Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,712 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our pond is much clearer than it was before we are very happy with the water clarity so far”

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Posted 2 years ago

Thank you so much for your positive feedback, Walter! We are so glad to hear that our pond is much clearer than before and that you are happy with Play It Koi's service. Until the next time, we are wishing you the best! -Your Play It Koi crew

Posted 2 years ago

“Quick and nicely packed shipping Product looks ok, fingers crossed”

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Posted 2 years ago

“I need white lotus with hundred petals and tuber”

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Posted 2 years ago

“Cat tails came in very good condition!”

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Posted 2 years ago

Thanks so much for your 5-star rating, Kelly! I'm glad to hear that the cat tails came in such great condition. Thanks for your review!

Posted 2 years ago

“Plants arrived in great condition”

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Posted 2 years ago

Thank you so much for the 5 star rating, Tonya! We're so glad to hear you enjoyed your recent purchase from Play It Koi - we strive to ensure our plants arrive in great condition every time, and it sounds like we have been successful! We really appreciate that you've been a returning customer as well year over year. Thank you for your continued support!

Posted 2 years ago

“product came early and exactly what I ordered”

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Posted 2 years ago

Thank you so much for your 5 star rating of Play It Koi! I'm so glad to hear that your bulbs arrived early and exactly what you ordered. We really appreciate your feedback and support. I'm hopeful Play it Koi will become your go-to for all of your pond product needs in the future. Best, - Ben & the PIK crew

Posted 2 years ago

“Quality products and quick shipping. Good customer service!”

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Posted 2 years ago

Thank you so much, Lori, for your 5 star rating of Play It Koi! We greatly appreciate your support. Your feedback is "magni-fish-ent" (too soon?) and very important to us. We are thankful for being a loyal customer of ours ;-) Until the next time, we are wishing you the absolute best Lori, - the PIK crew

Posted 2 years ago

“Great hit me what I needed quickly”

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Posted 2 years ago

Thank you so much, Tim, for your 5 star rating of Play It Koi! It's great to hear that you got exactly what you needed for your PondMax setup quickly & e-fish-ently (too soon? lol). Kiding aside, we really appreciate your feedback! - Ben & your PIK crew

Posted 2 years ago

“After a tedious search for a PondMax PF filter/UV I found my best deal, available in stock, at Play It Koi. After placing my order, I called with a question and they responded within the hour. My order was shipped the next day and I received it two days later. Shipping price was included in purchase. Our pond is clearing nicely and will happily do business with this supplier again.”

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Posted 2 years ago

Thank you so much for your 5-star rating, David! We're so glad to hear that you had a great experience and found the PondMax PF filter/UV that you were searching for. We look forward to doing business with you again! - Your finned friends at Play It Koi ;-)

Posted 2 years ago

“I ordered floating water plants and was a bit concerned about the heat we're having in Idaho this July. It was in the mid-90's and triple digits today. The plants arrived packaged in moist paper and were a great quality. All are in the pond and doing well. Will be back.Thanks.”

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Posted 2 years ago

Thank you so much for your five-star rating of Play It Koi, Diane. I am so glad to hear that the water lettuce and Frogbit you ordered were in great quality despite the unusually high temperatures. I'm also glad you got to take advantage of free shipping. Being in Idaho, you are just a stone's throw away from us so don't be a stranger if we can help you out with all of your pond needs going forward. We look forward to hearing from you again soon! - Ben & the whole PIK crew

Posted 2 years ago

“The plants arrived very quickly and were in excellent condition. I planted them the same day and they are looking very happy. They were really a nice size and healthy. I will definitely order again from this company!”

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Posted 2 years ago

“Great! One of the few vendors I found that had the specific brand of valve I needed. Fast and affordable!”

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Posted 2 years ago

“High quality koi food. All expectations meet”

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Posted 2 years ago

“Great, the products, (plants) I received were in good shape aethiopica calla lily, my first time with plant would have liked some guidance and instruction on care”

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Posted 2 years ago

“Air machine arrived quickly. Quality looks good. Have not set it up yet. Praying that it performs as good as it looks.”

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Posted 2 years ago

“Great selection, great service, and fast shipping. Will definitely order again.”

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Posted 2 years ago

“Very good and cheap.”

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Posted 2 years ago

“Ordered some pond plants and they arrived on time and in good shape and are doing great. Thanks!”

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Posted 2 years ago

“I ordered aquatic plants from Play it Koi. Fedex delivered on a scorching 100 degree summer day and I thought "Oh No, they'll be baked ion that box..." But surprisingly, everything was in excellent condition. Everything was well wrapped, hydrated and packaged. I'll definitely be ordering more from them”

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Posted 2 years ago

“Everything went well. Item was in stock, priced well, shipped quickly, and arrived in perfect condition.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,712 reviews