Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,713 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shopping experience! Very good product description and and was able to make the right choice for my need! Good shipping time and the info /communication was great too!”

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Posted 2 years ago

“Very happy with my first purchase. I had a bad experience recently with an online order so I was hesitant to order from anyone online. But I gave PIK a shot. Shipping went well, plants were well packaged and arrived quickly and in excellent shape. I will definitely order more from here when the time is right.”

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Posted 2 years ago

“Excellent , item received as advertised , will certainly order more from this business .”

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Posted 2 years ago

“Plants arrived and were perfect!”

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Posted 2 years ago

“easy online ordering-processed fast.”

Play It Koi 5 star review on 8th June 2023

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Posted 2 years ago

“Ben, I ordered the new transformer and was delivered to my door in less than a week. Thank you for the additional information on testing the light before final installation. The information helped out a lot.”

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Posted 2 years ago

“Super easy to do business with. Purchase process was streamlined and shipment updates were timely.”

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Posted 2 years ago

“All plants I received appeared healthy on arrival, and are doing well after several days planted, except Bog Beans. I am fairly certain it will survive. I will order more next year.”

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Posted 2 years ago

“Recieved my package with the fresh plants. I coudn't wait to put in raised bed pond. Also i got so much plants with the fair price. I love it.”

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Posted 2 years ago

“Received my order in a timely manner and all the plants were in great condition. The cattail is the only one I am waiting to see what happens as it is still growing”

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Posted 2 years ago

“I appreciate the helpful advice I get when I call. This is something you can’t always get when purchasing products online!”

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Posted 2 years ago

“Excellent communication and product delivered as promised. Very smooth transaction!”

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Posted 2 years ago

“Excellent customer service! Package arrived damaged and, after sending pictures, was replaced immediately.”

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Posted 2 years ago

“I ordered plants for my pond and they came very fast and were very healthy...will order again!”

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Posted 2 years ago

“Healthy and large ! I've used them twice and been happy each time.”

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Posted 2 years ago

“Plants all arrived wrapped nicely and paper still wet around them. Lettuce a little small but doing well! I will keep ordering all my pond supplies and plants from you! Wished I lived closer to you to visit in person! Ben and Kelly were great and answered all my questions!”

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Posted 2 years ago

“The company went out of its way to accommodate my delivery schedule. I was so happy to have these little plants for my pond. Unfortunately after a few days they completely disappeared. I’m not sure but am guessing the critters got them. I’m disappointed because I was looking forward to enjoying their beauty.”

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Posted 2 years ago

“All good! My fish are now happy. Since my pond is in sunlight, the pond lettuce also helps by attracting floating debris to the roots, then they create shade to prevent the algae caused by the sun. Local nurseries are not a good source so happy to find Plant It Koi for pond plants. Fast, safe delivery.”

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Posted 2 years ago

“Love the plant protector, our Koi have always enjoyed eating the roots of the floating plants…no more!”

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Posted 2 years ago

“Pond pump and filter are super quiet.”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,713 reviews