Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,000 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fish are so healthy. I really appreciate the convenience of Play It Koi. fast and easy next day shipping.”

Helpful Report

Posted 6 years ago

“Play it Koi and Ben are a great local company. We recently installed a water feature and were having issues controlling the algae. I contacted Ben and he answered all my questions and provided me with the correct product to clear up the water. We will continue to use, and recommend Pkay it Koi for all our pond needs, even though we don't have Koi.”

Helpful Report

Posted 6 years ago

“Great communication!! Being a new pond owner I have so much questions about how to keep my koi alive. Ben has been very patient and helpful with the questions I have with my koi. Great online products selection and he has a lot of different treatments available for your sick koi. I also found some products to help me to maintain my pond. If you have a koi pond, it’s not a bad idea to just keep his numbers in the speed dial! You never know when your koi decide to swim side way on you”

Helpful Report

Posted 6 years ago

“I've bought a few Koi items from Play It Koi and their service is second to none. I had one issue with a Pond Vac not operating as expected, Ben went above and beyond to fix it (even including an onsite visit to repair it!). Great guy, great company!”

Helpful Report

Posted 6 years ago

“This is my second time to stop by the Playitkoi store. I love koi fish from Ben' pond, they are beautiful and healthy. I bought 10 fish in two days...The owner is very nice and he has super customer service skill...you will like him and his fish!”

Helpful Report

Posted 6 years ago

“Loved my experience with Play it Koi. Ben is very knowledgeable and friendly. Their selection is extensive, pricing is excellent and the fish are obviously well cared for. Highly recommend.”

Helpful Report

Posted 6 years ago

“Looking for wetland plants native to California I found the best selection and availability on Play it Koi for a great price. They were prompt, polite, and the gorgeous healthy plants arrived expertly packed and ready for their new life in my pond”

Helpful Report

Posted 6 years ago

“Play It Koi has plants I couldn’t find elsewhere. They were shipped in a sturdy box marked Fragile, in a plastic bag with plenty of water. The package arrived on time and had more plants than I ordered.”

Play It Koi 5 star review on 28th September 2019

Helpful Report

Posted 6 years ago

“Play It Koi is a great little shop. They care a great deal about the customers. I am enjoying the floating island and plants.”

Helpful Report

Posted 6 years ago

“I was so pleased to have found Play It Koi. Very nice selection of Koi and a wonderful selection of pond supplies! I only wish I knew you existed before the season ended! Thank you Ben for accommodating my request to visit in the off season.”

Helpful Report

Posted 6 years ago

“Play It Koi is a great little shop. They care a great deal about the customers. I am enjoying the floating island and plants.”

Helpful Report

Posted 6 years ago

“I got it installed and it was like Magic! The bond is crystal clear now. I've attached a couple photos too. Thank you for your help. I now have piece of mind that the fish will be ok and the pond is healthy.”

Play It Koi 5 star review on 19th September 2019

Helpful Report

Posted 6 years ago

Helpful Report

Posted 6 years ago

“The folks at play it koi have such a passion for the industry, they will help out as much as possible in order to spread the life style of koi keeping. Will not do business with anyone else.”

Helpful Report

Posted 6 years ago

“You have to like a company with a name like Play it Koi! But in addition to their wicked humor, they deliver - promptly and with great products. They also responded quickly to questions, and have been great to deal with!”

Helpful Report

Posted 6 years ago

“I had to ask for a refund of an expensive bulb for our Koi pond filter because it didn't work. I was nervous because this was our first purchase. Play it Koi was super easy to work with and refunded the money with no problem. I will definitely use their services for future pond needs. 5 stars for sure!!!”

Helpful Report

Posted 6 years ago

“Customer service was great. Very knowledgeable about the product they sell. Thank you guys for all your help and your quick shipping.”

Helpful Report

Posted 6 years ago

“Excellent selection”

Helpful Report

Posted 6 years ago

“Great service. Very helpful and knowledgeable staff and received very quickly.”

Helpful Report

Posted 6 years ago

“Play It Koi has great healthy plants to add to your pond. I purchased a batch and the next week, purchased another one. Made the pond complete. Thank you - Ben!”

Helpful Report

Posted 6 years ago

Play It Koi is rated 4.9 based on 4,000 reviews