Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,174 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer experience… I had a ton of questions about keeping everything safe until I was ready to plant and where/how to plant when I was ready. Derek was so helpful and responsive… can’t wait until I need more stuff because I know where I’m placing my order.”

Play It Koi 5 star review on 23rd April 2024

Helpful Report

Posted 2 years ago

“Whenever I have problems with my pond, Play it Koi staff (Derek) is there to answer my questions. They are my saviors! I’ve ordered filters to skimmers to plants. All the plants have arrived healthy and in excellent condition. If you’re reading this, trust me when I say this is a gem of a company and one of the best companies I’ve ever worked with! You won’t be sorry! I am extremely satisfied!”

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Posted 2 years ago

“Absolutely perfect, as always! The plants arrived alive and fresh. I've gotten them in the pond and I'm ready to watch them grow for this next season!! Thank you again. :)”

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Posted 2 years ago

“Excellent communication and very nice plants. We are having some cold days here - hoping it'll nit kill the plants.”

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Posted 2 years ago

“Simple, easy, quick shipping. Can't ask for anything more.”

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Posted 2 years ago

“good product, fast delivery”

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Posted 2 years ago

“Easy to order and product shipped quickly and efficiently even though was a “small “ order”

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Posted 2 years ago

“Awesome job! Love my pond kit!! I set it up easily, shipping was quick,plants I’m very satisfied with and customer service A+++!! Will do business with again.”

Play It Koi 5 star review on 21st April 2024

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Posted 2 years ago

“Great product. Fast shipping. Lotus tubers look so healthy and I can’t wait to get them planted. Loved the added instruction sheet included on care and planting. Would order again”

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Posted 2 years ago

“Yes! It has gone very well! The plants arrived very quickly and were packaged well. Another satisfying purchase from Play It Koi☺️”

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Posted 2 years ago

“The plants I received were much larger than I expected and they are in great shape. I am ecstatic with my purchase. Can’t wait for it to warm up a tad to place in my pond. Currently holding them inside in fabric pond planters.”

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Posted 2 years ago

“You did really good with my purchase, and I got it with in 4 - 5 days”

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Posted 2 years ago

“Thanks! Item was shipped and delivered as described and the best price I could find online.”

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Posted 2 years ago

“Plant came quick, and looks like it will do well.”

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Posted 2 years ago

“Always very satisfied with the water plants being ordered and or the koi medications needed.”

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Posted 2 years ago

“Get a ride on time and just in time for me to change my filters and everything is running good. Looking forward to doing more business with you. Have a good day.I’m”

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Posted 2 years ago

“The website is easy to navigate, prices were great and delivery was quick. Great experience. Will purchase from here again.”

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Posted 2 years ago

“I had a question about the product I ordered, and the team was awesome. Very helpful.”

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Posted 2 years ago

“My shipment arrived very fast and in excellent condition! Planted the Iris around my pond and I’m very excited about next year when they bloom!”

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Posted 2 years ago

“Very professional and you know your products very well. Great customer service as well.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 4,174 reviews