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Play It Koi Reviews

4.9 Rating 3,975 Reviews
97 %
of reviewers recommend Play It Koi
4.9
Based on 3,975 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026
"Steven"
Play It Koi 5 star review on 11th June 2026
William
Play It Koi 5 star review on 8th June 2026
Jerilyn
Play It Koi 5 star review on 5th June 2026
Elizabeth
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 30th May 2026
Peter
824
Anonymous
Anonymous  // 01/01/2019
Delivery was great
Helpful Report
Posted 2 years ago
Two purchases later, PlayItKoi is my go-to for aquatic plants! Quick to ship and everything arrives well packed and healthy.
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Posted 2 years ago
Beautiful healthy plants, fast shipping. Fantastic job!
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Posted 2 years ago
Plants arrived in good condition.
Helpful Report
Posted 2 years ago
I received my order within like 48 hours after placing it, which was amazing. This is the third time I've ordered from Play It Koi and it has been a great experience from start to finish each time. Thank you!
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Posted 2 years ago
You are a great company. Great communication, great products, and very kind.
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Posted 2 years ago
Swimmingly very well. Thank you for your speedy delivery.
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Posted 2 years ago
We enjoy being able to order early after winter. Our nursery is and plant stores don’t have water plants available later than we like.
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Posted 2 years ago
Great fast delivery
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Posted 2 years ago
prompt shipping.
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Posted 2 years ago
Great communication, fast delivery, ordered water snow flakes and they are doing great! They are way more lively than our current president, just watching them dancing in the ripples of the water makes me wish our current president have the same energy these plants have. Would recommend purchasing live purchases from Playitkoi! Would buy again
Helpful Report
Posted 2 years ago
Awesome service, best quality koi food!
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Posted 2 years ago
The plants are beautiful
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Posted 2 years ago
My place for my pond equipment! Love the service and fast shipping!
Helpful Report
Posted 2 years ago
Everything went well with the transaction & delivery updates With just one exception. The snails were delivered someday this past week end & I was not home & I never received an email that they had been delivered or otherwise I would have had my neighbor put them in my pond for me. I did not get home till Sunday, when I seen the package on my porch I put the snails in my pond ASAP! Hopefully they will be fine & survive. I never did find out what day they were delivered to me. Thanks
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Posted 2 years ago
Received my plants in perfect condition. Well packaged and arrived quickly. Plants were better then I expected as a first time buyer and very happy with their size and health. Will definitely be purchasing from you again thanks
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Posted 2 years ago
Excellent
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Posted 2 years ago
Very good my parts were here in a timely manor Thank you very much.
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Posted 2 years ago
Shipment came ahead of time did not expect it to come in two days . unfortunately, the box was a little beat up, but the product side seems to be OK
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Posted 2 years ago
I broke the quartz sleeve for my UV sterelizer while replacing the bulb. I thought for sure it would be a week before I could get a replacement and my pond would turn into pea soup. I called and explained my situation to Ben. He checked and didn't have it in stock locally but it was in a warehouse in another state, but he would get it to me ASAP. It arrived the next day! Wow! Thank you Ben. PS- He couldn't have been nicer to talk with. Jay Wood
Helpful Report
Posted 2 years ago
Play It Koi is rated 4.9 based on 3,975 reviews