Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,834 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,834 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th May 2026

787

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipment and great selection of products”

Helpful Report

Posted 1 year ago

Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Thank you it’s working very good”

Helpful Report

Posted 1 year ago

Hi Hung! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“very smooth transaction, excellent packing, quick delivery.”

Helpful Report

Posted 1 year ago

Hi Rudy! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Website is easy to navigate. Packaging is great and shipping is in a decent range.”

Helpful Report

Posted 1 year ago

Hi Susan! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Items came in in great condition”

Helpful Report

Posted 1 year ago

Hi Phuong! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Excellent customer service! I was given the guidance I needed to purchase the correct replacement part and complete my yearly preventive maintenance service.”

Helpful Report

Posted 1 year ago

Hi Cynthia! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Your delivery was perfect. The fishes arrived happy. The color selection was good. One of the fishes appears to be sick on and off. Otherwise, great. Joo liu”

Helpful Report

Posted 1 year ago

Hi Joo! Thank you for your review. I'm sorry to hear about that sick fish - please feel free to reach out to our team if you have any questions about this issue! Best fishes, Kristen

Posted 1 year ago

“Derek is awsome. Very helpful. Thank you.”

Helpful Report

Posted 1 year ago

Hi Cuong! Thank you for the fantastic review! We're thrilled to hear that Derek was able to assist you. Your satisfaction means the world to us! Best fishes! Kristen

Posted 1 year ago

“Very satisfied. Fish are loving the seaside aquatic champion koi food”

Play It Koi 5 star review on 14th November 2024

Helpful Report

Posted 1 year ago

Hi Radu! Thanks for sharing your beautiful fish with us! We're so happy to hear they are loving the food!! Best fishes! Kristen

Posted 1 year ago

“Very easy to make orders and they always have what i need.”

Helpful Report

Posted 1 year ago

Hi Robert! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Derek helped me with my problem as well as helped me come up with a better solution. He helped me with exactly what part i needed and made it so easy to order. Derek has become essential to me and I appreciate my interactions with him. He is always responsive to my emails and has even called me to lend a helping hand. I love Derek! He is irreplaceable!”

Helpful Report

Posted 1 year ago

Hi Verna! Thank you so much for you review, we totally agree - Derek is the best! Thank you for choosing Play It Koi and we hope you come back for all your pond needs! Best fishes! Kristen

Posted 1 year ago

“fast shipping for playitkoi. prices are competitive”

Helpful Report

Posted 1 year ago

Hi Alvin! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Just as advertised, good price, delivered fast!”

Helpful Report

Posted 1 year ago

Hi Brian! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Needed medication right away. Play It Koi shipped same day. Couteouse and helpful over the phone. Thanks!”

Helpful Report

Posted 1 year ago

Hi Robert! The health of your fish and pond are always our top priority (we understand when you need medications you need them now)! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Always get shipments fast!”

Helpful Report

Posted 1 year ago

Hi Victoria! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Play it koi has all my needs and ships fast!”

Helpful Report

Posted 1 year ago

Hi there! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“10/10!!! Amazing - will be coming back for all of my fish needs! Best customer service in the biz :)”

Helpful Report

Posted 1 year ago

“Shipping was fantastic, this was the pump that was in our waterfall before we bought the house and so we bought it so the waterfall would run as smooth as it did before. So far it works great and was easy to install. The web site was easy to pick what I needed and order. Love the product so far will do updates if needed. Would buy from them again.”

Helpful Report

Posted 1 year ago

Hi Tina! Thank you so much for your wonderful 5-star review! We're thrilled to hear that the pump is working great and that you found the installation easy. We appreciate your support and look forward to your updates. Can't wait to assist you again in the future! Best wishes, -Kristen

Posted 1 year ago

“Pump was shipped quickly and arrived earlier than estimated arrival date. Pump was a replacement for an old Pump. Worked exactly as I needed it. Couldn't be happier, definitely recommend play it koi.”

Helpful Report

Posted 1 year ago

Hi Douglas! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

“Found the uv lamp transformer i wanted and they shipped it quickly. arrived packaged well.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for choosing Play It Koi and your 5-star review! We are always happy to help. Please feel free to drop us a line if you have any questions in the future! Best fishes! Kristen

Posted 1 year ago

Play It Koi is rated 4.9 based on 3,834 reviews