Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.73

4.7 Rating 5,030 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,030 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 8th April 2026

Rack Attack 5 star review on 17th February 2026

Claude F

731

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They randomly sent package to wrong address it was exceptionally hard to get through with anyone finally admitted they were wrong and I was refunded but Never received yet”

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Posted 4 years ago

Hi Nancy, I just wanted to reach out again and apologize for the shipping issue. I know you were sent a new estimate for your racks, but I just wanted to reach out again to see if there is anything else we can do for you at this time? Thanks, Matt

Posted 4 years ago

“Great bike rack- came super fast.”

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Posted 4 years ago

“Awesome service and fast shipping.”

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Posted 4 years ago

“Super fast delivery try and product was as described and working great!”

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Posted 4 years ago

“Great Service. Good Product. Easy on line purchase and it came when they said it would.”

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Posted 4 years ago

“Easy site to order from. Great follow up as order was processed and shipped.”

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Posted 4 years ago

“Item as described and fast shipping. Thanks!”

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Posted 4 years ago

“Love it! Got the exo swing base reminder email when rack attack got a couple in stock. I ordered right away and it came in No time.”

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Posted 4 years ago

“RackAttack has a Hugh inventory of quality products and at a very reasonable price point. RackAttack personnel are very professional and extremely knowledgeable and their customer service and willingness to help the customer is OUTSTANDING!!!!”

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Posted 4 years ago

“Excellent bike rack strong sturdy and easy to take on and off truck.”

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Posted 4 years ago

“Service was great. Kept me informed on the status of my order. Would like to get a copy of the purchase invoice. Thanks much.”

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Posted 4 years ago

“Great experience.”

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Posted 4 years ago

“Love the fit and super easy to install”

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Posted 4 years ago

“Easy to use website! Prompt delivery!”

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Posted 4 years ago

“Was backorder, got an email when in stock, I ordered online; within 48 hours it was delivered. In conclusion "so easy...EXCELLENT"”

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Posted 4 years ago

“Overall, my experience was very good. Spoke to a few members at Rack Attack in trying to determine the best rails for Jeep Wrangler ( 2 door). After a few conversations, the staff, with great knowledge, gave me great advice. Rails and accessories were shipped in no time.”

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Posted 4 years ago

“Perfecto. Thank you very much!”

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Posted 4 years ago

“Seamless process. They price matched directly on their website without any hassles. Fast delivery. Would definitely use them again”

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Posted 4 years ago

“By chance they had the Thule hull-a-port xt so grabbed them and actually bought two sets as the 4Runner had the space to fit them with storage in between … just that it’s a little high so we had to make adjustments for loading but they seem to work ok, we do not travel far just 10 miles to a reservoir so don’t know the over the road stability as of yet”

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Posted 4 years ago

“Friendly staff, excellent customer service. Highly recommended.”

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Posted 4 years ago

Rack Attack is rated 4.7 based on 5,030 reviews