Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,179 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,179 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience with this company! Plants are packaged well and are perfect. Great communication. 5 stars!!!”

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Posted 4 years ago

“Every year I order some fresh elephant ears from Play it Koi, and they always arrive perfectly! No shipping damage, and great quality, huge plants. Very happy with purchase.”

Play It Koi 5 star review on 27th May 2022

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Posted 4 years ago

“We ordered Azolla for our outdoor aquatic systems: Shade and waste absorption for the fishies, food for the duckies, and a nitrogen source for the garden. It arrived in good shape, and is now happily working in the pond(s).”

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Posted 4 years ago

“Great price and great shipping price.”

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Posted 4 years ago

“You did great thanks for taking care of me.”

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Posted 4 years ago

“Good as it gets... :-)”

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Posted 4 years ago

“They arrived great and they were bright green. They are kind of small and they are not tied in bundles. I guess it's about 20 bundles worth. Because they are small I'll be pulling them out of the skimmer for a while. They do look healthy though.”

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Posted 4 years ago

“Would like some info on how to use the product - trying to control some invasive native lillies and sage pondweed, my pond is about 30,000 gal of water. I also purchased the blue dye, what are the specifications I should do when using the product I purchased. Should I leave the waterfall on during use, have some mosquito fish and a few gold fish. Would like to kill the invasive weeds and save the fish but the weeds are the priority. Thanks for your help.”

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Posted 4 years ago

“The plants arrived and were in great shape. I want to wait until the plants become a bit more acclimated before sharing pictures, but everything seems to be doing well and getting adjusted. This has been a very odd spring in PA. It's the end of May and we are struggling to get into the 70s, and there have been torrential downpours just about each Friday! We have 9.5" of rain this month... I just hope the plants don't wash away.”

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Posted 4 years ago

“Great service, and very fast delivery. Thank you.”

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Posted 4 years ago

“Play It Koi is the best online pond store out there. They have the best selection of pond supplies and pond plants at the best prices. And, their staff are always helpful, knowledgable, very friendly.”

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Posted 4 years ago

“Great prices, fast shipping!”

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Posted 4 years ago

“The website was very easy to figure out what I needed and it came very quickly thanks”

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Posted 4 years ago

“I forgot for chickens bumble foot. I will have it if I need it. I was happy with the time frame in getting it. I got it earlier than I thought I would. Thank you very much”

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Posted 4 years ago

“Play it koi mailed me a gallon of pond cleaner 40 percent less than I could purchase locally. Arrived quickly.”

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Posted 4 years ago

“Plants came in great shape!”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Arrived on time and in good shape”

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Posted 4 years ago

“Things went great. Clear communication.”

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Posted 4 years ago

“I never received the package even though FedEx said it was delivered. I started a case file with them. They are the worst shipper I have ever dealt with and would never use them. This is not the first time they screwed up a delivery. They normally deliver to Sherman Avenue when it should be Sherman Place. If that is the only shipping service you use I will not be other anything from you. Thank you.”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,179 reviews