Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,075 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th August 2026

Kenneth

Play It Koi 5 star review on 2nd July 2026

Jed

Play It Koi 5 star review on 15th June 2026

"Steven"

Play It Koi 5 star review on 11th June 2026

William

829

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got the hose the next day , which for Vashon Island is better than Amazon… got pump hooked back up and the fish and I are happy!!”

Helpful Report

Posted 9 months ago

Hi Erik! Thank you so much for your great review. We're thrilled that your hose arrived quickly and that your pump is back up and running, making both you and your fish happy! We appreciate your support and hope to assist you again soon. Best fishes, Play It Koi!

Posted 8 months ago

“I felt that I should share that the plants arrived on time within the expected delivery date, and report on their growth. They were well wrapped in moist paper, and gently sealed in labelled plastic bags. There were a few browning leaves on the Marsilea Mutica, and Honeywort, but the plants were otherwise healthy and have taken to their new environments with new growth.Thanks for the plants! I'm really enjoying them.”

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Posted 9 months ago

Hi there! Thank you for taking the time to share such a detailed review. We're glad your plants arrived on time and were well wrapped in their protective packaging. It's great to hear they are thriving with new growth despite a few browning leaves. We hope you continue to enjoy watching them flourish in your pond. Best fishes, Play It Koi!

Posted 8 months ago

“Excellent profuct”

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Posted 9 months ago

Hi Suzanne! Thank you for your wonderful review. We're thrilled to hear you love our product and appreciate your support. We hope to serve you again soon. Best fishes, Play It Koi!

Posted 8 months ago

“Ben was awesome and I got to pick some great Koi directly!! :)”

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Posted 9 months ago

“Always happy doing business with play it koi. Shipping is always prompt”

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Posted 9 months ago

“Sock nets are great.”

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Posted 9 months ago

“HIGHLY RECOMMENDED!! Play It Koi is the best place to purchase anything for your Koi Pond needs! All the Aquascape pellets & maintenance chemicals you need!! I have never had a problem with anything I've purchase from Play It Koi!! I will continue to have them supply me with all my Koi Pond needs!! Thank you Play It Koi for the best service anyone could ask for!! They deserve the 5 stars and more!”

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Posted 9 months ago

Hi Terry! Thank you so much for your enthusiastic review. We're delighted to be your go-to source for Aquascape pellets, maintenance chemicals and all your Koi pond needs. It's wonderful to hear you've never had a problem and that our team provides the best service anyone could ask for. We truly appreciate your loyalty and look forward to helping you with your pond for years to come. Best fishes, Play It Koi!

Posted 8 months ago

“Excellent customer service and I received my orders on time!”

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Posted 9 months ago

“Great The stores in Reno nv don’t have what you have and what I want”

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Posted 9 months ago

“As always Play it Koi provided yet another excellent speedy service. Play it koi as always providing a service second to none. Thank you Ali Mackenzie”

Play It Koi 5 star review on 22nd October 2025

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Posted 9 months ago

“PondMax has always been a good product. I have had ponds for many years and PondMax has served well. I have also been a customer of Play it Koi and the experience has been 120%. The products have been reasonably priced and the orders were shipped immediately. I had a couple of questions about some products that i couldn't get answers on the internet and they had the answers.”

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Posted 9 months ago

“Fast shipping, easy wesite,and has everything I needed. Great place thank you.”

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Posted 9 months ago

“Purchase and delivery couldn’t be easier. Thanks for the advice and support”

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Posted 9 months ago

“The product came quickly, was well Packages and worked better than expected”

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Posted 9 months ago

“Replaced my 20 year old rubber line with the 30 Mil Ultra RPE liner. So much easier to work with. Light enough to carry and replace by myself. Highly recommend.”

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Posted 9 months ago

“Love the fast shipping. Love the sinkable Airmax Diffuser. My previous one lasted for few years. It also prevents my 300 gallon pond from freezing in the winter also. I trust this product!”

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Posted 9 months ago

“Always a good experience”

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Posted 9 months ago

“This company is amazing. Not only has great prices various products but as well fast service. I receive my order faster than expected. Thank you”

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Posted 9 months ago

“The product I purchase was delivered very quickly. The item was exactly what I was looking for and very competively priced! Delivery time was much less than other places I have bought from which was extremely helpful. The Communication the company provides is very helpful. From confirmation of purchase to tracking to delivery & post purchase experience everything deserves a 10! The fish love it and are very healthy! Thank you for making it easier to do my job!”

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Posted 9 months ago

“Japanese Trapdoor snails arrived happy and healthy, shipped along with several extra. So far they appear to be doing well after a week in the pond.”

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Posted 9 months ago

Play It Koi is rated 4.9 based on 4,075 reviews