Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,238 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,238 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 24th October 2026

Elizabeth

Play It Koi 5 star review on 18th October 2026

John

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants came packaged in a way to ensure that they made it alive to South Carolina! I also got more than 6, just in case some didn't make it! My fish food just arrived today. I've used this food before from another provider. It is great for growth and color!”

Play It Koi 4 star review on 29th August 2022

Helpful Report

Posted 4 years ago

“We would like to know if you have a contractor discount our company is Pondscapes Of Charlotte”

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Posted 4 years ago

“I continue to be asked to do a review! Which I find a little bit annoying! The product I order is working well so far. I’ve only had it a few days, so we’ll see! It did come quickly. I hate that I had to pay for shipping!”

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Posted 4 years ago

“so far so good, I am not able to install liner yet due to weather issues”

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Posted 4 years ago

“i have been running the pump for a week now and when i back flush it, there is a lot of green coming out the pond is getting clearer ,but it is going to take a little longer. i did not like the instruction booklet because the letters were very small even with glasses on.”

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Posted 4 years ago

“The pond liner was laid to the ground and everything looks well. No leaks.”

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Posted 4 years ago

“Product got to me very quickly”

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Posted 4 years ago

“Everything arrived safely and have been placed in the pond. Thank you.”

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Posted 4 years ago

“All plants are doing well, except for the Floating lettuce. I think my fish are eating it. They are smaller now than when I received them.”

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Posted 4 years ago

“I am trying my best to buy more direct and local and to leave Amazon out. This why I chose to go ahead and pay for s&h and less waste as I could buy nearly most appropriate amount of materials too. I think those that care more and can pay more, will spend more responsibley in materials in our lives. Thanks.”

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Posted 4 years ago

I agree D! And thank you for supporting small local businesses too (especially those that source responsibly)! I know we appreciate you and subscribe to that same philosophy in our households!

Posted 4 years ago

“Shipping is fast, but the packing need to improve, the box arrived was broken. For future Hope they have live KOI delivery.”

Helpful Report

Posted 4 years ago

Thank you Leddy - for your shipment, Ironically, we actually chose to have the Seaside food direct shipped from SeaSide Aquatics so it'd get to you the fastest and to minimize handling/shipping disruption that we all seem to be facing during these crazy covid days. Perhaps that choice to go direct should be re-evaluated in the future. That said, either way, we are super appreciative for your feedback and will be sure to use it to get better & grow stronger. Thank you Leddy! - Your PIK friends!

Posted 4 years ago

“Have not put the spitting man together as of yet if pump works right should be great”

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Posted 4 years ago

“The plants arrived in a well-packed package but the water lettuce had some yellowish discoloration on them.”

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Posted 4 years ago

“Great product, wish it would have been shipped faster. Otherwise, good experience.”

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Posted 4 years ago

“They are very good 👍”

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Posted 4 years ago

“My saved credit card was canceled due to a fraud charge so I got notification from Playitkoi, I put the new credit card in and hit order. I thus received a duplicate annual subscription order. While I will use it, I wasn't expecting a duplicate at this time. When you change your credit card on a subscription, don't select order.”

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Posted 4 years ago

Thank you Earl for the feedback. We appreciate the feedback and will use this to get better

Posted 4 years ago

“We just received and began use. Initial review is very good. More to come with time. Ordering and receipt were very well done!”

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Posted 4 years ago

“Shipping was prompt, I really like the floating ring. It keeps the pond plants safe is is fun to look at floating around the pond.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Well, you have done great. I am the problem. First I ordered the 600 pump for my small fountain in my backyeard. Too big now I ordered the 70 GPH and it's too small. Have to go one more lower down.”

Helpful Report

Posted 4 years ago

Trudy - I'm sorry for the troubles you are having finding the right pump. If you would like to discuss what pump might work best for you, we would be happy to help you find the "goldilocks" pump that you are after. Please don't hesitate to reach out if you need any assistance!

Posted 4 years ago

Play It Koi is rated 4.9 based on 4,238 reviews