Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“You guys are awesome...I had a very helpful person that dialed me in.”

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Posted 5 years ago

“Exceptional service. I ordered an 'Open Box' but was charged for a new item. A quick email and I instantly had a call confirming that it was Rack Attack mistake and my bill had been corrected. The rack arrived the next day. Very pleased, would highly recommend.”

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Posted 5 years ago

“The items arrived very quickly. Exactly what I ordered. Thanks.”

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Posted 5 years ago

“Thought I did just that with my email reply. Excellent purchase experience!”

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Posted 5 years ago

“When I called the sales person let me know that I product I wanted was not rated for my application and told me about the right one”

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Posted 5 years ago

“Extremely fast shipping.”

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Posted 5 years ago

“Fantastic- Rack Attack had the parts I needed when no one else did and they were very helpful when I accidentally ordered the wrong set of clips (despite the great set-up of their website, was my fault).”

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Posted 5 years ago

“Customer service fantastic- 5 stars! Product expert Gregg, bang on on his advice. When ordered, got a call in a couple hours, clarifying order as it appeared to have missed some items. (It didn't have anything missing as Gregg and I had discussed using existing Yakima parts I have from a previous system. ie locks)”

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Posted 5 years ago

“This was a hard product to find and Rack Attack had it and shipped it out immediately.”

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Posted 5 years ago

“The staff at RA are awesome. I called them months ago with my idea. They didn't have what I was looking for but took my number. I be honest, I suspected that would be the last I heard of them based on common trends with customer service but they called out of the blue to let me know they found what I was looking for. They have re-gained my faith in customer service.”

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Posted 5 years ago

“Wow. Great online shopping experience from Canada. What can I say, the online team (phoned them to check availability) was able to answer my questions and ship my order instantly. When I went into my local Rack Attack store they said “sold out “ and no idea when stock would be available. Oh… and the rack is great also.”

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Posted 5 years ago

“I love the Steadyrack. I tried to purchase at the Tigard location but they only had one MTB Steadyrack. I ordered via the website and it came promptly. Very Happy and will order more for other bikes.”

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Posted 5 years ago

“I was so impressed with the customer Service help I received when looking for my Hard to get Thule Kayak Rack. Thanks Guys you made my Kayak Trip a success !!!”

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Posted 5 years ago

“Simple, efficient and fast shipping”

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Posted 5 years ago

“Rack attack is great. Fast shipping. Reliable!! Great customer service”

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Posted 5 years ago

“Brilliant service!!”

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Posted 5 years ago

“RA knows their S_ _ _. I ordered 3 orher universal racks on line and none fit well enough to be trusted with my valuable cargo (surfboards). I contacted RA spoke with Matt and we lived happily ever after. Professional advice and a perfect fit, fast delivery. No regrets.”

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Posted 5 years ago

“Excellent service, fast shipping and good price! Highly recommended.”

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Posted 5 years ago

“I'm just getting acquainted with my 869 bag. First real test will be 19 Oct. I ordered 2 duffle bags for use in packing. Straps are easy to install. Area available is 27"x41" so some adjustment is required in my situation.”

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Posted 5 years ago

“Replaced my Thule T2 after someone rear ended my car. Rack Attack had just what I needed. Order online and had my new rack delivered in just 48 hours. Back on trails in no time.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,277 reviews