Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Prompt and friendly customer service. They sent me easy to follow instructions on how to return an item I did not need.”

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Posted 5 years ago

“Great experience, would order again for sure.”

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Posted 5 years ago

“great. replaced the rack that was broken in shipping quickly, no hassel. New rack great”

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Posted 5 years ago

“quick tech support helped me confirm the correct rack for my car - I ordered the item and had it delivered and at my home in 2 days!”

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Posted 5 years ago

“Fast response and delivery. Great rack”

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Posted 5 years ago

“Had a great experience ordering my new Kuat Transfer v2 hitch rack. It arrived at my doorstep in two days! The rack is great and holds my e-bike securely.”

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Posted 5 years ago

“Delivery was as schedule, very smooth process”

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Posted 5 years ago

“I am still waiting for BaseClip 197 (Set of 2).”

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Posted 5 years ago

Hi Robert, Thank you for your review. We are sorry about the delays with one of the products. One of my colleagues will reach out to give you the latest update - we are unfortunately still experiencing supply issues. I appreciate your patience and understanding. Best regards, Blaze, Rack Attack

Posted 5 years ago

“Found your website easily online, looking for Thule bike carriers. Order was quick and when I called shipping was fast. Nice”

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Posted 5 years ago

“Buying a rack was confusing, even with a common rack-adapted car like a Subaru. After a poor experience with an off-the-shelf rack from Amazon, Rack Attack helped me figure out the parts needed to assemble a system. Shipped fast, all cardboard packaging, A+”

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Posted 5 years ago

“Easy to Install”

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Posted 5 years ago

“This rack not available in BC but staff found one in Ontario and helped to arrange order. No additional charge for delivery and arrived in 4 days.”

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Posted 5 years ago

“I could not be happier with my order from Rack Attack! I accidentally ordered the wrong item and called and my order was fixed with no hassle and I got my key the next day. Outstanding! I will be a return customer for sure.”

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Posted 5 years ago

“Very large selection with ratings and reviews with pictures which definitely makes it easier to decide.. Shipping was fast as well.. Definitely recommend....”

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Posted 5 years ago

“Service without compromise. Although order was shipped from two warehouse locations all items were received prior to the stated delivery date and in perfect condition.”

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Posted 5 years ago

“This was my first time ordering through Rack Attack and it was a seamless experience. Website asks for specific car model so they confirm the product is the appropriate one for your car. The price was the same that I found through other vendors but I opted for Rack Attack due to the expertise and valuable information sources (photos, videos, specifications) they provided on the fitting of the product to my particular car. Delivery was right on time and products came in complete and in perfect condition. Definitively would return to Rack Attack in the future.”

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Posted 5 years ago

“Processed my return with no issues, would definitely purchase from them again.”

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Posted 5 years ago

“Fast delivery, well boxed, exactly as advertised.”

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Posted 5 years ago

“Rack Attack provided effortless guidance in identifying viable rack options for our vehicle, timely and consistent communications so we were aware of our order status, and fast delivery. While most places I checked had limited availability of the items I selected, Rack Attack had them to my door ahead of their anticipated delivery date and without expedited shipping! I am truly pleased with my experience.”

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Posted 5 years ago

“I had a great experience with both the online order and swapping out a part that I misordered in person. Very friendly staff that uses clear and complete communication. I'm very impressed.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,277 reviews