Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,000 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to thank the fine folks at Don’t be Koi! for their excellent service. They got my part to me when promised and ready to use. I was able to get my pond filter operational in short order and get back to my beer and watching the fishes. Thanks again!”

Play It Koi 5 star review on 14th April 2020

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Posted 6 years ago

“I can't comment on the product I ordered because I haven't used it. However, I can say that the ordering process, the accuracy of the order, and time to delivery were all excellent.”

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Posted 6 years ago

“Ordered hyacinth, hornwort, and frogbit. Play-It-Koi sent them all quickly, packaged great. Everything arrived in great condition ready to go into the pond right away.”

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Posted 6 years ago

“I'd been looking for Black Magic Colocasias every where and managed to find them here with PlayItKoi. I was unsure if it was worth trying to order the plant (as a bulb) online given that they were out of season when I wanted to order them and unsure if they would survive the trek in the mail. When I called, the owner answered and was very helpful. He gave me careful honest instructions and even told me the truth that the plants might not arrive in the best shape, but that they'd bounce back with proper care. I'm happy to report that they did, indeed, make it to me in the middle of January in decent shape, and after potting and following his advice, they have currently doubled (maybe tripled?) in size are and absolutely thriving. I really appreciated his dedication to getting me the right information and care instructions and will absolutely be recommending Play It Koi to anyone interested in purchasing beautiful plants. Thanks guys!”

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Posted 6 years ago

“I was skeptical ordering during Coronaviris from this company. Didn't think my order would get delivered. Not only was it delivered quickly the service and communication was A++++++. This is how all companies should do business.”

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Posted 6 years ago

“I've been ordering from these guys for a couple years now. Always fast shipping and always what I ordered”

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Posted 6 years ago

“Great quick service, as usual, from Play It Koi. Always helpful and professional. They are my ‘go to’ source for koi and pond supplies.”

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Posted 6 years ago

“Due to COVI 19 I could not find the emergency replacement parts for my filter. Play it koi had parts in hand and sent them very quickly during these uncertain times. Always kept me up to date on my order status and delivery. Thank you very much it was a pleasure doing business with Play It Koi!”

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Posted 6 years ago

“Play it Koi always has the best products for your Koi and Ultra Balance All-Season Koi Growth Diet food keeps my Koi healthy and growing all summer long.”

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Posted 6 years ago

“I've shopped with other Koi vendors and Ben from Play It Koi is the best. He goes the extra mile for his customers and their Koi friends. Ben from Play It Koi is highly recommended. Ben's shipping is excellent. Dan from Tacoma”

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Posted 6 years ago

“Got a great price at Play It Koi! The owner, Ben, always gives excellent customer service and is very professional.”

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Posted 6 years ago

“Bought a Eazypod filter, had a shipping problem not associated withPlay It Koi and those guys got on it and I got a replacement filter ASAP. I have nothing but good things to say about this company.”

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Posted 6 years ago

“So happy to do business with Play It Koi. They've always provided super fast shipping for no extra cost and this time was no different. As aleways, I was very happy with their service. As a regular customer already, I've come to expect this and this time was no different. Thank you Play It Koi staff for coming through again!”

Play It Koi 5 star review on 18th March 2020

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Posted 6 years ago

“It’s simplistic and the construction is very durable. I’ve not yet installed it but the product is very solid, AND ITS made in the USA. Ordering is easy with Play it Koi, and Ben takes a personal approach to ensure you’re ordering exactly what you need. Thanks Ben .10 STARS ⭐️”

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Posted 6 years ago

“Every plant we have purchased from Play it Koi has been A+ quality and performs well all summer”

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Posted 6 years ago

“Great company to deal with A++++”

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Posted 6 years ago

“I am in the process of moving from an established home of 21 years to a new state and home. I purchased a Pond Max Filter, tubing and fittings, and a Nycon Koi sock transporter to assist in moving my fish who had been established approximately 17years. When I placed my order for the filter, tubing, and fittings, the owner (Ben) noticed that the clamps I had ordered might not be the best for my application and he recommended the clamps that went with the product. I then changed my order to these clamps. After the filter and tubing was shipped, I noted some discrepancies in the filter box. After describing to Ben, he noted that to get my shipment to me quicker, he had sent directly from the factory to me. He gave a very detailed description of what I needed and after I searched through the box, I found I had what I needed even if it wasn’t exactly as shown on the product details. Finally, when searching for a Koi sock, I asked Ben for advice. He recommended this Koi sock transporter and gave me reasons why. Fast forward to the move of the fish experience. With Ben’s help, I had exactly the equipment I needed. This was highly important to me as I was in a very remote location and it would have been extremely inconvenient to get either more supplies or even to get to a place to receive a shipment. The fittings worked perfectly (I did have to adjust once due to a small drip, but no big problem). The filter had exactly what I needed and worked as advertised. I can’t thank Ben (and Play It Koi) enough for all the time he spent with me to make sure I had the products that would help me succeed with moving my beloved fish. I appreciated that he asked before just sending what I requested, and when I asked for advice, he gave me very detailed advice. I highly recommend this company to anyone seeking good advice on your fish.”

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Posted 6 years ago

“Very prompt and wonderful service from this company.”

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Posted 6 years ago

“Fast, friendly and helpful service from the Play It Koi representative”

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Posted 6 years ago

“We love the beautiful Japanese Koi we recently bought from Ben. They are beautiful. He is very knowledgable and has lots of good information about koi ponds to share. I highly recommend if you are interested in adding fish to you pond, you visit Ben. You won't be disappointed!”

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Posted 6 years ago

Play It Koi is rated 4.9 based on 4,000 reviews