Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,726 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 31st March 2026

Eric

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

785

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service! The staff helped to make sure the parts ordered are the right ones I need. They took extra efforts to assure the exact parts for my project.”

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Posted 4 years ago

“Reliable! Orders are filled accurately and shipped quickly.”

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Posted 4 years ago

“The staff is awesome, helpful, and knowledgeable. They are always willing to answer your questions, provide recommendations and/or resolve the issue(s) you may have. Cheers, Walter”

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Posted 4 years ago

“Excellent service and product! I will definitely buy from here again!”

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Posted 4 years ago

“I’m grateful for the superior quality of the food. The evidence is in the good health and striking colors of my koi. Thank you Play It Koi!”

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Posted 4 years ago

“Good prices.quick delivery.internet side is well structured.no taxes in my state”

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Posted 4 years ago

“The price is reasonable”

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Posted 4 years ago

“They don't stand behind their plants that die within the first 5 days”

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Posted 4 years ago

“Ben and staff provided excellent advice and recommendations for floating and non-floating plants, as well as basic pond start-up materials. Good assortment of same. Super helpful with understanding types and choosing from a beautiful assortment of imported Japanese koi. (Of course, you have to be there before they are all scooped up...) Small business with great services!!”

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Posted 4 years ago

“Great customer service. Order arrived promptly but unfortunately had been damaged during shipping and product had leaked out. I emailed them and they send out a replacement immediately and I received it 2 days later. Will definitely use again.”

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Posted 4 years ago

“Derek was very helpful curing our koi after we had just bought them for our newly built pond. They stopped flashing and their scales grew back. I would highly recommend using them to anyone. They shipped stuff right away to Tallahassee. Will be a regular customer with them.”

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Posted 4 years ago

“Plants came quickly, on time, and in good condition.”

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Posted 4 years ago

“Super Great People there at Kio!! They ship your stuff with care and Super Fast Delivery. Got mine when I needed it in Great Condition!”

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Posted 4 years ago

“This company is great to work with and has great pricing. Check it out!”

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Posted 4 years ago

“Great customer service, fantastic price, speedy and safe delivery.”

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Posted 4 years ago

“Always great service and good selection of Koi supplies!”

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Posted 4 years ago

“Play It Koi is always my go to for pond supplies and koi fish. The owner is very friendly and a pond expert. I recommend Play It Koi to everyone.”

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Posted 4 years ago

“A great company Great service quick shipping I will buy from them again next spring”

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Posted 4 years ago

“Best quality plants!”

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Posted 4 years ago

“The Play It Koi team continues to exceed my expectations. Their recommendation to use beneficial bacteria to clean the cloudy water has given us a crystal clear pond! Another time, a bottle of flocculant appeared to have been opened. When we got home and noticed this I contacted Ben, who apologized and immediately made it right. Also, I love the fact that I can pick up my orders whenever I’m in the area- Uber convenient. 👍”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 3,726 reviews