Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,972 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 4 star review on 20th June 2026

827

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very pleased how quickly my product arrived and so far it’s working beautifully hope it lasts a very long time as of now it’s just been a few days I am hopeful however & my fish are happier too😊🐡🐟🐌🌱🌿”

Helpful Report

Posted 3 years ago

Thanks so much, Melodye! We're so glad to hear that you were pleased with how quickly your product arrived, and that it is working great so far. It sounds like your fish are enjoying it too!

Posted 3 years ago

“The bad news…your supplier sent an open box with parts missing….the good news, you took care of it with one email and pictures explaining the issue.”

Helpful Report

Posted 3 years ago

“Very knowledgeable of what I needed,received the exact replacement part. ordered Thursday early afternoon was told I would get it Saturday did not receive till Tuesday evening that's my only complaint.”

Helpful Report

Posted 3 years ago

Apologies Jeffrey about the 2-day delay on the delivery of your PondMax transformer. I double-checked your order and while I verified we did everything possible on our end to make Saturday delivery, it does appear the shipping gods just were not good to us this time around. ayye ;-) Anyhow, I credited your account an additional 100 Fin Points for the trouble here. I know that you recognize it is out of both of our spheres of control, but I'm sorry for the missed expectation nonetheless. Until the next time Jeffrey, we are wishing you the best! - Your PIK Favorites~

Posted 3 years ago

“Good place to shop for your koi pond Supply.”

Helpful Report

Posted 3 years ago

“My parts arrived in a very timely manner and I would definitely use PlayitKoi again for my pond needs. DC Vinson”

Helpful Report

Posted 3 years ago

“Fast shipping, thank you”

Helpful Report

Posted 3 years ago

“Please stop contacting me. The website, buying process, and plants are amazing but you have spammed me with so many text messages, emails, and I don't need all of that. Please stop contacting me. Your plants and website is amazing overall.”

Helpful Report

Posted 3 years ago

“Substitute light worked as a replacement!”

Helpful Report

Posted 3 years ago

“I love the product. I have used it for some years. We sold our home some 2 years ago with 2 ponds. I now have a new pond and immediately ordered again. I received the product but no dropper. I sent a text stating that but just went down and got a baby dropper and I am useing that. But still sold on the product.”

Helpful Report

Posted 3 years ago

“The plants came packaged in a way to ensure that they made it alive to South Carolina! I also got more than 6, just in case some didn't make it! My fish food just arrived today. I've used this food before from another provider. It is great for growth and color!”

Play It Koi 4 star review on 29th August 2022

Helpful Report

Posted 3 years ago

“We would like to know if you have a contractor discount our company is Pondscapes Of Charlotte”

Helpful Report

Posted 3 years ago

“I continue to be asked to do a review! Which I find a little bit annoying! The product I order is working well so far. I’ve only had it a few days, so we’ll see! It did come quickly. I hate that I had to pay for shipping!”

Helpful Report

Posted 3 years ago

“so far so good, I am not able to install liner yet due to weather issues”

Helpful Report

Posted 3 years ago

“i have been running the pump for a week now and when i back flush it, there is a lot of green coming out the pond is getting clearer ,but it is going to take a little longer. i did not like the instruction booklet because the letters were very small even with glasses on.”

Helpful Report

Posted 3 years ago

“The pond liner was laid to the ground and everything looks well. No leaks.”

Helpful Report

Posted 3 years ago

“Product got to me very quickly”

Helpful Report

Posted 3 years ago

“Everything arrived safely and have been placed in the pond. Thank you.”

Helpful Report

Posted 3 years ago

“All plants are doing well, except for the Floating lettuce. I think my fish are eating it. They are smaller now than when I received them.”

Helpful Report

Posted 3 years ago

“I am trying my best to buy more direct and local and to leave Amazon out. This why I chose to go ahead and pay for s&h and less waste as I could buy nearly most appropriate amount of materials too. I think those that care more and can pay more, will spend more responsibley in materials in our lives. Thanks.”

Helpful Report

Posted 3 years ago

I agree D! And thank you for supporting small local businesses too (especially those that source responsibly)! I know we appreciate you and subscribe to that same philosophy in our households!

Posted 3 years ago

“Shipping is fast, but the packing need to improve, the box arrived was broken. For future Hope they have live KOI delivery.”

Helpful Report

Posted 3 years ago

Thank you Leddy - for your shipment, Ironically, we actually chose to have the Seaside food direct shipped from SeaSide Aquatics so it'd get to you the fastest and to minimize handling/shipping disruption that we all seem to be facing during these crazy covid days. Perhaps that choice to go direct should be re-evaluated in the future. That said, either way, we are super appreciative for your feedback and will be sure to use it to get better & grow stronger. Thank you Leddy! - Your PIK friends!

Posted 3 years ago

Play It Koi is rated 4.9 based on 3,972 reviews