Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,242 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 24th October 2026

Elizabeth

Play It Koi 5 star review on 18th October 2026

John

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were such great help over the phone!! Great service! Rushed my meds to me and my ailing fish.”

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Posted 3 years ago

“The products arrived in a timely manner, and I appreciated the advice given over the phone. Thanks.”

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Posted 3 years ago

“Fantastic. Filter is like new now”

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Posted 3 years ago

“Very good .”

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Posted 3 years ago

“Really good service. Started using the uvlights right away and they seem great. Time will tell if they solve our algae problems”

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Posted 3 years ago

“Your company is my “go to” for everything Koi! You have good products & your service is awesome! Thank you so much!”

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Posted 3 years ago

“Plants arrived healthy and in very good condition! Thank you again!”

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Posted 3 years ago

“Fast shipping.”

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Posted 3 years ago

“Plant arrived quickly in great condition. Can't wait til it has huge shiny black leaves!”

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Posted 3 years ago

“Great. Shipping comes in good condition and timely manner.”

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Posted 3 years ago

“Fast delivery at a reasonable price.”

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Posted 3 years ago

“Purchasing our pond supplies from Play It Koi was the easiest thing ever! They have a large supply of great products and their delivery was fast and easy. Great job folks!”

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Posted 3 years ago

“I ordered a replacement UV bulb online for my pond filter, to be shipped to my house as we currently have limited pond supply outlets in my area. . It came “packaged to the max” for safe travels via UPS. I appreciate that! I believe it was shipped either the day I ordered it online or the next day. Arrived in about 2 business days. Perfect! This is the second time I have ordered online from Play It Koi. First time was for replacement outdoor lighting which was also a pleasant frustration-free experience.”

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Posted 3 years ago

“Very helpful staff.”

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Posted 3 years ago

“I like and appreciate your communication with my purchase and the follow up email making sure I received everything. I look forward to doing business again with you in the future...Marcus”

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Posted 3 years ago

“Magni-fish-cent experience once again ;-)”

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Posted 3 years ago

“Amazing! Love purchasing from Play It Koi!”

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Posted 3 years ago

“Very impressed with this company and their customer service. We ordered the same product days apart (late decision to add another), and we received a call from them to make sure we wanted to purchase the same product again. I appreciate their attention to detail. The product was a great solution to help correct our algae/bio issue and get us on the right maintenance track again. Highly recommend the company and product.”

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Posted 3 years ago

“As always, terrific service! So happy they're in our area.”

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Posted 3 years ago

“Every item I have ordered from Play it Koi has always meet my expectations and are always packaged very well!!! The 2” rubber elbows are exactly what I needed & as well as the 4” to 2” rubber reducer with clamps!!! I could not find this item at my local home builder businesses nor on Amazon. Play it Koi has been my go to company for a few years now and it will continue to be so!! Thank you Play it Koi to make my new koi pond upgrade build that much easier!! 5 out of 5 stars for Price, Timing of shipment and especially the Quality of the products ordered! ⭐️⭐️⭐️⭐️⭐️”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 4,242 reviews