Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,179 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered and received water poppies and blue water forget-me-nots, plants were excellent. Very good root base, very large and healthy looking plants.”

Helpful Report

Posted 4 years ago

“Overall you did o.k. but you charged me for 2 lots of shipping but you sent it one box....I pointed this out in a prior "how did we do" request and you didn't respond. So I am going to keep mentioning it...you did o.k....but you are not great.”

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Posted 4 years ago

“Pond plants arrived - in excellent shape, really healthy looking. And they're in the Pond right now!”

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Posted 4 years ago

“Great blue irs very good customer service will be ordering more next spring 👌”

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Posted 4 years ago

“Everything arrived in great condition and loved the communication on delivery. Thank you and will use again!”

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Posted 4 years ago

“Received my package and everything worked great received it in a timely manner”

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Posted 4 years ago

“The best source I’ve found for quality plants! Everything was packaged well and delivered in excellent condition. Will definitely buy again next year.”

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Posted 4 years ago

“Plants came well packed. Very happy with my purchase.”

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Posted 4 years ago

“Very good , Plants are healthy and increasing already! Very happy!”

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Posted 4 years ago

“Easy website to use. Great prices”

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Posted 4 years ago

“Plants came on time and in good shape. Not sure if they will make it in their new environment but time will tell. If they don’t That would be on me.”

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Posted 4 years ago

“Quick delivery and perfect fit.My pond is back up running like new”

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Posted 4 years ago

“I ordered overer a week ago. Recieved one item. Still waiting on 12 to ship.”

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Posted 4 years ago

“Plants arrived in good shape and shipping was fast once the temperature permitted”

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Posted 4 years ago

“Great products my pond is looking how I dreamed it would.”

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Posted 4 years ago

“They arrived in beautiful shape, I may have ordered too early, they do not seem to have thrived. It’s been a bit cold here. But again, they arrived in great condition.”

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Posted 4 years ago

“I love it when I can get service directly from a business owner, and Ben is very responsive to questions, even after hours. Ben recommended equipment for my pond, which I installed about 16 months ago. The parts arrived quickly. The pump, filter basket, retrofit bottom drain and plumbing accessories have been flawless. Try the Koi Krunchies! My fish never ate out of my hand before, but they started to when I gave them these!”

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Posted 4 years ago

“Not only did I enjoy the plants, but so did my ducks😂. Will be buying more in the future:) packaged nicely, came in at a timely manner, and enjoyed the updates in shipping.”

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Posted 4 years ago

“Wxcelwnt customer service fast response”

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Posted 4 years ago

“The plants were below standard. Roots were separated from water lettuce on all but two. Hyacinths were tiny and yellow ! Informed Play it Koi. The response was dismissive. Would never purchase plants from Play It Koi again if it were the last source on earth.”

Helpful Report

Posted 4 years ago

Play It Koi is rated 4.9 based on 4,179 reviews