Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,242 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 24th October 2026

Elizabeth

Play It Koi 5 star review on 18th October 2026

John

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You did great! The 3 plants arrived in super nice shape. I will definitely be back next year!”

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Posted 2 years ago

“The plants are very nice. So good to see green floaters again.”

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Posted 2 years ago

“Plants arrived in good shape and quickly. Not a fan of having to use shop app for tracking orders and was concerned when received message "Good news your order has arrived in the United States!" all was well tho and I'm a happy camper”

Play It Koi 5 star review on 16th May 2024

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Posted 2 years ago

“Derek was a terrific help to plan and purchase all the equipment.”

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Posted 2 years ago

“Exemplary customer service is as important, if not more than price. Fortunately, Play It Koi scores A+ on both! Thank you again!”

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Posted 2 years ago

“All the plants arrived in such great shape, best quality plants I ever purchased anywhere. The water lilie was so big it filled half my pond. I'm very happy with everything and the fast shipping”

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Posted 2 years ago

“Great products, and nice quick service. I just bought lotus plants. Everything is good, better than expected! Thank you!”

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Posted 2 years ago

“Fast shipping and very nice healthy plants at reasonable prices. They had all the plants I wanted in one place which is a huge bonus. The less businesses you have to deal with these days, the less heaches for shipments you need to track. I will be buying again! Thank you!”

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Posted 2 years ago

“Communication with representatives of Play It KOI was very pleasant. Answering product questions and assuring proper shipment details.”

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Posted 2 years ago

“Well packed, plants look healthy even after long travel. I'm so impressed! Will be back!”

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Posted 2 years ago

“All good, my fish are happy now that they have their food!”

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Posted 2 years ago

“All the plants were nicely wrapped and packaged…beautiful, large, and healthy. I was very pleased with all other products as well and the speed at which the order was processed. A great company!”

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Posted 2 years ago

“Hi there, I wanted to take a moment to share my experience shopping at your store for my koi pond needs. Overall, I can happily say that everything went 'swimmingly' well! From the moment I walked in, I was impressed by the knowledgeable staff who guided me through the various products suitable for my pond. They were attentive, answering all my questions and providing useful tips on how to maintain a healthy environment for my koi. I particularly appreciated the wide range of options available, from filters to pond liners, which allowed me to make informed choices based on my specific requirements. The checkout process was smooth, and everything was well-packaged, ensuring that I got all my purchases home in perfect condition. I look forward to visiting again for my future pond needs. Thanks for making my shopping experience so enjoyable and stress-free! Best regards,”

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Posted 2 years ago

“one day from shipping to my door, all in good condition, the plants are already growing nicley”

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Posted 2 years ago

“Smooth transaction & quick shipping. Very Happy with Play It Koi.”

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Posted 2 years ago

“The plants all came in great condition and packaged very well.”

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Posted 2 years ago

“Everthing was Great!”

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Posted 2 years ago

“I’m very pleased with my purchase and fast shipping”

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Posted 2 years ago

“My water plant order arrived quickly and in excellent condition. They are exactly what I wanted. I will be ordering from you in the future!”

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Posted 2 years ago

“Everything was great”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 4,242 reviews