Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,174 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deliverd in less than a week. All plans are healthy”

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Posted 2 years ago

“Love this product and this company. I will order all my pond products here.”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“Friendly, fast service. They called minutes after an online order about a suitable replacement for a discontinued item.”

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Posted 2 years ago

“I love the quick delivery of our products”

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Posted 2 years ago

“They did everything the right way!”

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Posted 2 years ago

“Service was great and prompt”

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Posted 2 years ago

“Plants arrived in great condition and good size too. It took about a week. I wouldn't hesitate to buy from PLAYITKOI again.”

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Posted 2 years ago

“Play it Koi has everything I need for my koi pond. Great site and will definitely be adding more to my pond.”

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Posted 2 years ago

“Purchase was easy, well priced and arrived promptly. Thank you”

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Posted 2 years ago

“Great knowledgeable people.”

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Posted 2 years ago

“The plants came in a timely manner and are very healthy.”

Play It Koi 5 star review on 12th April 2024

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Posted 2 years ago

“Delivered promptly as was promised. Easy install, up and running perfectly.”

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Posted 2 years ago

“A few of the plants in the photos are plants we had but the vast majority are the wonderful plants we just recieved from Playitkoi. So nicely packaged. Shippig was with fedex. Really nice. The pond has come to life and the koi seem happier now that we have plants in the pond. The pond is only 6 months old.”

Play It Koi 5 star review on 11th April 2024

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Posted 2 years ago

“Great service and fast shipping!”

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Posted 2 years ago

“Fast delivery and new transformer worked great!”

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Posted 2 years ago

“Very happy with my purchase. I had a question about shipping and the play it koi team was very professional and responded quickly. I will be ordering supplies from here again!”

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Posted 2 years ago

“The plants arrived quickly and i planted them quickly and after 6 days they continue to thrive”

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Posted 2 years ago

“This was my first purchase with Play It Koi. I had done a lot of research with various providers and Play it Koi came out the best so I gave them a try. I am exceedingly pleased. I had several types of farm pond plants to order ( Pickerel Rush, Blue Iris, FrogBit, Arrowroot, etc...). There was good info on the website which helped me to order accurately. Prices and shipping ( free over $100) were very reasonable. The order got here in two days from placing it and ALL of the plants were in great condition - healthy and ready for planting. THANK YOU! WILL DEFINITELY BE A REPEAT CUSTOMER.”

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Posted 2 years ago

“The plants arrived well packed and look to be very vigorous. Shipping may have been a bit early or our growing zone, time will tell.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 4,174 reviews