Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,077 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,077 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 7th August 2026

Aaron

836

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Savio UV light was left out all winter and that proved fatal for the bulb and light unit. Play It Koi had the best price and shipped quickly. We are fully protected again. Thank you Play It Koi!”

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Posted 2 years ago

“Great plants and fast delivery.everything arrived perfect.”

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Posted 2 years ago

“Shipping was very quick. I ordered online and it arrived the next day.”

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Posted 2 years ago

“Very satisfying”

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Posted 2 years ago

“This was my first purchase of online plants for my pond. I was pleased by the condition of the plants and they arrived in a very timely manner. However potting them was another story! I had only used floating plants such as water hyacinths last year so no potting was necessary. Apparently I didn't add enough gravel to the top of the pot b/c when I placed it in the pond a bunch of soil started to flow out of the pot and into my immaculately clean pond. Needless to say I was not happy, but it was probably my own fault. I think it would be helpful for 1st time "potters" like mysef to have a bit more clear instructions and amounts posted on the bag of soil. Luckily most of the debris settled down to the bottom after a few days and the pond has cleared up a bit. That would have been good information to have. I also have no idea why there is a drawstring on the potting "bag"????It's not mentioned anywhere that I can find........”

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Posted 2 years ago

“Happy with the hornwort order.”

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Posted 2 years ago

“Always on time and prompt shipments”

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Posted 2 years ago

“The new pond pump was easily installed and is running great.”

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Posted 2 years ago

“Excellent so far. I received the pond plants today and everyone of them is vibrant and healthy!”

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Posted 2 years ago

“Like the product seems to be just what I need.”

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Posted 2 years ago

“No problems at all from ordering what I needed through arrival of the shipment. The part I needed for our pond light was in stock and shipped the next day. Great company to work with.”

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Posted 2 years ago

“Great communication, quick delivery and competitive pricing.”

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Posted 2 years ago

“I order two products from the site. One was cancelled due to not having it but was still listed on the site. I wouldn’t have bought either of the products individually. They are needed as a tandem for my application. Now I have no solution to what I was trying to solve and left only with a problem of getting half of what I needed.”

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Posted 2 years ago

“Plants look great! Packaged very well,arrived on time, my plants are in my pond! Thanks!”

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Posted 2 years ago

“Very good packaging well packaged. Shipping very fast.”

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Posted 2 years ago

“Koi are arrived lively and healthy!”

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Posted 2 years ago

“awesome experience all around with Play It Koi”

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Posted 2 years ago

“The cost for my unacceptable plant was fully refunded, but the $19.99 shipping cost could not be refunded. So, in the end, I paid $19.99 for a plant that was too young and small to be shipped and seems well on its way to death (despite my attempts to nurse it to health and maturity). This experience does not make me wish to return to Play it Koi for future purchases.”

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Posted 2 years ago

“The ease to order online and the quick delivery.”

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Posted 2 years ago

“Thank you so much for your prompt delivery”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 4,077 reviews