be bare root but they are very healthy specimens that should adjust to their new home very quickly.”

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Posted 4 years ago

Thank you for your review & Continued Support!

Posted 4 years ago

“I received the water hyacinths very quickly! They were well packaged, healthy, and ready to install into my pond. I’m looking forward to seeing them bloom this winter!”

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Posted 4 years ago

“we just got our order. The water poppy has a flower on it that is waxy and looks like an Orchid, not the delicate water poppy. on the 'parrot tail' hornwort, I ordered three plants but could not find a root anywhere. it looks like someone just cut off a lot of tops. The timing for delivery was great. the product was securely and efficiently wrapped. (the best I have ever seen) The other question that came up is there were no directions on what to do when you receive your plants. Just the standard ground stick for plant care. We are Alumni of OSU and are glad to be supporting these efforts. We really cannot provide a true review yet as the plants have not been in our possession long enough to see if they survive or produce the proper flower.”

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Posted 4 years ago

“We can only give feedback concerning the shipping and handling of our plants. The order was received very quickly. The plants were alive and well when arrived. We planted the cattails the next day in large pots that nestle into the shallow end of our pond. Mostly in the sun. It’s been a few weeks now and hopefully the plants will survive the fall/winter and show up again next year. Fingers crossed!”

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Posted 4 years ago

“Fast free shipping, good price”

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Posted 4 years ago

“Prompt delivery of order.”

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Posted 4 years ago

“Great customer service! The staff helped to make sure the parts ordered are the right ones I need. They took extra efforts to assure the exact parts for my project.”

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Posted 4 years ago

“Reliable! Orders are filled accurately and shipped quickly.”

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Posted 4 years ago

“The staff is awesome, helpful, and knowledgeable. They are always willing to answer your questions, provide recommendations and/or resolve the issue(s) you may have. Cheers, Walter”

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Posted 4 years ago

“Excellent service and product! I will definitely buy from here again!”

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Posted 4 years ago

“I’m grateful for the superior quality of the food. The evidence is in the good health and striking colors of my koi. Thank you Play It Koi!”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,181 reviews