Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,887 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,887 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 17th August 2025

708

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Web site easy. Advise spot on. shipping easy and fast. Thanks”

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Posted 4 years ago

“Very fast delivery, easy to order and packaging read great. Rack was very easy to assemble and it was everything it said it was. Rack on vehicle is very stable with no movement with bikes. Excellent product.”

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Posted 4 years ago

“Speedy service. Like the bike rack.”

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Posted 4 years ago

“Quick delivery - as ordered”

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Posted 4 years ago

“Excellent service getting my bike rack ready to ship in no time! Not your fault UPS didn't pick it up. Just got it assembled, waiting for my loaned car to return to try it.”

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Posted 4 years ago

“Great communication…good pricing…clear, informative website…”

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Posted 4 years ago

“Fast and efficient. I got an estimate of three weeks locally. But rack attack got it to me in four days.”

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Posted 4 years ago

“Initially, there was a mis-communication between me and Rack Attack. When this became clear to RA, the problem was immediately addressed and remedied. Their responsiveness and fairness were equally impressive.”

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Posted 4 years ago

“Quick, easy and great service”

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Posted 4 years ago

“Never delivered to Back Doorstep”

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Posted 4 years ago

“5 stars! I called a couple of different businesses, only to be told they didn't have the full rack assembly (missing some pieces). I contacted Rack Attack after using Live Chat with one of their associates (Great Guy!) and Had my roof rack ordered within minutes. I'll definitely be visiting again for additional pieces for my roof rack in the future!”

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Posted 4 years ago

“Great customer service, fast shipping and excellent communication thru their message system. Would 100% buy through Rack Attack again.”

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Posted 4 years ago

“The employees who took my order did a fantastic job fulfilling my needs. Got my order to me in great time.”

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Posted 4 years ago

“4/5 Service is fine, but the rack itself has some serious constraints that weren't mentioned on the site: when stowed, the arms protrude toward, and press against, my bumper. I can't stow and lock the rack as intended -- I'm probably going to need to fashion something together to perform that task. This is less than ideal.”

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Posted 4 years ago

“order process is easy, fast. delivered quickly.”

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Posted 4 years ago

“Website easy to use, received item within a week. I couldn't be more pleased”

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Posted 4 years ago

“I had trouble finding what I was looking for locally, but Rack Attack had what I needed. It came faster than expected and was exactly as described. This will be my go-to for racks and accessories in future.”

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Posted 4 years ago

“Prompt service Perfect fit”

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Posted 4 years ago

“They were able to help us get keys for our Thule racks that were on a newly puchased used truck. So happy. Had trouble during check out but called them and they walked me through it. They arrived in no time. They worked.”

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Posted 4 years ago

“Quick response and ship time. Thank you.”

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Posted 4 years ago

Rack Attack is rated 4.8 based on 4,887 reviews