Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,174 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and competitively priced products. Order arrived on time in perfect condition. Very happy with Play It Koi !”

Helpful Report

Posted 2 years ago

“We needed to upgrade our 10+ year old 3600 filtration system and Derek helped us with what parts to order and what parts we could continue using. We were very impressed with his customer service, as he demonstrated patience and a thorough knowledge of the product. We are good to go now and the fish are happy, but, if any problem crops up, I am confident that Play It Koi will have us covered.”

Play It Koi 5 star review on 10th May 2024

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Posted 2 years ago

“Amazingly fast service always a pleasure getting plants from you guys. Packaged very well and still moist when they arrive!”

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Posted 2 years ago

“Lotus tubers arrived today and they were nice sized and in great condition. They are already potted up and now I wait.... patiently. Thanks for quick and accurate service!”

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Posted 2 years ago

“I will always get my pond products from Plat It Koi I love their products and customer service!! Never had a problem yet with orders or deliveries!! I just wish I lived closer to buy Koi fish from them!!”

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Posted 2 years ago

“Great healthy plants!”

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Posted 2 years ago

“Everything went very well. Package was delivered safely. The plants were packaged nicely. They look great.”

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Posted 2 years ago

“Love buying my pond supplies, koi fish and plants from the folks at Play It Koi! 5 stars every time!”

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Posted 2 years ago

“Thank you so much! All the plants look healthy when they arrived.”

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Posted 2 years ago

“Beautiful plants arrived. Well packed. Thank you for the extra iris. Very happy with my purchase.”

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Posted 2 years ago

“SHIPPING COSTS are eyewatering, lotus separate for some reason. The lotus (one order) arrived late, but seems to be fine. In the pond now along with Water Clover...nice sized wad Hornwort...nice sized wad Other ornamental pond plant? ... nice size on this too Thank you...I am curious...seems like I recieved plants from different locations? Lotus hung up in Washington DC and I thought you were in Washington State? Other plants from Eugene?”

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Posted 2 years ago

“Quick and correct”

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Posted 2 years ago

“It is nice getting Maintain shipped to our home.”

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Posted 2 years ago

“Thank you for such prompt shipping! All of the plants arrived very happy and healthy. I'm looking forward to watching them bloom and flourish in our new pond. Thanks again!”

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Posted 2 years ago

“Everything arrived quickly and as described.”

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Posted 2 years ago

“Great products and service!”

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Posted 2 years ago

“Easy to use website, good rewards program, fast easy and safe shipping. My new uv light came quick to save my koi!”

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Posted 2 years ago

“I really like how you guys handled everything quick and good”

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Posted 2 years ago

“The pond plants I ordered came in perfect shape. I planted them all in pond pots today. What a great selection and great prices. I was very satisfied and will definitely order again!”

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Posted 2 years ago

“Great seller! Plants arrived quickly, larger than expected, and in great condition. Would definitely buy from them again.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 4,174 reviews