Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.85

3.9 Rating 2,721 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

Questions

Metrics

3.9

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

Write Your review

Tell us how Plumbingforce made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the call ladies very curt and a little bit of sympathy would not have gone amiss. The total cost of the repair to my boiler was over £500, £200 of which was labour. It took the engineer well over 4 hours to reach me despite being called after 3 hours to say he would be with me shortly. This left no time for him to obtain the spare part as the suppliers were closed by then so it went onto the next day. I could not fault Dan Symes the engineer who carried out the job most efficiently”

Helpful Report

Posted 9 years ago

“We are a self managed block of 12 privately owned flats. Due to a carbon monoxide detection in 1 of the flats all 12 had to have gas cut off by National Grid. Plumbing Force engineer arrived 8am the next morning as scheduled to check safety of all flats and reconnect. The engineer was very polite and thorough with his work. Thank you for an excellent service.”

Helpful Report

Posted 9 years ago

“I hear the service provided today was very good, so thank you for this. Very good that your engineer called to confirm the action required, then implemented it. The only negative (and hence not full marks on the survey) is that you advertise yourselves as Emergency call out, and promised me someone on Saturday by 2pm. Eventually called the house at 5pm to say you weren't coming. Had I known this, I could have made alternative arrangements, and prevented subsequent plaster damage. So, great service today, but poor effort on Saturday”

Helpful Report

Posted 9 years ago

“Engineer arrived when he said he would, and within 3 hours of call to the main number. He identified the issue and explained what the problem was, and resolved it within half an hour, testing the boiler, hot water and heating.”

Helpful Report

Posted 9 years ago

“Ricky was polite and professional. I was happy with the service provided.”

Helpful Report

Posted 9 years ago

“I called Plumbing Force in the morning and the engineer arrived in the afternoon as promised. James was very patient as I was asking a lot of questions but he patiently explained everything perfectly and even advised me on the heating system of a property I will be moving to in November. Great service and an excellent advocate for your company. On all fronts, a five star service.”

Helpful Report

Posted 9 years ago

“They arrived 4 hours after my call, the guy that came to help was BRILLIANT and his work was excellent... It also wasn't massively expensive! Will be using their services again shortly.”

Helpful Report

Posted 9 years ago

“Our boiler was shut down by Worchester engineer yesterday due to a flu fault. Almost made me cried. I quickly found this company on Google. When I described the problem I was offered a slot the same day. I chose the next day slot. Scott arrived on time. He was very knowledgeable, very friendly and very helpful. He explained everything to us and carried out job smoothly. He made this very expensive experience more bearable. I am sorry to hear that so many people were disappointed by this company operations but we were the lucky ones to get an excellent service. One happy customer.”

Helpful Report

Posted 9 years ago

“WORST COMPANY EVER took 2 days off to get some simple plumbing done. Day one was a no show. Day 2 after a no show again, I called in again, for about the 7 time, and was told as I wanted to complain she was going to cancel my appointment. WORST COMPANY WORST CUSTOMER SERVICE WORST EXPERIENCE”

Helpful Report

Posted 9 years ago

“£118.80 is very expensive for six minutes work, but we knew it was a simple job. Problem was, we could not have done it ourselves now. We felt that it was a very efficient set-up. It is quick which, in the case of an emergency, is exactly what is needed. We had a time slot and that was confirmed later by the engineer who phoned prior to his arrival.”

Helpful Report

Posted 9 years ago

“Stopped leak, but was supposed to come back and fix with new part. Did not show up when agreed (three times), over charged, had trouble getting my money back. Would not recommend”

Helpful Report

Posted 9 years ago

“The plumber was very friendly and his assessment was clear and honest. The price was high, but on a par with other estimates I had researched. The booking service was clear, friendly and efficient ..... I was concerned at giving bank details, but this was understandable in a time of bank transfers rather than cheques. I would have preferred to pay by card on the day, had this been possible.”

Helpful Report

Posted 9 years ago

“Can't thank you for all the hard work Ricky done for my mum and dad today he work so hard for two days totally recommend this company and anyone so a Hugh thank you Sarah Harris Arnold”

Helpful Report

Posted 9 years ago

“My e-mail brought a phone call within 5 minutes and the plumber was here within the hour. Excellent service!!!”

Helpful Report

Posted 9 years ago

“told me everything that l needed to do to have a gas fire fitted.”

Helpful Report

Posted 9 years ago

“Used twice now very efficient”

Helpful Report

Posted 9 years ago

“I was told someone would be with me within 3 hours and they were here in less than 2. The company phoned to tell me someone was on their way, The plumber was quick and every thing was checked to make sure it was in good working order.”

Helpful Report

Posted 9 years ago

“Very quick and efficient. Very pleasant individual”

Helpful Report

Posted 9 years ago

“The plumber that came was very friendly and efficient. Good service!”

Helpful Report

Posted 9 years ago

“The technical was very professional and help and it's was a nice a easy experience over all.”

Helpful Report

Posted 9 years ago

Plumbingforce is rated 3.9 based on 2,721 reviews