Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,719 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering and fast, Fed-ex shipping brought my carefully packed plants quickly and safely to my door, and all arrived fresh and healthy, each individually identified and ready to plant.”

Helpful Report

Posted 3 years ago

Thank you, Terri, for your 5-star rating of Play It Koi! I appreciate your positive feedback. It's great to hear that our Easy ordering and fast Fed-ex shipping helped get your plants quickly and safely to your door. We aim to ensure that all purchases arrive fresh and healthy, each individually identified and ready to plant. Thank you again for your support.

Posted 3 years ago

“Recd 10 6-8” koi on a snowy day in Nor Cal. Acclimated as per simple and clear directions that came w fish. All survived and have been thriving for a month now. Very nice color variety and very hardy specimens. Definitely ordering more in near future.”

Helpful Report

Posted 3 years ago

“Good price, good delivery.”

Helpful Report

Posted 3 years ago

Thank you so much, Barry, for your 5 Star rating of Play It Koi! We are so glad to hear that you found both our prices and delivery to be good. We appreciate your kind words!

Posted 3 years ago

“I ordered a new impeller for an Aqua Mag model 18 pump. It arrived within a few days and fit perfectly!”

Helpful Report

Posted 3 years ago

Thank you, Sanford, for your 5 star rating of Play It Koi! I'm so glad to hear that you received your new impeller for your Aqua Mag quickly!

Posted 3 years ago

“Order was delivered quickly and accurately.”

Helpful Report

Posted 3 years ago

Thank you Jim for your 5 star rating of Play It Koi! I'm glad to hear that your order was delivered quickly and accurately and that you enjoyed your purchase!

Posted 3 years ago

“I will probably need some soil but you’re out of stock right now. So I used some aquatic soil for now. I’ve been using this for water lilies.”

Helpful Report

Posted 3 years ago

Thank you for your 5-star rating, Francis! I'm glad that you are enjoying your experience with Play It Koi. it's true, we are all out of McDonalds & API at the moment, but we do have Aquascape soil (My new personal favorite). https://playitkoi.com/products/pond-plant-potting-media. So let us know. Thank you again Francis! You are the best, Ben

Posted 2 years ago

“Thank you”

Helpful Report

Posted 3 years ago

Thank you so much, Bill!

Posted 3 years ago

Thank you so much, Bill, for your 5 star review of Play It Koi! We appreciate you and are thrilled to have earned your highest rating.

Posted 2 years ago

“very easy to order from Play It Koi.”

Helpful Report

Posted 3 years ago

Thank you so much for giving us a 5 star rating! We are so appreciative of you taking the time to review us! Thank you again for your wonderful review!

Posted 3 years ago

“Very good products and fast shipping! Wish we could get shipping free when buying over $35.”

Helpful Report

Posted 3 years ago

“Easy and efficient 👍”

Helpful Report

Posted 3 years ago

Thank you for the 5-star rating, Steven! We really appreciate that you enjoyed the experience of using our service. It's great to hear that it was easy and efficient. Thanks again!

Posted 3 years ago

“Had a hard time finding the Large Lotus tubs from anywhere else at this price. They are perfect condition, delivered quickly and the entire experience was simple. I definitely will be shopping here in the future and would recommend shopping here to anyone with pond needs.”

Helpful Report

Posted 3 years ago

Thank you so much for your 5 star rating, David! We are so glad you had a great experience shopping with us. We take great pride in providing all of our pond products at an affordable price, and we're so pleased they were delivered to you in perfect condition. We hope to have the pleasure of seeing you and your pond needs in our store again soon!

Posted 3 years ago

“Everything was fine except the high shipping fees.”

Helpful Report

Posted 3 years ago

“Will deffinately order from you again”

Play It Koi 5 star review on 21st March 2023

Helpful Report

Posted 3 years ago

Thank you so much for the 5 star rating and photo, Elise - we really appreciate it! We hope you enjoy your order, and we look forward to having you shop with us again!

Posted 3 years ago

“The plants shipped quickly and arrived healthy with carefully packed. I hope they are grow because they came right at the temperature of 38°F. At this time their leafs are getting burn to brown. That is the reason I don't want to share the picture at this time.”

Helpful Report

Posted 3 years ago

“You did great ! The plants were healthy, green and arrived quickly. Thanks.”

Helpful Report

Posted 3 years ago

Thank you for the 5-star rating, Susan! It means a lot to us that you chose to shop with us again and were pleased with the plants being healthy, green. We really appreciate your repeated business!

Posted 3 years ago

“Play it Koi always takes care of me. This time was no different. Thank you -Flo”

Helpful Report

Posted 3 years ago

“The Japanese flag irises I ordered arrived faster than I expected and they have substantial roots. I can’t wait to watch them take off and fill in. Great first experience with Play It Koi!”

Helpful Report

Posted 3 years ago

Thanks for the great review, Leigh! We're glad to hear that your Japanese flag irises arrived faster than expected and that you're pleased with them! We always strive to provide our customers with an excellent experience and it's great to hear that we've succeeded. Thank you again for your 5-star rating of Play It Koi!

Posted 3 years ago

“Fantastic products. Fantastic service. Knowledgeable staff.”

Helpful Report

Posted 3 years ago

Thank you so much, Madeleine, for your 5-star rating of Play It Koi. We really appreciate your feedback - it's so wonderful to hear that you've been so satisfied with both our products and services! We are so thankful to have you as a loyal customer and we look forward to serving you in the future.

Posted 3 years ago

“I am so impressed with Play it Koi! My plants came sooner than expected and in excellent shape. I needed some information about planting so I sent an email and received a response quickly. My question was answered and so far my plants seem very happy. I'm sure I will be purchasing from here again.”

Helpful Report

Posted 3 years ago

Thank you so much, Sharon, for your 5 star rating of Play It Koi! I'm so glad you had a great experience with us. I'm glad you received your plants quickly and in excellent condition, and even more delighted that your questions were answered quickly and thoroughly. I'm sure you will have a great time watching your plants thrive. Thank you again for your positive review!

Posted 3 years ago

“Super fast shipping, great commu ications”

Helpful Report

Posted 3 years ago

Thank you Leonard for your 5 star rating of Play It Koi! We are more than happy to hear that you had a positive experience with our super fast shipping and great communications. We really appreciate your feedback and your loyalty as a repeat customer. Thanks again!

Posted 3 years ago

Play It Koi is rated 4.9 based on 3,719 reviews