Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Play It Koi was an absolute pleasure to do business with. I highly recommend them for all of your Koi pond needs. Thanks so much!”

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Posted 2 years ago

Thanks so much David! We really appreciate your 5-star rating for Play It Koi. You were also an absolute pleasure to do business with so right back at ya ;-) We hope we can continue to serve all of your pond needs in the future. Thanks so much! - Ben & the PIK crew

Posted 2 years ago

“I like the quick turnaround tie from placing my order to receiving my product”

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Posted 2 years ago

Thank you so much Robert for your 5 star rating of Play It Koi and for your loyalty as a customer going all the way back to 2019 with us! I'm so glad you enjoyed the quick turnaround time and your kind words are greatly appreciated. -Ben & the PIK crew

Posted 2 years ago

“Play it Koi reviews your order before shipping, is responsive if have questions, and ships on time as requested. Excellent experience and will use again.”

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Posted 2 years ago

Thank you so much for your 5 star review of Play It Koi, Brett! We appreciate your callout here as we do care and strive to provide the best service possible. We're glad we could provide you with an excellent experience and hope you consider us again for future pond supply needs. best, -Ben & the PIK crew

Posted 2 years ago

“Quick and great communications on the status of the order”

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Posted 2 years ago

Thank you so much for your kind words Thomas! We are pleased that you enjoyed your experience with Play It Koi. We appreciate your 5-star rating! We hope you continue to choose Play it Koi in the future for all of your pond supply needs. best, -Ben & the PIK crew

Posted 2 years ago

“Perfect service. Exactly what I ordered. Prompt fast shipping.”

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Posted 2 years ago

Thank you so much Michele for your 5 star rating! I'm so glad to hear that we had just the Hiblow pump that you were looking for and that you were happy with the prompt delivery too! We appreciate your kind words. Hopefully, we can continue to earn your business for all your pond supplies in the future. Wishing you the best! -Ben & the PIK crew

Posted 2 years ago

“Thank you healthy plants”

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Posted 2 years ago

You are most welcome Jeanette! Thank you so much for the 5-star review in return! We hope we can continue to earn your business for all of your pond supplies in the future. Cheers!

Posted 2 years ago

“I am always so impressed with the quality of the plants I receive.”

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Posted 2 years ago

Thank you so much, Crystal, for your 5-star rating of Play It Koi! I am so happy that you continue to be impressed with the quality of the Hyacinth & other pond plants that you order from us! Thank you for your continued support and hopefully we can become your go-to for all of your pond supply needs in the future.

Posted 2 years ago

“Beautiful plants! Fast delivery - will definitely order again. Thanks.”

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Posted 2 years ago

Thank you so much, Sharon, for your 5-star rating for Play It Koi! We really appreciate your kind words about our plants and fast delivery. We hope to see you again soon and look forward to (hopefully) becoming your go-to for all of your pond supplies - thanks again for such an amazing review!

Posted 2 years ago

“I received your product in a timely fashion. It appears to be of good quality, I will need to wait and see if it will work as I have intended! Thank you”

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Posted 2 years ago

Thank you Jamie for your 5 star rating of Play It Koi! We hope you enjoy the floating flora islands as much as we do. We have about 10 floating around in our personal pond typically so are confident you will also enjoy as much as we do. Thanks again for your review and we hope we can continue to earn your business for all of your pond supply needs in the future. best, Ben & the PIK crew

Posted 2 years ago

“Great product shipped fast.”

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Posted 2 years ago

Thank you so much Jesse for the 5 star rating on Play It Koi! We are so glad to hear that you appreciated the fast shipping and quick service. It is always a pleasure to know that customers appreciate the effort we put forth.

Posted 2 years ago

“Great ! Got what I wanted and needed quickly!”

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Posted 2 years ago

Thank you so much for the 5 star rating of Play It Koi, Betty! We are so glad to hear that you are enjoying your PondMAX products and our quick service. Hope we can continue to earn your business for all of your pond supply needs in the future. best, -Ben & the PIK crew

Posted 2 years ago

“I love the puns!! :)”

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Posted 2 years ago

Thank you so much for your 5 star rating, Loni! We try to be as "punny" as possible. ;-) wishing the the best!

Posted 2 years ago

“Plants arrived speedily and in good condition. I would buy from Play It Koi again!”

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Posted 2 years ago

Yay! Thank you so much Patricia for your 5 star rating of Play It Koi! We are so glad to hear that you were able to locate the plants and that everything arrived in good condition. We are look forward to serving you again soon! - Ben & the PIK crew

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thank you so much Allan for giving Play It Koi a 5-star rating! We really appreciate your kind words and we are so glad that you had a great experience with us and appreciated the service. We hope you enjoy your new Hiblo pump and hope it lasts you many years to come. Thank you again for your kind words and we look forward to continuing to serve you in the future. -Ben & the PIK crew

Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“it was exactly part. Thank you.”

Play It Koi 5 star review on 22nd April 2023

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Posted 2 years ago

Thank you so much for your 5 star rating of Play It Koi, Ernesto. So glad we were able to get you what you needed and we appreciat your support. Thank you!

Posted 2 years ago

“Great! Plants arrived and they look great!”

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Posted 2 years ago

Thank you so much Kirk for the 5 star rating of Play It Koi! I'm glad to hear that the plants arrived and they look great. We really appreciate your loyalty as a customer and it is always a pleasure doing business with you. Thank you again!

Posted 2 years ago

“Item came fast, communication was clear and I was excited about fin points”

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Posted 2 years ago

Thank you so much Jennifer for your 5-star rating of Play It Koi! I'm glad to hear that the item came fast, communication was clear, and that you were excited about the fin points loyalty reward program! We really appreciate your feedback. We hope to see you back again soon!

Posted 2 years ago

“Superb”

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Posted 2 years ago

“i like it very much”

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Posted 2 years ago

Thank you so much for your 5 star rating of Play It Koi! We really appreciate your support. We like you too ;-)

Posted 2 years ago

Play It Koi is rated 4.9 based on 3,678 reviews