Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,661 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

783

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great! I found what I was looking for, the shipping was quick, and the product was well packaged. Thanks!!”

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Posted 2 years ago

“Two healthy fans of beautiful iris, nice job!”

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Posted 2 years ago

“The plants were in excellent shape! The hyacinths were a good size, second order even bigger! Very healthy. Water lettuce was smaller than I expected, but still doing very well and starting to multiply. First time ordering from this company, and the plants are much nicer than other places I've ordered from in the past. Will remember them for next year! Packed well too.”

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Posted 2 years ago

“Great customer service and fast shipping!!”

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Posted 2 years ago

“Ordering and return correspondence was excellent. Quality of the packaging, delivery and the product itself was as expected.”

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Posted 2 years ago

“Great service, very helpful.”

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Posted 2 years ago

“Glad I came across your company when shopping for Aqua Science Water Conditioner. I am already familiar with the product and it works well. Thanks for your promptness in completing the order and getting it to me as quickly as you did. We will continue to order from your company.”

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Posted 2 years ago

“Plants were packaged very well and arrived in excellent condition.”

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Posted 2 years ago

“The service was excellent; I had made a mistake with my initial order but I was able to get it corrected prior to shipment. The shipment arrived very promptly and all items were correct. I will certainly use Play it Koi again and will be happy to recommend it to my friends or anyone for that matter. Again thanks for the first class service. David Few”

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Posted 2 years ago

“Ordering was easy. Plants arrived in great condition! Can’t wait to get them into the pind”

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Posted 2 years ago

“Fast shipping, well packaged, great communication, great product.”

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Posted 2 years ago

“I found it easy to navigate through the website to find the products I needed for my koi. My order arrived quickly and well packed.”

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Posted 2 years ago

“Great experience. The items I ordered arrived in a timely matter. I suggest using this companies services.”

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Posted 2 years ago

“I received the plants I ordered today. They were very large and healthy - I am very pleased and surprised they arrived so soon after ordering. They arrived 9 days after placing the order.”

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Posted 2 years ago

“Didn't think I'd find the part I needed for my pond filter. Much to my surprise Play It Koi had it! Website was fairly easy to navigate and ordering was as well. Shipping was immediate, none of the normal 5-7 business days. My fish will be happy to get their filter back.”

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Posted 2 years ago

“FedEx fat fingered my delivery address on my recent order. The house it was delivered to held my plants hostage. Derek emailed me to find out what was going on. I offered to perform a no-knock raid, but Derek held the opinion he didn't want to see our creative rescue efforts blasted across national news, and therefore had a replacement order packaged up and sent. Derek understands homemade M-80s, flash bangs and military grade bottle rockets probably isn't the best solution to getting your pond plants back (although we were filling willing to exercise our military training to the fullest extent). Then orange jumpsuits offered at the county jail here do not belong anywhere near the color wheel of my skin tone. Order should be on the way today! Fast, corrective measures taken by PIK have made me a repeat customer! Thank you, Derrek!!”

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Posted 2 years ago

“I ordered a Hakko 80LH air pump from Play It Koi, and they promptly shipped it to me free of charge via FedEx. After using it for a week to aerate a seepage pit, I realized that I needed to add a manifold for the pump to regulate the air. I chose to order it from Play It Koi, since they were so prompt before. And they were prompt again. Great products and great service.”

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Posted 2 years ago

“My product was delivered super quick. The website was user friendly.”

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Posted 2 years ago

“These guys are great. Fast delivery and good deals. Now, if only they would sell koi pond viewing windows and kits..😉 so I can buy american products and not pay UK shipping 🙃 Thanks guys”

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Posted 2 years ago

“Play It Koi was very efficient in getting my order to my address. They came quickly. I ordered the floating islands . I have put one of them in my pond. This is not the fault of Play It Koi but the plants I have in the island do not cover the sides and does not look natural. I will try to find larger plats to add to it. I would like to order some plants from Play It Koi and see how they do. Thanks for a good experience. Chris”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,661 reviews