Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.49

4.5 Rating 14,298 Reviews

92 %

of reviewers recommend Power Tools Direct

4.5

Based on 14,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Failed to supply goods”

Helpful Report

Posted 3 years ago

“Delivery took far too long and a part was missing. No phone number either which is very annoying.”

Helpful Report

Posted 3 years ago

“Poor service, a week to despatch and the delivery service lacks the ability to rearrange deliveries easily, a delivery which would’ve been accepted easily the week before they were despatched, now two weeks from order I still don’t have my product. Some emails don’t get responded to.”

Helpful Report

Posted 3 years ago

“Cancelled my order.didn't give a reason. The product is still offered for sale on the website over 2 weeks later. No doubt wasting other people's time . Review. Useless.”

Helpful Report

Posted 3 years ago

“Poor service”

Helpful Report

Posted 3 years ago

“Amazing fast service, perfect”

Helpful Report

Posted 3 years ago

“The Sylglass tape arrived exactly as requested, and in 48 hours, so very pleased as was able to complete a DIY job before a change in the weather.”

Helpful Report

Posted 3 years ago

“PRODUCT WAS GOOD QUALITY AND VALUE.”

Helpful Report

Posted 3 years ago

“Super fast delivery, items as described. Many thanks”

Helpful Report

Posted 3 years ago

“Placed my order and waited 2 weeks. Heard nothing from you so contacted you. Was promised express delivery 2 days later. Waited 3 days and still never arrived. Asked for a refund as fed up with waiting. $ boxes of screws and you couldn't fulfill the order....jokers, avoid.”

Helpful Report

Posted 3 years ago

“First class service”

Helpful Report

Posted 3 years ago

“all good. order arrived on time”

Helpful Report

Posted 3 years ago

“prompt delivery”

Helpful Report

Posted 3 years ago

“Good quality door catches”

Helpful Report

Posted 3 years ago

“Some problems but overall very good”

Helpful Report

Posted 3 years ago

“Very pleased with the price and quality of the product, delivered on time.”

Helpful Report

Posted 3 years ago

“Efficient company from ordering to delivery.”

Helpful Report

Posted 3 years ago

“excellent product, service and delivery thank you”

Helpful Report

Posted 3 years ago

“Placed an order for an air-fed welding helmet. Price was very good and the item was delivered a day early - excellent service”

Helpful Report

Posted 3 years ago

“Poor service. Late delivery. No explanation, No offer of a discount. Impossible to reach somebody by phone. They do provide a phone number but then an automatic message tells you that 'they found it's more efficient for us the clients to write to them'. Yeap, I bet they did. AND we ordered 17 generators this time. If that's how they treat a Charity who ordered over 50 generators God save you if you order an electric screewdriver.”

Helpful Report

Posted 3 years ago

Power Tools Direct is rated 4.5 based on 14,298 reviews