Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,179 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, reasonable speed, excellent communication, terrible puns.”

Helpful Report

Posted 4 years ago

“Well, you have done great. I am the problem. First I ordered the 600 pump for my small fountain in my backyeard. Too big now I ordered the 70 GPH and it's too small. Have to go one more lower down.”

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Posted 4 years ago

Trudy - I'm sorry for the troubles you are having finding the right pump. If you would like to discuss what pump might work best for you, we would be happy to help you find the "goldilocks" pump that you are after. Please don't hesitate to reach out if you need any assistance!

Posted 4 years ago

“Got good advice on picking the right liner, and the pricing was very fair.”

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Posted 4 years ago

“Awesome service. Living in AK you can’t find many retailers who can provide you services at a reasonable price. These guys did very well and made the process seem less.”

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Posted 4 years ago

“Wonderful experience shopping at this site, the merchandise that I received was healthy and my koi fish are very happy. Thank you”

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Posted 4 years ago

“Derek was a pleasure to work with and was able to save the day helping me acquire a new pump for my pond. Plus, he gave me some great advice as to what to do while waiting for the new pump to arrive. Thanks!”

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Posted 4 years ago

“Very satisfied! Your packaging and shipping response is admirable! And of coarse, the free shipping! I will certainly order more in the future. It certainly was a pleasure doing business with you!”

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Posted 4 years ago

“Always delivered quickly and good prices”

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Posted 4 years ago

“EXTREMELY satisfied!!! Did exactly what it says it does. I followed the directions according to the size of my pond and I have had zero problems with my fish. My pond has cleared almost completely. I did have to use 2 rounds of it because I had a lot of muddy water spill into my pond. Will definitely recommend this product.”

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Posted 4 years ago

“Arrived quick and healthy with great packaging. I'm very impressed and will order from here again!”

Play It Koi 5 star review on 9th June 2022

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Posted 4 years ago

“Plants came quickly and well packaged. My ducks love the duck weed and so did my goldfish.”

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Posted 4 years ago

“I can always rely on Play It Koy to have what I need at a great price. Very nice, honest, and sincere people to deal with....fast shipping as well. I know I can always depend on them to meet my needs.”

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Posted 4 years ago

“I ordered an air pump and diffuser for my KOI pond. But when it arrived, I realized I hadn't ordered all the parts to hook it up, my fault. I called Ben, and he walked me thru the process of how it works, and got me straightened out!”

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Posted 4 years ago

“They had what I was looking for and was very fast service and shipping.”

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Posted 4 years ago

“Had what we needed and shipped fast with lots of updates. Thanks!”

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Posted 4 years ago

“Shopping at Play It Koi was a "ribbiting" experience! Everything went "hoppingly" well!”

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Posted 4 years ago

Kind words like these toadally make me jump for joy, and they keep a spring in my step for the rest of the day!

Posted 4 years ago

“Good dealings with them will do it again”

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Posted 4 years ago

“Play It Koi is the best! They have very competitive prices and offer a wide range of products to meet all your koi pond and garden pond needs. From high-quality, reasonably priced koi food to sturdy filtration, aeration and filter media, they have it all! Fast shipping, too! Highly recommended by me and my family.”

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Posted 4 years ago

“Wow! I’ve ordered lots of plants from different companies but I have to say these were by far the best. I’m used to plants showing up half dead. The water hyacinths arrived and they were huge, healthy and gorgeous. I will absolutely order again!”

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Posted 4 years ago

“Plants arrived quickly and were so healthy! Great addition to our pond.”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,179 reviews