Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,606 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 9th September 2025

773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not used yet. Need fountain man to put these in for me. Even though they were back ordered the company was excellent at communicating with me the progress of shipment I am putting delivery on time even though it was delayed for back order”

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Posted 1 year ago

“Derek was amazing- helped me where several other companies would not / could not help me. Thank you so much!!”

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Posted 1 year ago

“I would like to say that shopping with PlayItKoi is a wonderful transaction! Shopping on their site is easy, comparing products is easy, and the checkout goes flawlessly. I ordered my Nijikawa Four Seasons food on the 8th, it was shipped on the 9th and sitting at my door on the 11th! My koi never had to skip a beat. Great Service-Great Product! Thank you :) Happy Customer”

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Posted 1 year ago

“Arrived on time and both packages were in perfect shape! Great business to work with!!!”

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Posted 1 year ago

“Play It Koi were so helpful! I was able to email them and they answered my questions quickly. Their products are top of the line. Play it Koi is my “go to””

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Posted 1 year ago

“On time delivery and good price,”

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Posted 1 year ago

“Very happy with my purchase. Will definitely use you guys again in the future.”

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Posted 1 year ago

“well we haven't completed the return/exchange yet but your communication is EXCELLENT”

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Posted 1 year ago

“Always happy with prices, availability and quick delivery of koi food. I will continue to purchase from Play it Koi”

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Posted 1 year ago

“Arrived alive and looked great.”

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Posted 1 year ago

“Great experience, help design filtration systems”

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Posted 1 year ago

“I cleaned out my old (30+ yrs) pond with the original liner and it started to leak so we needed a new one, after a lot of research I settled upon this one, which was the toughest and most reasonably priced. The liner was shipped once it was made in the time frame they quoted when purchased. The new liner went in smoothly as it wasn't hard to move it around. It is a tough material yet light and flexible, I bought the 30 mil ultra with UV protection. I am happy with the results. The pond is all cut back getting ready for winter so it's not pretty right now and it has a leaf over it for the winter. But it is holding water and the fish are happy and it will look better in the fall. Thank you for the great product! Dave”

Play It Koi 5 star review on 24th October 2023

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Posted 1 year ago

“Exactly the product we needed. Quick shipping. Thank you.”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Perfect. Exactly what we needed. Thank you”

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Posted 1 year ago

“Speedy shipping”

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Posted 1 year ago

“Very quick delivery and the plants were perfect!”

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Posted 1 year ago

“Very well! I needed a replacement pet for an air pump and the guy I talked to workers directly with the vendor to get the parts. I much appreciated his help!”

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Posted 1 year ago

“Great pump. I was replacing one that had been in my pond for 10 years. This pond brings us such joy. It was wonderful to see the waterfall with a new pump. Could have bought the pump for $10.00 less but I liked your name! Great thought. Happy ponding! 🎏”

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Posted 1 year ago

“UV light shipped on time and works great! Our last one (not from your store) didn’t last 2 days before the UV light stopped working. We had clear water in less than a week!”

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Posted 1 year ago

Play It Koi is rated 4.9 based on 3,606 reviews