PrettyLittleThing.com Reviews

Name: PrettyLittleThing.com
Rating: 2.59

2.6 Rating 2,341 Reviews

37 %

of reviewers recommend PrettyLittleThing.com

Company Reviews

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Metrics

2.6

Based on 2,341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic price, great material fast delivery excellent customer service! Strongly recommended!”

Helpful Report

Posted 5 years ago

Hi Sylvia, Thanks so much for your positive feedback, that’s great to hear. Have an amazing day and come back again soon. Alex

Posted 5 years ago

“My dress and shoes fit perfect and shipping was fast”

Helpful Report

Posted 5 years ago

Hi Callie, We’re happy you’re happy. Come hit us up again soon. Alex

Posted 5 years ago

“Never fail to let me down. Quick delivery & reliable service”

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Posted 5 years ago

Hi, We’re so glad you’re happy with your experience shopping with us! Come hit us up again anytime. Alex

Posted 5 years ago

“Being a curvy girl I was a bit apprehensive about purchasing from PLT but I shouldn't have worried. The 2 dresses I bought are true to size... Came really quickly too. What's not to like.... Thank you ☺️”

Helpful Report

Posted 5 years ago

Hi, That’s great to hear! We’re so happy you’re happy. Hope to see you shopping with us again soon. Alex

Posted 5 years ago

“Quick and easy service”

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Posted 5 years ago

Hi, We’re happy you’re happy. Come hit us up again soon. Alex

Posted 5 years ago

“I just love prretty little things I had on one of my jacket winter coat today and everyone was like I love that on you the red bring out a lot in you so thanks just love you guys”

Helpful Report

Posted 5 years ago

Hi, Thanks so much for your positive feedback, that’s great to hear. Have an amazing day and come back again soon. Alex

Posted 5 years ago

“low prices, high quality clothes, real quick delivery, best online shop”

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Posted 5 years ago

Hi, Happy we helped you out. Keep checking out our New In to stay up to date with what’s new. Alex

Posted 5 years ago

“Great items, and quality.”

Helpful Report

Posted 5 years ago

Hi, We’re happy you’re happy. Come hit us up again soon. Alex

Posted 5 years ago

“Quick delivery quick refunds and great fit I always buy my party dresses here way better than fashionnova”

Helpful Report

Posted 5 years ago

Hi CJ, Loving your positive feedback. So happy to hear your love the brand as much as we do. Come shop with us again soon. - Shahbaz

Posted 5 years ago

“Absolutely love PLT. Always quick deliveries and easy returns, simply take it back to the post office and it’s done! Prices are affordable and never too much, quality is great. You’ll always get some pieces in which the quality isn’t that good, but thats like any other store you’d shop in anyway. Favourite online shop!”

Helpful Report

Posted 5 years ago

Hi, Thanks so much for your positive feedback. Have an amazing weekend. - Shahbaz

Posted 5 years ago

“Love their clothes”

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Posted 5 years ago

Hi Jayee, Loving your positive feedback. Come shop with us again soon. - Shahbaz

Posted 5 years ago

“Order from here all the time never disappointed! Great fit, great pricing & Great shipping!”

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Posted 5 years ago

Hi, Thanks so much for spreading the love with your positive feedback! Come check out our new in again soon. - Shahbaz

Posted 5 years ago

“Product arrived quickly no problems at all and items description was correct. Very satisfied”

Helpful Report

Posted 5 years ago

Hi Hayley, That’s amazing to hear. Thanks so much for being a loyal customer and spreading those good vibes. - Shahbaz

Posted 5 years ago

“Prices are great, quality is good and fast delivery too x x”

Helpful Report

Posted 5 years ago

Hi, Loving your positive feedback. Come shop with us again soon. - Shahbaz

Posted 5 years ago

“Delivery arrived exactly when it said it would and nothing was returned as I loved all the clothes!”

Helpful Report

Posted 5 years ago

Hi, That’s amazing to hear. Thanks so much for being a loyal customer and spreading those good vibes. - Shahbaz

Posted 5 years ago

“Product was amazing, came early and was in very good condition”

Helpful Report

Posted 5 years ago

Hi, We’re happy you’re happy. Come hit us up again soon. - Shahbaz

Posted 5 years ago

“Amazing service”

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Posted 5 years ago

Hi Clare, Positive feedback is always good to hear. Thanks so much for being a loyal customer. Have an amazing day. - Shahbaz

Posted 5 years ago

“Fast delivery, amazing quality, great sales.”

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Posted 5 years ago

Hi Jasmin, Loving your positive feedback. Come shop with us again soon. - Shahbaz

Posted 5 years ago

“Excellent delivery times and quality stuff”

Helpful Report

Posted 5 years ago

Hi, Positive feedback is always good to hear. Thanks so much for being a loyal customer. Have an amazing day. - Shahbaz

Posted 5 years ago

“I’ve loved every single item I’ve purchased! Everything is sooo cute and fits perfectly. I had no issues with my deliveries and overall I love this clothing brand.”

Helpful Report

Posted 5 years ago

Hi Jocelyn, Thanks so much for your positive feedback. Have an amazing weekend. - Shahbaz

Posted 5 years ago

PrettyLittleThing.com is rated 2.6 based on 2,341 reviews