Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,887 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very fast shipment, responsive customer service”

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Posted 4 years ago

“Easy quick delivery”

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Posted 4 years ago

“Prompt service, rack arrived in perfect condition. Price comparable to other venders.”

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Posted 4 years ago

“Everything went smoothly. Would order from them again.”

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Posted 4 years ago

“Your delivery and accuracy were admirable but the parts for Yakima racks are unbelievably expensive. I had hoped to get enough parts for two top racks (a front and a back) at that price, but I just didn't look closely.”

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Posted 4 years ago

“Customer service is excellent. This is my second time getting a rack from them.”

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Posted 4 years ago

“Super fast shipping. Product was as described.. Would buy from Rack Attack again”

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Posted 4 years ago

“So happy to have received a replacement key for a 5 year old bike rack in a timely manner. Thank you!”

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Posted 4 years ago

“5 out 5.... Great customer service on my initial phone inquiry. Fast response to my on-line purchase. Incredibly quick delivery.”

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Posted 4 years ago

“The quality of the purchased products appear to be of good quality. The installation was less than satisfactory as the bars were neither parallel and nor equidistant front to back when installed. This necessitated a reinstallation prior to use by me. It was fortunate that the cleats from our older Yakima system, that stabilize lateral movement of the canoe, were adaptable to the Thule crossbars. The Thule system seems to be well made. We look forward to many years of use. David Jackson”

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Posted 4 years ago

“Delivered in 24 hours. Fair pricing.”

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Posted 4 years ago

“Rack Attack has usually had both the best price (Thule) and really quick shipping.”

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Posted 4 years ago

“Probably the best service and I have had from a company in 10 years. From ordering to delivery I was impressed. Rack staff attack went out of there way to be helpful and had faster delivery to my residence than any other business. This was on 2 different orders!”

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Posted 4 years ago

“Reall well made and useful!”

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Posted 4 years ago

“Rack Attack was great to work with. I had to get fit kit and bars for my new car to use with my hulavator. The packer forgot to ship the locks. called and immediately sent them out. 2nd thing was I order the wrong length bars. Called and got a return label from them and they sent the bars right out. I would highly recommend Rack Attack!”

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Posted 4 years ago

“Great service, quick response to my order with competitive prices.”

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Posted 4 years ago

“Awesome product!!! I really recommend in Toyota Rav4 2019-2021. Thanks Rack Attack”

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Posted 4 years ago

“Rack fits perfect! Super fast shipping. Very satisfied and would definitely buy from Rack Attack again.”

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Posted 4 years ago

“Very good experience with quick shipping.”

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Posted 4 years ago

“Thank you for your quick response I received my package very quickly. I originally spoke with your representative who advised me to order on line which I did.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,887 reviews