Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,976 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,976 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just received my water lily "heavy" dirt. I need to re-pot 4 of my lilies in the next few months. First time doing this. Not sure if the 20 lb bag will be enough. Wish me luck. Shipping was really fast. Your website has really nice instructions for re-potting the plants.Thank you”

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Posted 2 years ago

“Love the Heron statue for my pond!! The squirrels are now afraid to visit to take a drink of water but my fish aren't and still come to the surface as soon as I arrive! Great addition to the pond!!”

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Posted 2 years ago

“Great service and selection, received my item in the mail promply and without issues.”

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Posted 2 years ago

“Plants seem healthy. I purchased 4 half cups. I thought the amount would have been more. But I know they multiply. Hopefully they live to do so. Overall I'm happy.”

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Posted 2 years ago

“The part came in a reasonable time, it was easy to replace.”

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Posted 2 years ago

“Quick shipping”

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Posted 2 years ago

“Received Part of order, 2 pond products. Still waiting for the filters. Says they were shipped, not saying when i will get them when checking tracking. But glad you have the products .”

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Posted 2 years ago

“Our order arrived in a timely manner, and was in perfect condition! Thank you!”

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Posted 2 years ago

“I had trouble with my CC not processing correctly and customer service was AMAZING”

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Posted 2 years ago

“Fast easy look up . Site very easy to use. I chose payments. Received my item also fast. Nice letter from business thanking me. Great personal service. I'll be buying again.”

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Posted 2 years ago

“Have not used yet. Need fountain man to put these in for me. Even though they were back ordered the company was excellent at communicating with me the progress of shipment I am putting delivery on time even though it was delayed for back order”

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Posted 2 years ago

“Derek was amazing- helped me where several other companies would not / could not help me. Thank you so much!!”

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Posted 2 years ago

“I would like to say that shopping with PlayItKoi is a wonderful transaction! Shopping on their site is easy, comparing products is easy, and the checkout goes flawlessly. I ordered my Nijikawa Four Seasons food on the 8th, it was shipped on the 9th and sitting at my door on the 11th! My koi never had to skip a beat. Great Service-Great Product! Thank you :) Happy Customer”

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Posted 2 years ago

“Arrived on time and both packages were in perfect shape! Great business to work with!!!”

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Posted 2 years ago

“Play It Koi were so helpful! I was able to email them and they answered my questions quickly. Their products are top of the line. Play it Koi is my “go to””

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Posted 2 years ago

“On time delivery and good price,”

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Posted 2 years ago

“Very happy with my purchase. Will definitely use you guys again in the future.”

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Posted 2 years ago

“well we haven't completed the return/exchange yet but your communication is EXCELLENT”

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Posted 2 years ago

“Always happy with prices, availability and quick delivery of koi food. I will continue to purchase from Play it Koi”

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Posted 2 years ago

“Arrived alive and looked great.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,976 reviews