Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Play It Koi is my go to store for everything from koi food to pumps, filters etc. Always friendly service and competitive pricing.”

Play It Koi 5 star review on 25th September 2021

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Posted 5 years ago

“Great customer service. Also ship fast.”

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Posted 5 years ago

“Excellent customer service!”

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Posted 5 years ago

“When I needed help with my koi pond, the folks from "Play it Koi" were over the top with much needed help. It's the personal attention that any consumer looks for when shopping. I highly recommend "Play it Koi" for all your pond needs. Thanks to Ben and the people at "Play it Koi"! Dave Villandry”

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Posted 5 years ago

“Every interaction with this company has been the best! My questions were answered, the products I ordered arrived promptly and were exactly what I needed to upgrade my pump and filter. My 23 fish are thriving. James Pond passed the 16" length line, Willie Mays and Barry Ponds are also getting huge and showing their black and orange Giants colors! They do need some plant life so I'll be back in touch to take advantage of your vast plant inventory. I'll need some wet green thumb advice as well and I know I'll get that from Play It Koi. Thanks you all for the opportunity to tell other fishy people about your great business!”

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Posted 5 years ago

“Great product, super fast shipping!!”

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Posted 5 years ago

“Ordered some canna lilies to Florida. They came very quickly and in perfect condition. I put them in the ground straight away. Very pleased with the product and the service.”

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Posted 5 years ago

“Newbie pond owner, and when I needed supplies and advice, Ben was really helpful and allowed me to come pick up what I needed from his home. I will definitely buy from Play It Koi again!”

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Posted 5 years ago

“Order arrived on time and the bare root plants look great. Plan on planting tomorrow. Thanks.”

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Posted 5 years ago

“I recently built a small above ground goldfish pond, and had many questions regarding filter size, pump, plumbing and lighting for the size tub I bought. Derek answered my many/almost daily questions until I had purchased everything. Play It Koi Is your one stop shop for your pond needs. Both in products offered and in their expertise and service.”

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Posted 5 years ago

“Love my little primroses! They came tucked in and well cared for! Very thoughtful service!”

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Posted 5 years ago

“The waterfall I received from you is perfect and looks great in my new pond , I’m so happy I bought from your company and price was far better than most , thank you Play It Koi”

Play It Koi 5 star review on 22nd September 2021

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Posted 5 years ago

“Have gotten great personal service from PIK. Have had no issues with the product or fish purchased from Ben. Thanks for the Koi Joy! 😊”

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Posted 5 years ago

“Very good service quick and easy I would buy from them anytime”

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Posted 5 years ago

“Great customer service and quality products. I’m building a 5500 gal pond and Play It Koi had the six inlets I needed in stock. They clarified the options I requested and promptly shipped out the package.”

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Posted 5 years ago

“Satisfied as always, happy to do business with you!”

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Posted 5 years ago

“I received my parts as ordered and very quickly. Good outfit!”

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Posted 5 years ago

“Always helpful. Really trust their product recommendations. Timely shipments. Great folks to deal with!”

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Posted 5 years ago

“Found Play It Koi carried a pond additive I use frequently. The price was at a value that encouraged me to make the purchase. Shipping time? Product arrived 2-days sooner than expected. Good value and fast shipping.”

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Posted 5 years ago

“Product was instock, good price and shipped quickly, what more could you ask for?”

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Posted 5 years ago

Play It Koi is rated 4.9 based on 4,181 reviews