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Play It Koi Reviews

4.9 Rating 3,703 Reviews
97 %
of reviewers recommend Play It Koi
4.9
Based on 3,703 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025
Beverly
Play It Koi 5 star review on 17th November 2025
Marie
Play It Koi 5 star review on 17th November 2025
Marie
Play It Koi 5 star review on 17th November 2025
Marie
Play It Koi 5 star review on 17th November 2025
Marie
Play It Koi 5 star review on 22nd October 2025
Alasdair
Play It Koi 5 star review on 22nd October 2025
Alasdair
784
Anonymous
Anonymous  // 01/01/2019
Every time I order, product is delivered quickly and accurately. Only problem is shipping to the East coast takes longer. But that’s geography, not anything to do with PlayIt Koi.
Helpful Report
Posted 1 year ago
Order was lost in shipping. I made a phone call and a new order was on the way. Thanks for your prompt response to the issue.
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Posted 1 year ago
I have been collecting Koi for many years. By far, this is the best place. They shpped the fish from Washingon state to Baltimore overnight. Very responsive to my questions and concerns. The koi are healthy and the best quality. The price is reasonable. They are very professional.
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Posted 1 year ago
As always everyone is helpful and friendly. Always happy to do business
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Posted 1 year ago
My plants were beautifully packaged and arrived in great shape and ready for life on the yard pond.
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Posted 1 year ago
Excellent service; plants arrived in excellent condition
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Posted 1 year ago
Fast service!
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Posted 1 year ago
Fish are healthy and well, Great customer service. Thank you
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Posted 1 year ago
Price and service are exemplary.
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Posted 1 year ago
I ordered replacement parts for my PondMax pond filter. The order was received in a timely fashion, and when I had some difficulties with assembly, Derek was very helpful in reassuring me and helping figure out a solution. I am very impressed with the quality of your service and will gladly order from Play it Koi again. Thank you!
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Posted 1 year ago
I received my plants in good condition and the have already quadrupled in size in 3 weeks. I'm so pleased.
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Posted 1 year ago
Great service and better prices than I can get anywhere else
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Posted 1 year ago
Everything seemed well packaged.
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Posted 1 year ago
Purchased some aquablox, their prices are honest, service was great.
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Posted 1 year ago
Website was very easy to navigate and ordering was a breeze. Product arrived in just a few days and was very well packaged.
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Posted 1 year ago
Pack and ship good item come in pieces
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Posted 1 year ago
Called to buy a new pump for a fountain. Support noticed that the one that I had failed was still in warranty.
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Posted 1 year ago
Wonderful customer service
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Posted 1 year ago
Very well packed and plants looked healthy on arrival.
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Posted 1 year ago
The Pondmaxx750 is fantastic! I upgraded from the 650. It is absolutely perfect. Thank you so much. Julie
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Posted 1 year ago
Play It Koi is rated 4.9 based on 3,703 reviews