PrettyLittleThing.com Reviews

Name: PrettyLittleThing.com
Rating: 2.58

2.6 Rating 2,358 Reviews

37 %

of reviewers recommend PrettyLittleThing.com

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Metrics

2.6

Based on 2,358 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items of clothing are always great Quality”

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Posted 9 years ago

“Deliver fast as always”

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Posted 9 years ago

“ordered a dress good price lovely material and fast del”

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Posted 9 years ago

“good service”

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Posted 9 years ago

“Great quality clothing and not too expensive.”

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Posted 9 years ago

“Clothes were like you see on pictures not misleading”

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Posted 9 years ago

“Quick and rapid service”

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Posted 9 years ago

“Always cheap, the website is easy to use and fast. I always go on for something in perticular, it takes minutes to find, minutes to check out and fast easy delivery. Thank you”

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Posted 9 years ago

“arrives in the said time period”

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Posted 9 years ago

“bought two trousers lone that was the exact fit and also looked nice. The other was not too pleasant for my body shape. However, I was able to return it using the free postage stickers and got an email from the company to inform me that they have received the package and will receive my refund within three days; which I did. Quite happy with their service.”

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Posted 9 years ago

PrettyLittleThing.com is rated 2.6 based on 2,358 reviews