Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,988 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,988 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 27th June 2026

827

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professionally packaged, carefully selected, healthy plants.”

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Posted 4 years ago

“My order arrived promptly and packaged well. No issues with ordering or shipping. Will definitely order from again for future orders!”

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Posted 4 years ago

“I recently purchased some parts for my pond filters from Playitkoe and was quite happy with the service. The web site was very clear and found the prices much less than the other two pond sites in the surrounding area. It’s a home site business near our home so I was able to arrange for pickup and avoid any shipping cost. Will continue to use in for future needs. Dave”

Play It Koi 5 star review on 6th May 2022

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Posted 4 years ago

Thanks Dave! Beautiful Pond!

Posted 4 years ago

“Fast shipping great service. Love the media, hope it does the job. Thanks Ben”

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Posted 4 years ago

“Always very satisfied with the products and delivery”

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Posted 4 years ago

“The package came in a timely fashion, was well packaged and in working order...Thank you”

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Posted 4 years ago

“My part I ordered arrived the next day! Perfect… wow”

Play It Koi 5 star review on 4th May 2022

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Posted 4 years ago

Thank you Victoria! Beautiful pond sanctuary you have there! Thanks for sharing! cheers! Ben

Posted 4 years ago

“All plants arrived quickly and were in great condition. Even got an extra included!”

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Posted 4 years ago

“My order came very fast. I'm anxious to see how it works.”

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Posted 4 years ago

“You did perfect. I would never buy my Koi food anyplace else.”

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Posted 4 years ago

“ive had good experience dealing with play it koi, customer service is very good and delivery time is very good.”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“A big apology to Play It Koi, I had posted a poor review of them and later realized I had posted for the wrong company. My interaction with Play It Koi has always been terrific. Baro”

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Posted 4 years ago

“First of all, I live in Connecticut and couldn't find any support for my PondMax system replacement parts. I found Play it Koi online when searching for PondMax parts. I called and left a message (knowing the time difference). Derek called me back the next day and was helpful with an accommodating personality. I did not feel rushed or as if I was a bother. I described the needs I had and he understood exactly what I was explaining. He sounded very busy but took the time to help me out on three phone conversations. I wish we were geographically closer. I would love to visit the store a browse. Kudos to Derek! Dale”

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Posted 4 years ago

“I found the part I needed at only one place, Play It Koi. The price was reasonable and the product worked once installed. Will shop there again if the need arises.”

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Posted 4 years ago

“Product was delivered on time at a reasonable price. Good product for controlling algae growth.”

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Posted 4 years ago

“Terrific service. You really get what you paid for and high quality. I ordered plants and came through and in good condition. Reliability is hard to find and this seems like a reliable supplier.”

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Posted 4 years ago

“Order arrived earlier than expected. Great service and helpful support response. Look out Amazon!”

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Posted 4 years ago

“Over all my experience has been fantastic with Play it Koi, fast shipping and great products”

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Posted 4 years ago

“Customer service is responsive. However this is the only company I've ever ordered from that took payment from my account before even processing the order. I also have a koi pond cleaning business so I'm constantly trying to find the best prices. While the prices are good, PIK seems more like a middle man for products as they take your money and then place an order with a different company for the processing and shipping of the product. It will be a week before your order is processed and shipped. If your willing to wait a little longer then the pricing is good.”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 3,988 reviews