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Play It Koi Reviews

4.9 Rating 3,976 Reviews
97 %
of reviewers recommend Play It Koi
4.9
Based on 3,976 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026
"Steven"
Play It Koi 5 star review on 11th June 2026
William
Play It Koi 5 star review on 8th June 2026
Jerilyn
Play It Koi 5 star review on 5th June 2026
Elizabeth
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 30th May 2026
Peter
824
Anonymous
Anonymous  // 01/01/2019
You people are really on top of it thanks for your help Marcus Dutra
Helpful Report
Posted 2 years ago
Really quick shipping. I bought the Kenzen koi food. I usually use Dianichi or Inochi, but everyone is sold out, so I tried this. So far, so good! Fish are loving it!!
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Posted 2 years ago
Hi Ben, not sure i got the correct food in my container. I ordered vairity blend and it looks like all one kind of food. I have ordered this in the pass and food pellets were of different shapes and sizes, don't know if the manufacture labeled it wrong. Thought you might want to check on this.Thanks Susan
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Posted 2 years ago
I ordered both water hyacinths and water lettuce. They are huge, healthy and beyond my expectations!!! No doubt where I purchase my plants in the future!
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Posted 2 years ago
Great service, love my floating planter
Play It Koi 5 star review on 24th July 2023
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Posted 2 years ago
plants are healthy and came quickly
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Posted 2 years ago
So far so good, I got my portable tank the next day, very impressed. I’ll let you know how the product performs, but it looks like quality from what I can see so far. Thank you
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Posted 2 years ago
Always well packaged and arrives as expected
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Posted 2 years ago
I was delighted when unpacking the pond plants I ordered,they were in amazingly healthy state, and a generous amount, I would definitely order more from this company.
Play It Koi 5 star review on 22nd July 2023
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Posted 2 years ago
I want to say that I have been extremely happy with the service and support that I have received from Derek Boucher. He has been a huge help to me as a beginner in keeping Koi fish and with the design of my new pond build.
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Posted 2 years ago
Very informative website and quick shipping. Unfortunately, it was the wrong issue and so the wrong part. I hope the return will go as smoothly. I will update you as the return process occurs.
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Posted 2 years ago
Very pleased with your customer service. Will definitely do business with you again. Five stars
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Posted 2 years ago
Hi John, Thank you so much for your 5 star rating of Play It Koi. We are delighted that you are pleased with our customer service and are so thankful for your support. We look forward to doing business with you again soon. Thanks again! - the Play It Koi crew
Posted 2 years ago
Sinking koi food; quick delivery!
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Posted 2 years ago
Great price, fast shipping, and friendly service. Will definitely order from Play It Koi again. The only suggestion I have would be to send a notice when the order shipped. If I got one, I didn’t see it.
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Posted 2 years ago
Plants arrived quickly and all appear to be healthy and growing.
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Posted 2 years ago
Just received my plants. All seemed in good condition, moist and fresh! Got them in my pond as soon as possible! Now I wait with great anticipation! Thank you.
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Posted 2 years ago
Transaction was smooth. Great website with quick customer service.
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Posted 2 years ago
Wonderful company, easy to deal with I will , be using them for all of my future Koi Food orders!
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Posted 2 years ago
Very fast process. Ordered a custom order filtration system but received promptly notification from Playitkoi. Ordered a aerator and was delivered within the expected delivery date
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Posted 2 years ago
Professionally packing. Kois are beautiful, healthy and active. This is a very respectful business. Would buy from again. +++++
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Posted 2 years ago
Play It Koi is rated 4.9 based on 3,976 reviews