Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the floating plant holder! Exactly what I needed and a good price.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating of Play It Koi, Rose. I'm so glad you like our floating plant holder! We work hard to provide great products at a good price. I just saw you placed another order and wanted to thank you for this too! Cheers!

Posted 2 years ago

“The plants I ordered came quickly and in excellent condition!”

Helpful Report

Posted 2 years ago

Thank you so much, Rod, for the 5 star rating of Play It Koi! We are so glad to hear that the Japanese Primrose came quickly and in excellent condition. We appreciate your loyalty and look forward to helping you with future orders!

Posted 2 years ago

“A great experience overall, great products, great plants.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star rating of Play It Koi, Carl! We really appreciate your loyalty and your kind words. It's heartwarming to know that you had a great overall experience, and enjoyed our products and plants, as well! We hope to continue to bring you an enjoyable experience every time you visit Play It Koi. Thank you again!

Posted 2 years ago

“Received my orders promptly and well packaged. Perfect service over several orders. Recommended.”

Helpful Report

Posted 2 years ago

Thank you Jonathan for your 5-star rating of Play It Koi and thank you for being our loyal customer. We are extremely glad that your orders were promptly delivered and well-packaged. We appreciate your kind words and your recommendation. Thank you!

Posted 2 years ago

“I’ve never been disappointed by the products nor the services of this company. My pool to pond conversion was made easy by the plants and equipment I bought from Plat it Koi, and now it now supports huge bass and bluegill”

Helpful Report

Posted 2 years ago

Heck Yes! Thanks so much for the great review, Edmond! You are helping us expand from the world of koi into the world of bass & bluegill! thank you! We're so glad that you had a positive experience with the products and services provided by Play It Koi - it's great to hear that your pool to pond conversion went so smoothly! We appreciate your support and your five-star rating.

Posted 2 years ago

“Excellent. Fast delivery, well packed and some of the nicest pond plants I have ever gotten through on line buying. I will be a regular customer for now on.”

Helpful Report

Posted 2 years ago

Thank you so much Avery for your glowing 5 star review of Play It Koi! We are so glad to have earned your trust and we look forward to you being a regular customer for all of your pond supplies. Cheers!

Posted 2 years ago

“Just want to say WOW Easy website. Informative description. Easy checkout. Incredibly fast delivery.”

Helpful Report

Posted 2 years ago

Thank you so much for this fin-tastic review, Patrick! It always makes our day to hear that people are having a great experience with Play It Koi! We feel honoured that you took the time to give us a 5 star rating and such an incredible review - your words really do mean a lot to us! Thank you again.

Posted 2 years ago

“Good service, delivery, and product !!”

Helpful Report

Posted 2 years ago

Thank you, Joe, for the 5-star rating of Play It Koi! We appreciate the positive feedback about our service, delivery, and the barley straw. It's our pleasure to serve you and we hope to continue to earn your trust and become your go-to for all of your pond supplies. Cheers!

Posted 2 years ago

“So far everything has been great. Would recommend this seller.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Mark! And right back at you... we love doing business with you. We really appreciate your loyalty as our customer and are so pleased to hear that so far everything has been great. Thank you again!

Posted 2 years ago

“Derek was extremely helpful. This is my first koi pond so I had a lot of questions. He was very patient with me and gave me some really great advise. He is extremely knowledgeable.”

Helpful Report

Posted 2 years ago

Thank you Mario for your 5-star rating of Play it Koi! I'm so glad that Derek was able to be of help to you and offer that expert pond advice. I'm also thrilled that we get to add another member to the koi pond community. We really appreciate your kind words and look forward to continuing to support you with all of your pond supply needs.

Posted 2 years ago

“Delivery time was great but it seems I only needed the diaphragm and not the extras”

Helpful Report

Posted 2 years ago

Glad the diaphram kit worked out for you Angela and solved your problem. Thanks so much for taking the time to share your feedback with us and we hope your experience with Play it Koi has gone swimmingly well. Hope we can continue to earn you business in the future for all of your pond supply needs.

Posted 2 years ago

“Order came in a very timely manner and plants were excellent in quality. Originally disappointed the $10.00 off coupon was offered after the order was submitted. When contacted Play It Koi went back and honored the $10.00. I very much appreciated this and will be looking to do more business with you in the future.”

Helpful Report

Posted 2 years ago

“Thank you for your fast service. Products were exactly as expected.”

Helpful Report

Posted 2 years ago

Absolutely Shilon! We truly appreciate your kind words and are so glad you enjoyed your experience with us. We look forward to serving you again in the near future.

Posted 2 years ago

“Excellent! Everything was wet and ready to go! Will buy again for sure! Bought from another place last year and was disappointed in the quality and even got some snails that weren't part of my order! LOL!”

Helpful Report

Posted 2 years ago

“The plants delivered to my house perfectly ,no damage, I still waiting for another order coming again , so exciting”

Helpful Report

Posted 2 years ago

Thank you so much, Danny, for your 5 star rating! I am thrilled to hear you are happy with Play It Koi. We look forward to having you as a returning customer!

Posted 2 years ago

“We placed two orders. Both were here in record time, which we needed. The parts work perfectly for our pond filter. Thank you!!!!”

Helpful Report

Posted 2 years ago

Thank you for your kind review, Beth! We truly appreciate your five-star rating of Play It Koi. We are so glad to hear that you received your orders in record time and that the parts worked perfectly for your pond filter. We sincerely thank you for being a loyal customer.

Posted 2 years ago

“I want to say Thank you so much for the experience. I was not sure what I was ordering was right so I called. You looked up my order and I was ordering the wrong thing and you corrected it with no problem. Thank you again you are on my contact list to order my yearly filter kit and my other pond-related stuff”

Helpful Report

Posted 2 years ago

Thanks so much, Catherine, for taking the time to give Play It Koi a 5-star rating and for sharing a video of your beautiful pond! We're so glad that you enjoyed your experience and that we were able to help you get the right products. We really appreciate your loyalty and we look forward to being your go-to source for all your pond-related supplies. Thank you for your continued support!

Posted 2 years ago

“The blue moneywort I ordered was well received - plants were healthy, hydrated, cared for, and well packaged. I've added them around our pond and I look forward to seeing them take off!”

Helpful Report

Posted 2 years ago

Thank you Cheryl for your 5-star rating of Play It Koi! I am so glad to hear that the blue moneywort was well received. I'm glad you've been able to add them around your pond. I look forward to seeing them take off too! Send us some pics once they get established.

Posted 2 years ago

“Ben, Derek was very helpful throughout the planning, ordering, and shipping process. There was a mistake in shipping but he worked diligently to resolve the issue. In the end we were very please with the overall experience and look forward to doing business with you in the future. Thank you, Roger Burge (912)622-2331”

Helpful Report

Posted 2 years ago

“Play It Koi was extremely helpful in obtaining the correct system for our pond. Derek is very responsive to questions and requests. Looking forward to our new system arrival and installation, and I have no doubt they will happily assist if I questions.”

Helpful Report

Posted 2 years ago

Thank you, Phil, for your 5-star rating of Play It Koi! We are glad you found us helpful in obtaining the correct system for your pond. We highly appreciate customers like you that take the time to share their experiences. It is great to know that others appreciate Derek as much as we do! If you have any questions, we will be here to help.

Posted 2 years ago

Play It Koi is rated 4.9 based on 3,678 reviews