Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,661 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

783

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good so far. Shipping was quick and the products I purchased so far have met my standards. Will purchase future pond equipment.”

Helpful Report

Posted 2 years ago

Author didn't leave any comments.

Helpful Report

Posted 2 years ago

“Great service timely delivery great quality. I strongly recommend this company”

Helpful Report

Posted 2 years ago

“Everything I've bought works and delivered in timely manner or earlier. Good pricing and rewards”

Helpful Report

Posted 2 years ago

“Always had great service, good prices and quick delivery. That being said, I was a little disappointed in the pond plants I recently purchased. I think they were a little small for the price.”

Helpful Report

Posted 2 years ago

“These guys have the best pond plants I've seen in some time, and at great prices! I highly recommend them, thank you guys for my order!! I'll be back 👊🍀”

Helpful Report

Posted 2 years ago

“Order some water hyacinth, and they arrived in very good shape. Now, let the summer do it's trick, and watch these puppies multiply!”

Helpful Report

Posted 2 years ago

Author didn't leave any comments.

Helpful Report

Posted 2 years ago

“Took too long to receive my order. Lilys are terrible. No tubas. Threw them out. Disappointed with service and quality.”

Helpful Report

Posted 2 years ago

“I’m a new customer and when I reached out to customer service, they handled my issue right away.”

Helpful Report

Posted 2 years ago

“Play It Koi has always been quick to answer any of my questions and ship products to me quickly. They continue to be my only shop for pond needs”

Helpful Report

Posted 2 years ago

“Derek was very helpful over the phone and talked with me about my recurring green pond problem and suggested some solutions. Ultimately I went with his first proposal - an all in one Euro PondMax and it did the trick. Pond cleared up nicely in 24 - 48 hours! Thank you.”

Helpful Report

Posted 2 years ago

“Great source for Niijikawa. Always in stock, quick delivery.”

Helpful Report

Posted 2 years ago

“You guys are great. Found all my pond repairs I needed. Derek was especially helpful in helping get the right parts for my pond filter. coorespondence was great and kept me informed of my orders and the shipping. Shipping was fast”

Play It Koi 5 star review on 12th May 2023

Helpful Report

Posted 2 years ago

“Awesome clumps of plants that were worth the money! Great packaging,I hope to find more plants to buy from them👍”

Helpful Report

Posted 2 years ago

“Bought 3 graceful cattails, was pleasantly suprised by how much I received and they looked healthy.”

Helpful Report

Posted 2 years ago

“Online ordering was easy and convenient. Plus they beat the estimated shipping date . In addition they had the best price for the UV clarifier.”

Helpful Report

Posted 2 years ago

“Things came in good. Delivery was slow.”

Helpful Report

Posted 2 years ago

“Great customer service. There was a delay in shipping at the beginning. I called to get the status and received an apology. I certainly understand that things happen. From that point on, until I received the package, I was given regular updates. That means a lot to me.”

Helpful Report

Posted 2 years ago

“The plants arrived promptly and were in great condition.”

Helpful Report

Posted 2 years ago

Play It Koi is rated 4.9 based on 3,661 reviews