Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,678 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice kit and fast delivery,”

Helpful Report

Posted 2 years ago

“If you are serious about koi keeping or having fishes in general. You will find what is needed to make your experience easy and enjoyable at Play it Koi. Also customer support is very honest and helpful, they do not promise to know everything but what they know they tell you. A WIDE variety of top products. I highly recommend as a go to option.”

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Posted 2 years ago

“Excellent product”

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Posted 2 years ago

“Great customer service and very helpful!”

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Posted 2 years ago

“Perfect fitment, took about 45 minutes to install. Can't wait to see Crystal clear water again. Thank you all for having what I needed.”

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Posted 2 years ago

“Thanks for sending the 50 lbs of koi food in a timely manner , you guy's are awesome .”

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Posted 2 years ago

“Very helpful chat, good product & fast shipping! I'll be a repeat customer!”

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Posted 2 years ago

“Great price, fast ship, Hi-blow pump.”

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Posted 2 years ago

“Easy to order. Shipment arrived in great shape.”

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Posted 2 years ago

“Received my parts extremely fast and the packaging was great. Very happy.”

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Posted 2 years ago

“I ordered new filters for my pond because the local store didn’t have any. The correct items came in the mail and are the correct fit. I will definitely order my annual filter maintenance kit from here. Thanks!”

Play It Koi 5 star review on 23rd June 2023

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Posted 2 years ago

“PlayItKoi is the best for pond supplies! Any time we order items we need/want are in stock and ship quickly! Customer service is top notch too!”

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Posted 2 years ago

“Received my product very fast. Saved my koi for sure.”

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Posted 2 years ago

“Rather than replacing an expensive filter I was able to get the parts needed to repair it. Shipping was fast and price was reasonable. I have purchased from Play it Koi several times.”

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Posted 2 years ago

“Fast shipping, great price”

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Posted 2 years ago

“Pump was very hard to find and they had one and it came in a timely fashion!!!”

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Posted 2 years ago

“Good pricing, trusted product. Quick to ship. Thanks!”

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Posted 2 years ago

“Amazing. I am a repeat customer because of the customer service and quality of products.”

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Posted 2 years ago

“The store educated me on gathering information so I knew what size of pump I needed. The product came on time and I had it working within 2 hours. PS the instructions from the manufacture could have been much clearer. Michael G.”

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Posted 2 years ago

“All of my plants arrived wrapped very nicely and were super healthy looking! So far, so good. They are floating around my little pond happy!”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,678 reviews