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Play It Koi Reviews

4.9 Rating 3,972 Reviews
97 %
of reviewers recommend Play It Koi
4.9
Based on 3,972 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026
"Steven"
Play It Koi 5 star review on 11th June 2026
William
Play It Koi 5 star review on 8th June 2026
Jerilyn
Play It Koi 5 star review on 5th June 2026
Elizabeth
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 30th May 2026
Peter
824
Anonymous
Anonymous  // 01/01/2019
My koi love this food great product fast shipping
Play It Koi 5 star review on 14th April 2025
Helpful Report
Posted 1 year ago
The plants arrived on time.in great shpe very happy with my purchase. I realy appreciate that the floating plants were is such a great shape, extremely clean, ready to put in the pond.
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Posted 1 year ago
Always a pleasure ordering from you!!!
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Posted 1 year ago
Very helpful staff.
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Posted 1 year ago
Waiting on the results 👍
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Posted 1 year ago
Play it Koi has always been extremely helpful when I need it most. They are a very knowledgeable team and provide the best support with koi care and pond maintenance.
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Posted 1 year ago
The retun policy ca be better
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Posted 1 year ago
Order arrived in three days to Maryland. Everything was safe and sound. I ordered pond plants and they were better specimens than those that I have purchased locally and at a little cheaper price including the delivery charge. I will definitely consider buying more products from Play It Koi.
Helpful Report
Posted 1 year ago
Playitkoi is my new go to for pond plants. Excellent selection, they arrived quickly and in GREAT condition. Very nice quality plants and packaged wonderfully. They're honestly better quality than any I've purchased locally. Very impressed!
Helpful Report
Posted 1 year ago
This product and the ordering process was/is great. However, our first one cracked for no apparent reason and we had to replace it with the one we just ordered. You will not find a more reasonable price for a UV light anywhere online, and Play It Koi makes the ordering process easy and seamless. In addition, shipping is faster than some others, we will be expanding our usage of this company for our pond. We highly recommend them for your pond needs. Michael & Morgan, Virginia
Helpful Report
Posted 1 year ago
Fast shipping and very secured item
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Posted 1 year ago
What a wonderful experience with my recent order. The live pond plants arrived today, all the way across the country, and I couldn’t be more pleased. Everything was packed with care, and the plants themselves are healthy, vibrant, and even nicer than I expected. It’s clear that you take pride in what you do, and it really shows in both your product and your service. I’m very happy with my purchase and wanted to let you know how much I appreciate a job well done. Keep up the great work—I'll definitely be a returning customer!
Play It Koi 5 star review on 9th April 2025 Play It Koi 5 star review on 9th April 2025 Play It Koi 5 star review on 9th April 2025 Play It Koi 5 star review on 9th April 2025 Play It Koi 5 star review on 9th April 2025
Helpful Report
Posted 1 year ago
Everything arrived do quickly. It was all well packaged and healthy
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Posted 1 year ago
As usual everything was great.
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Posted 1 year ago
Arrived healthy and well!
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Posted 1 year ago
Play it Koi is the best, my lotus started growing right away
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Posted 1 year ago
The whole experience was pleasant. Easy to purchase, and order arrived on time. I will continue to buy from play it Koi for all my pond needs.
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Posted 1 year ago
My plants arrived and appear to be in good shape. I am very happy. The plants arrived a little late [about 2 days] but I think it might have been due to bad weather over the pass. Still the plants were fine.
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Posted 1 year ago
Shipment arrived on time.
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Posted 1 year ago
My order of a water lily was damaged in shipment. Play it koi was extremely apologetic for the situation and is promptly shipping me a new lily. Great company to work with and outstanding , efficient customer service.
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,972 reviews