Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn’t be happier with my plants! I have ordered every spring from many different stores on water lettuce and have never had a better product delivered. My hyanthias bloomed within 2 weeks. I also had a struggle getting my coupon code to work and had amazing customer service who handled that immediately. I will always order here. They have Koi food quality plants. Happy fish is a happy fish mom!”

Helpful Report

Posted 2 years ago

“Your website has all the parts that I needed for my back yard pond. Thanks again.”

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Posted 2 years ago

“Item exactly as promised! Quick shipment!”

Play It Koi 5 star review on 30th June 2023

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Posted 2 years ago

“I am completely hooked on this company for my pond needs. I recently purchased an assortment of plants for my new pond and I was impressed by the whole experience with PlayItKoi. The website was organized well for me to find the type of plants I wanted. The prices are great! I was able to buy quite a few plants because of the low prices. The plants came super fast and they were wrapped carefully, each plant labelled and protected. The plants themselves were healthy and didn't shock at all. I also got an e-mail the same day they were delivered with planting instructions. I would have liked to have that e-mail a tad sooner so I could prepare better but luckily I was already prepared with soil and cloth pots so it just confirmed what I had! Over all, this has inspired me to build another even larger wildlife pond in my front yard to replace the habitat desert that is my lawn. I will be buying all my future pond plants from Play It Koi. :)”

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Posted 2 years ago

“Play It Koi iz #1 !!! I live in Hawaii and NOBODY from the 48 states wants to ship stuff to us here ! Feels like we fricken shouldnt be a part of the USA. But Play It Koi came through for me always !! I dont know exactly why the mainland doesnt want to ship here, thats so stupid Thats why I will get ALL my Koi stuff from Play It Koi and them only. As we say here in Hawaii "No Ka Oi" (The Best), Play It Koi is No Ka Oi !!! Mahalo Much Play It Koi, You guys are Awesome, even your service is Awesome. Love you guys man.”

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Posted 2 years ago

“I received the 3 water celery plants and they were all a nice large size and very healthy. Shipping was quick and the plants were packaged well.”

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Posted 2 years ago

“So far so good, installing my 30x45 liner this weekend. Then it's time to fill with water off of the spring.”

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Posted 2 years ago

“Hello Ben Being a small business owner myself, I appreciate you reaching out like this it means a lot. The liner has arrived and is in a box in my barn near laurelville Ohio. I have the whole Doug it’s going to be about a 4000 gallon pond with a memory garden surrounding it. We lost both of my parents last year in April and May respectively. My dad loved his little Koi pond at our home. I can’t really comment on the quality though. I’m sure it will be fine and if it wasn’t, I know you would make it right I researched you thoroughly and your tightknit family and obvious focus on customer satisfaction is what made me come to you price was secondary. I can’t wait to get going, hopefully this Sunday, and install my pond liner and see how it goes! I will try to let you know how it came out Thanks again Randy Darst”

Play It Koi 5 star review on 29th June 2023

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Posted 2 years ago

“We love our island floating ring and fish barrier, keeping our water plants safe and providing an excellent "hiding" spot when the big Blue Heron is spotted overhead! It's the perfect solution for us and our pond! Thank you!! We are letting the ring float around the pond depending on currents and wind ... so far that method is working well... although there is the option to attach a rock or brick to it and let it stay in one spot.”

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Posted 2 years ago

“Plants arrived in excellent condition. I would order from them again”

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Posted 2 years ago

“Quick shipping!! Great customer service!!”

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Posted 2 years ago

“This is the place to purchase aquatic plants from! I purchased quite a few different types of plants for my ponds and I was pleasantly surprised at how fast they came, well they were packaged, and healthy the plants were! Each plant was wrapped with care and labeled and in SUCH great condition! This was way better than I expected and the plants look gorgeous! I HIGHLY recommend PlayitKoi!”

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Posted 2 years ago

“I have purchased several items for my water feature and 6 Koi. The fish arrive in good condition and seem to adjust very well. I only had one die on me. I know my water is good because I check it weekly. The PH is perfect. Not sure why it died because I have fish thriving for the last 15 years. I would still highly recommend this small business.”

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Posted 2 years ago

“Quick delivery. Plants were in good condition when they arrived.”

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Posted 2 years ago

“Exceeded expectations. The koi arrived as promised in good health.”

Play It Koi 5 star review on 26th June 2023

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Posted 2 years ago

“Plants were exceedingly well packaged to stay moist and free from transportation damage. The only one that sustained some leaf damage was the lotus which has very fragile leaves. The rest were perfect. I also received excellent care instructions. I will be a repeat customer.”

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Posted 2 years ago

“Plants I bought were healthy and I even received a couple extra ones. I'll be purchasing more from Play it Koi”

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Posted 2 years ago

“Plants came in good health and packaged well”

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Posted 2 years ago

“I had a hard time finding the pond clarifier that we use, Proform PC. Play it Koi not only has it but they are so easy to deal with. Fast shipment. Great communication, etc! Now I buy all of my supplies from them. Thank you!!”

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Posted 2 years ago

“Received my plants and they were healthy and ready for planting. I am very pleased.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,678 reviews