Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,607 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,607 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 9th September 2025

773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service,great price,fast shipping!!”

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Posted 2 years ago

“Play it koi is the best! Always amazing shipping and selection 😍”

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Posted 2 years ago

“Totally impressed with this company!Actually received 2 extra plants & within 24hrs of receiving them, they perked up perfectly. Very happy!”

Play It Koi 5 star review on 19th June 2023

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Posted 2 years ago

“The plants arrived in great condition. I'm very pleased with my purchase.”

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Posted 2 years ago

“Exactly what you need at great prices ! Derek as always was super helpful !”

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Posted 2 years ago

“Unquestionable excellence with the support I have had from the team at Play it Koi. Just truly brilliant. New pond still a work in progress. Thanks for all the support and advice”

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Posted 2 years ago

“Awesome product,fast shipping. Plants arrived healthy. Will be ordering more this week.”

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Posted 2 years ago

“The product was waiting for me on the porch when I arrived. All good.”

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Posted 2 years ago

“Healthy plants every time”

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Posted 2 years ago

“Plants came in well packed, and the plants themselves look good. Took a bit longer than expected but nonetheless worth the wait.”

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Posted 2 years ago

“I own a pond installation company in Virginia and have used these guys to order some supplies that my regular suppliers were out of or did not have. I was very pleased with all of the products that I ordered and will definitely order from them again.”

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Posted 2 years ago

“Great quality plants like before as well as fast shipping. I will continue to shop here.”

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Posted 2 years ago

“Above and beyond expectations!! Quick order turn around and fast shipping!! Very pleased”

Play It Koi 5 star review on 17th June 2023

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Posted 2 years ago

“I wish there had been moire communication. I never got a confirmation of my order and didn’t really know when it would arrive. It took quite awhile to get here but arrived in great shape. I got them potted right away and in water And now to wait and see how they do. Communication was great when a problem developed and I felt they were very helpful. Yes I would order from them again”

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Posted 2 years ago

“I would order again definitely, even though FedEx messed my shipment up. Playitkoi made it good even though it wasn’t their fault.I give them a ten on their plants.”

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Posted 2 years ago

“Great! I found what I was looking for, the shipping was quick, and the product was well packaged. Thanks!!”

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Posted 2 years ago

“Two healthy fans of beautiful iris, nice job!”

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Posted 2 years ago

“The plants were in excellent shape! The hyacinths were a good size, second order even bigger! Very healthy. Water lettuce was smaller than I expected, but still doing very well and starting to multiply. First time ordering from this company, and the plants are much nicer than other places I've ordered from in the past. Will remember them for next year! Packed well too.”

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Posted 2 years ago

“Great customer service and fast shipping!!”

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Posted 2 years ago

“Ordering and return correspondence was excellent. Quality of the packaging, delivery and the product itself was as expected.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,607 reviews