Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,997 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had no trouble ordering my new water hyacinths. The price was right and the shipping was quick. They arrived in perfect condition. I really appreciate Play It Koi.”

Play It Koi 5 star review on 6th June 2020

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Posted 6 years ago

“We are very pleased with the way these plants were wrapped and delivered. Looking forward to watching how they grow and develop. We would definitely purchase from Play it Koi again. Thank you”

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Posted 6 years ago

“My experience with recent purchase at this store was great. I received my order within few days of my ordering it online. The plants already in ground and it has been few days there are already new leaves popping out. Excited for my this new addition to my garden. I will be buying more plants from Play It Koi.”

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Posted 6 years ago

“I like having a local place to get supplies for the pond. I’ve been ordering on line from a distance and it always took a long time. I was desperate for UV filter parts because of damage. I had it in two days.”

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Posted 6 years ago

“It is a family run business that is impeccably organized and operated by extremely friendly and knowledgeable people. I got some gorgeous koi and some very rare and exquisite pond plants that could not be found anywhere else! Thank you Ben and family! Cara”

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Posted 6 years ago

“The customer service was great. Ordered the Sunday of Memorial Day weekend. Received an email thanking me for my order on Memorial Day. Received my package on Wednesday with free shipping. Will definitely be ordering from Play it Koi again.”

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Posted 6 years ago

“Quick shipping, plants arrived in good condition and are now flourishing in our pond. I’m so glad we found Play It Koi.”

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Posted 6 years ago

“The setting was beautiful! Ben was very knowledgeable and the fish were in exceptional condition. My husband and I was interested in 3 fish, however we left with four lovely butterfly koi! We highly reccomend him and will become life long customers. Alan and Raylynn”

Play It Koi 5 star review on 31st May 2020

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Posted 6 years ago

“The plants I ordered were packed well, but even still, a couple had some damage to the root system. Play It Koi was quick to respond to my concerns and resolved the issue. I would definitely recommend them.”

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Posted 6 years ago

“Working with Play It Koi was simple, odered and picked uop the product as agreed. Highly recommend this company.”

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Posted 6 years ago

“The care and attention Play it Koi gives is unprecedented. If you need ANYTHING for your Koi Pond... Ben and his team are your new "GO TO" guys!”

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Posted 6 years ago

“For one I was thrilled that Play It Koi carried the food I give my Kois... second, I got it delivered on time (very quickly) and I was able to track my package all along the way. Thank you. Exceptional service.”

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Posted 6 years ago

“In spring my pond is often a bit green and murky, but this year especially so. Adding the hornwort balanced it out and after two days, it was almost completely clear. (I used beneficial bacteria and treated the pH also.) Customer service was great--they cautioned that shipments might be delayed due to the COVID situation, but the package arrived in about a week. Also answered my questions promptly.”

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Posted 6 years ago

“The hyacinths I ordered arrived on time and as promised. The plants look great! The owner even refunded me for what I thought was a missing flower. I was wrong. Two plants were stuck together. Even so, he didn't recharge me! He also gave me suggestions on how to overcome the algae issues my pond has had. I will definitely order from Play it Koi, again!”

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Posted 6 years ago

“My aquatic plants arrived in excellent condition! Plants are thriving!! satisfied and highly recommend “Play It Koi”!!! Will use them again soon.”

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Posted 6 years ago

“We've been to Play It Koi and have now had an order of plants shipped from it, and in both cases the plants and pond products are the best you'll find at the right prices. Add to that the exceptional customer care that Ben offers, and this is the place to turn for all your pond needs in the Pacific Northwest and beyond. Thanks so much!”

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Posted 6 years ago

“I don’t typically leave reviews but I felt that I needed to leave a 5 star review for Play It Koi. My package despite being securely wrapped came in completely damaged. Play it Koi replaced it within 24-48 hours. No hassles no issues. Great service. Looking forward to ordering more from Play It Koi. Thank you again. My Koi thanks you as well.”

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Posted 6 years ago

“Play it koi carries quality products at great prices.”

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Posted 6 years ago

“Anyone wanting pond plants that look beautiful and come from someone who cares about the quality of the items they sell, this is your place to shop. Will always shop with Ben before looking somewhere else.”

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Posted 6 years ago

“not only did I receive rhizomes, there were healthy plants growing. Bare root. Well packaged. Rhizomes have multiple eyes along with healthy plant above. When experienced difficulty receiving parcel sent through USPS due to COVID19, Ben at Play it Koi stepped in and made a second shipment utilizing FedEx. Plants arrived promptly, the next day at no additional cost. I would recommend this business and shop here again for my pond needs.”

Play It Koi 5 star review on 8th May 2020

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Posted 6 years ago

Play It Koi is rated 4.9 based on 3,997 reviews